I was in town and decided on pizza, I stopped for a drink and noticed a pizza spot called Pizza Factory. I walked it was busy I was still greeted, which i appr.I didn't wait long until I was greated with a great warm and welcoming attitude with the smile on his face. I later found out bet the man's name was Bear. He was kind he was quick, he was quick to answer any questions that I had. I'm a bit of a picky eater when it comes to my pizza. He had no hesitation on accommodating my alterations for my pizza. He he even suggested a new alteration for me which turned out to be fantastic. He was also great at explaining to me the specials that they have their to you know save some money which was fantastic and I appreciate that of him. I may not do reviews very often, when I do it is because I would like to let the business know that they do have a very good employee working in their store. I was at the Pizza Factory at 23811 Washington Avenue Suite 106 in Murrieta California 92562 my name is SJ just wanted to give a nice little review for Mr Bear! I'd select app and I would be happy to return do this nice little establishment that I happen to come across as long as Bear is working. I know some pretty awesome companies will give her some pretty cool incentives to their employees maybe some Employee of the Month type thing or a little movie tickets or hey even a nice pay raise (HiINT HINT). Anyways he was an awesome employee and I enjoyed the customer service
Atmosphere: 5
Food: 5
Service: 5
Bill Martin
Basically take out only. Like the pizza but we always order light sauce.
Food: 4
Service: 4
Chase Hudson
Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Matthew Spurgin
I had 2 bites of my bacon and pepperoni and had an allergic reaction. Ive been eating bacon and pepperoni all my life. Their pizza kitchen is certainly to die for.
Atmosphere: 1
Food: 1
Service: 1
Viktoria Yakovenko
Thank you so much. Very tasty pizza. I like variety. You can order thin pizza, you can divide it and give half of it what you want and half for the children. My family, two children and two adults, were satisfied and full from one large pizza. I recommend it,very tasty👍👍👍
Liz A
Well, last night was the last time I get pizza from this location. You guys have screwed up so many times. I ordered the only pizza I ever get - jalapenos and cashews - cause this is the only pizza place that has cashews for toppings. So how do I manage to be delivered a plain cheese pizza?? Boy do I feel bad for the people who got mine if they weren't into hot peppers. I'm still charged for the toppings, mind you. I contacted the Slice app since we order through them, but Pizza Factory was closed already....on a Saturday night....at 9:14pm. So the best that could be done was to refund the price of the toppings. I'll be impressed if that actually happens. I will find a Pizza Factory that isn't associated with this location in any way, and I will drive further or pay more just to avoid this place. This used to be my favorite pizza joint. For years. The quality and customer service has completely tanked, however, and I will not be back.
Food: 1
Service: 1
Omar
Dry pizza. Honestly little Ceasars would of been better! There is no dine in!
Will Peargin
so this is a delivery and take out only facility.. not sure why reading eat in house....i used to patronize this facility roughly 2 to 4 times a month.however after a 4th disappointing order (granted its been more spaced out due to prior experiences) i wont return.a large pie with sausage and pepperoni that less than 3 of each per slice is disappointing. it was much better even 6 months ago. someone in store verified new ownership and more portion control has gone into place. did not specify the date but for sure over the last 8-10 months has gone way down hill. WHICH BLOWS. Pizza factory is a child hood memory.the employees are great!
Atmosphere: 1
Food: 1
Service: 5
Omar Lm
Dry pizza. Honestly little Ceasars would of been better!There is no dine in!
Dustin Staggs (Big D)
Love this place. My family's favorite place for pizza is pizza factory. The best pizza at a reasonable price. If I want to sit down in a restaurant for pizza this is my #1 choice. Will always be back again.
Local pizza place, quick delivery, very good pizza. The cauliflower crust was very good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Walter Collins
Great pizza at this location the other place food is really bad I never go to the one in Temecula.
L. A.
My family and I were pizza shopping as we moved a few years ago and have yet to find any really good pizza places in town. Say, compared to Olgies in San Diego and Vince's in Lancaster. We have yet to find it.We actually hit two pizza places on the same day, this one was our 2nd stop of the day.WOW, the tall kid at the counter with the Airpod in his ear, was not happy to be there and made it known. Very matter-of-fact, not friendly at all, and was not pleasant to order our food with.Given the time of the day on a Saturday, we were surprised there was not that many customers, just a small birthday party. And another couple was seated.Still, took 29 minutes to get our x-large pizza and wings.The pizza here was OK, we would not categorize it as good, certainly not great. They can accommodate a larger gathering (we are holding a 15-person pizza party in a few weeks, just not here.)We went up later to the counter to get a medium box to go, and it took some time for someone to acknowledge us. Perhaps just busy with phone orders.They do have a small game room, full of older games.Overall, nobody there was enthusiastic, nor came across as wanting to be there. I hate to pass judgment on just one visit, but looking at other reviews, seems to be the norm here.We will not be back.
L. D.
My family and I were pizza shopping as we moved a few years ago and have yet to find any really good pizza places in town. Say, compared to Olgies in San Diego and Vince's in Lancaster. We have yet to find it.We actually hit two pizza places on the same day, this one was our 2nd stop of the day.WOW, the tall kid at the counter with the Airpod in his ear, was not happy to be there and made it known. Very matter-of-fact, not friendly at all, and was not pleasant to order our food with.Given the time of the day on a Saturday, we were surprised there was not that many customers, just a small birthday party. And another couple was seated.Still, took 29 minutes to get our x-large pizza and wings.The pizza here was OK, we would not categorize it as good, certainly not great. They can accommodate a larger gathering (we are holding a 15-person pizza party in a few weeks, just not here.)We went up later to the counter to get a medium box to go, and it took some time for someone to acknowledge us. Perhaps just busy with phone orders.They do have a small game room, full of older games.Overall, nobody there was enthusiastic, nor came across as wanting to be there. I hate to pass judgment on just one visit, but looking at other reviews, seems to be the norm here.We will not be back.
I was in town and decided on pizza, I stopped for a drink and noticed a pizza spot called Pizza Factory. I walked it was busy I was still greeted, which i appr.I didn't wait long until I was greated with a great warm and welcoming attitude with the smile on his face. I later found out bet the man's name was Bear. He was kind he was quick, he was quick to answer any questions that I had. I'm a bit of a picky eater when it comes to my pizza. He had no hesitation on accommodating my alterations for my pizza. He he even suggested a new alteration for me which turned out to be fantastic. He was also great at explaining to me the specials that they have their to you know save some money which was fantastic and I appreciate that of him. I may not do reviews very often, when I do it is because I would like to let the business know that they do have a very good employee working in their store. I was at the Pizza Factory at 23811 Washington Avenue Suite 106 in Murrieta California 92562 my name is SJ just wanted to give a nice little review for Mr Bear! I'd select app and I would be happy to return do this nice little establishment that I happen to come across as long as Bear is working. I know some pretty awesome companies will give her some pretty cool incentives to their employees maybe some Employee of the Month type thing or a little movie tickets or hey even a nice pay raise (HiINT HINT). Anyways he was an awesome employee and I enjoyed the customer service
Atmosphere: 5
Food: 5
Service: 5
Basically take out only. Like the pizza but we always order light sauce.
Food: 4
Service: 4
Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
I had 2 bites of my bacon and pepperoni and had an allergic reaction. Ive been eating bacon and pepperoni all my life. Their pizza kitchen is certainly to die for.
Atmosphere: 1
Food: 1
Service: 1
Thank you so much. Very tasty pizza. I like variety. You can order thin pizza, you can divide it and give half of it what you want and half for the children. My family, two children and two adults, were satisfied and full from one large pizza. I recommend it,very tasty👍👍👍
Well, last night was the last time I get pizza from this location. You guys have screwed up so many times. I ordered the only pizza I ever get - jalapenos and cashews - cause this is the only pizza place that has cashews for toppings.
So how do I manage to be delivered a plain cheese pizza?? Boy do I feel bad for the people who got mine if they weren't into hot peppers. I'm still charged for the toppings, mind you. I contacted the Slice app since we order through them, but Pizza Factory was closed already....on a Saturday night....at 9:14pm. So the best that could be done was to refund the price of the toppings. I'll be impressed if that actually happens.
I will find a Pizza Factory that isn't associated with this location in any way, and I will drive further or pay more just to avoid this place.
This used to be my favorite pizza joint. For years. The quality and customer service has completely tanked, however, and I will not be back.
Food: 1
Service: 1
Dry pizza. Honestly little Ceasars would of been better!
There is no dine in!
so this is a delivery and take out only facility.. not sure why reading eat in house....i used to patronize this facility roughly 2 to 4 times a month.however after a 4th disappointing order (granted its been more spaced out due to prior experiences) i wont return.a large pie with sausage and pepperoni that less than 3 of each per slice is disappointing. it was much better even 6 months ago. someone in store verified new ownership and more portion control has gone into place. did not specify the date but for sure over the last 8-10 months has gone way down hill. WHICH BLOWS. Pizza factory is a child hood memory.the employees are great!
Atmosphere: 1
Food: 1
Service: 5
Dry pizza. Honestly little Ceasars would of been better!There is no dine in!
Love this place. My family's favorite place for pizza is pizza factory. The best pizza at a reasonable price. If I want to sit down in a restaurant for pizza this is my #1 choice. Will always be back again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Local pizza place, quick delivery, very good pizza. The cauliflower crust was very good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Great pizza at this location the other place food is really bad I never go to the one in Temecula.
My family and I were pizza shopping as we moved a few years ago and have yet to find any really good pizza places in town. Say, compared to Olgies in San Diego and Vince's in Lancaster. We have yet to find it.We actually hit two pizza places on the same day, this one was our 2nd stop of the day.WOW, the tall kid at the counter with the Airpod in his ear, was not happy to be there and made it known. Very matter-of-fact, not friendly at all, and was not pleasant to order our food with.Given the time of the day on a Saturday, we were surprised there was not that many customers, just a small birthday party. And another couple was seated.Still, took 29 minutes to get our x-large pizza and wings.The pizza here was OK, we would not categorize it as good, certainly not great. They can accommodate a larger gathering (we are holding a 15-person pizza party in a few weeks, just not here.)We went up later to the counter to get a medium box to go, and it took some time for someone to acknowledge us. Perhaps just busy with phone orders.They do have a small game room, full of older games.Overall, nobody there was enthusiastic, nor came across as wanting to be there. I hate to pass judgment on just one visit, but looking at other reviews, seems to be the norm here.We will not be back.
My family and I were pizza shopping as we moved a few years ago and have yet to find any really good pizza places in town. Say, compared to Olgies in San Diego and Vince's in Lancaster. We have yet to find it.We actually hit two pizza places on the same day, this one was our 2nd stop of the day.WOW, the tall kid at the counter with the Airpod in his ear, was not happy to be there and made it known. Very matter-of-fact, not friendly at all, and was not pleasant to order our food with.Given the time of the day on a Saturday, we were surprised there was not that many customers, just a small birthday party. And another couple was seated.Still, took 29 minutes to get our x-large pizza and wings.The pizza here was OK, we would not categorize it as good, certainly not great. They can accommodate a larger gathering (we are holding a 15-person pizza party in a few weeks, just not here.)We went up later to the counter to get a medium box to go, and it took some time for someone to acknowledge us. Perhaps just busy with phone orders.They do have a small game room, full of older games.Overall, nobody there was enthusiastic, nor came across as wanting to be there. I hate to pass judgment on just one visit, but looking at other reviews, seems to be the norm here.We will not be back.
Consistently good pizza. Nice
Atmosphere: 3
Food: 4
Service: 4
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