Ben & Jerry's
1136 Main St, Napa
(707) 696-9683
Recent Reviews
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Great Place and delicious ice cream ever 😋
Awesome Ice Cream just like we all know from the brand.
We stopped into Ben & Jerry’s and were greeted by two high school–aged boys who were absolutely fantastic. They welcomed everyone who came in and thanked each person on their way out. My husband ordered a milkshake, I got an ice cream cone (as delicious as expected), and I was happy to see they now offer a few flavors made with oat milk.
Since it was warm outside, we sat inside across from the register... and that’s when something truly extraordinary happened. A woman came in with a friend, placed her order, and when she went to pay, she was short on money. Without hesitation, the young man behind the counter smiled and said, “No worries, it’s not a big deal,” and reached into the tip jar to cover the difference himself. She protested, saying she felt bad, but he reassured her. After she left, he quietly disappeared behind the curtain.
We were so touched by his kindness that we slipped $5 into the tip jar. You just don’t see that kind of generosity anymore. These young men deserve recognition = workers of the year, without a doubt!
Variety of delicious ice cream. 🍦🍦🍉🍉🍉🍉🍉🍉🍉🍉🍉
Arrived during stated business hours and sign said ‘we’ll be back shortly’ with no timeframe for return. Tried to call and got a recorded message. Had driven half an hour to get ice cream during their stated business hours.
Friendly service with great choices
Excellent customer service and place. Fantastic ice cream!
Yummy flavors.
$5.50 single scoop, $7.50 double scoop
Taste is actually an individual thing but for me their Salted caramel blondie is to die for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Caramel Blondie
This establishment is rude to out of towners. The associate felt entitled. A warm welcome or Good Afternoon goes a long way. So sad. Rudeness is unwarranted. Especially toward a customer. Customer service 0⭐️’s
Atmosphere: 1
Service: 1
Restaurantji Recommends
I love this place. Friendly and great vegan options and very clean. I stop here for a mid bike ride snack and love that there are several vegan options, each of which is spectacular.
Atmosphere: 5
Food: 5
Service: 5
The lady who made my ice cream was very nice and was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Sweet Cream & Cookies, Strawberry Cheesecake
Two ? up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Cream & Cookies, Phish Food
Small clean location. Staff not super friendly but professional enough. Good selection. The waffle cones were terribly stale though ?
Atmosphere: 4
Food: 3
Service: 4
I love Phish Food! I mistakenly picked up one of your latest changes and I wondered why the ice cream tasted AWFUL. You've done this before and the taste was AWFUL. What is wrong with you? I won't be buying this new Phish Food. Oh..the last time I sent an e-mail, you gave a nasty reply.
Atmosphere: 3
Food: 2
Service: 3
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