Ben & Jerry's

1136 Main St, Napa
(707) 696-9683

Recent Reviews

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Dana Trevino

Great Place and delicious ice cream ever 😋

Randall Dunevant

Awesome Ice Cream just like we all know from the brand.

Andi Myers

We stopped into Ben & Jerry’s and were greeted by two high school–aged boys who were absolutely fantastic. They welcomed everyone who came in and thanked each person on their way out. My husband ordered a milkshake, I got an ice cream cone (as delicious as expected), and I was happy to see they now offer a few flavors made with oat milk.

Since it was warm outside, we sat inside across from the register... and that’s when something truly extraordinary happened. A woman came in with a friend, placed her order, and when she went to pay, she was short on money. Without hesitation, the young man behind the counter smiled and said, “No worries, it’s not a big deal,” and reached into the tip jar to cover the difference himself. She protested, saying she felt bad, but he reassured her. After she left, he quietly disappeared behind the curtain.

We were so touched by his kindness that we slipped $5 into the tip jar. You just don’t see that kind of generosity anymore. These young men deserve recognition = workers of the year, without a doubt!

Rana Qasass

Variety of delicious ice cream. 🍦🍦🍉🍉🍉🍉🍉🍉🍉🍉🍉

Drew Kirk

Arrived during stated business hours and sign said ‘we’ll be back shortly’ with no timeframe for return. Tried to call and got a recorded message. Had driven half an hour to get ice cream during their stated business hours.

Sarah Wright

Friendly service with great choices

Amy iSellHomes Braun

Excellent customer service and place. Fantastic ice cream!

Clinton Tran

Yummy flavors.
$5.50 single scoop, $7.50 double scoop

Shailender Singh

Taste is actually an individual thing but for me their Salted caramel blondie is to die for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salted Caramel Blondie

John K. Asenso

This establishment is rude to out of towners. The associate felt entitled. A warm welcome or Good Afternoon goes a long way. So sad. Rudeness is unwarranted. Especially toward a customer. Customer service 0⭐️’s

Atmosphere: 1

Service: 1

Luke Reynolds

I love this place. Friendly and great vegan options and very clean. I stop here for a mid bike ride snack and love that there are several vegan options, each of which is spectacular.

Atmosphere: 5

Food: 5

Service: 5

Jhalahn W

The lady who made my ice cream was very nice and was very attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone, Sweet Cream & Cookies, Strawberry Cheesecake

Kentston Cripe

Two ? up!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Cream & Cookies, Phish Food

Danira Ortiz

Small clean location. Staff not super friendly but professional enough. Good selection. The waffle cones were terribly stale though ?

Atmosphere: 4

Food: 3

Service: 4

Virginia Sutherland

I love Phish Food! I mistakenly picked up one of your latest changes and I wondered why the ice cream tasted AWFUL. You've done this before and the taste was AWFUL. What is wrong with you? I won't be buying this new Phish Food. Oh..the last time I sent an e-mail, you gave a nasty reply.

Atmosphere: 3

Food: 2

Service: 3

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