Ben & Jerry’s

1136 Main St, Napa
(707) 696-9683

Recent Reviews

G. Fabian Anda

Delicious ice cream

Atmosphere: 4

Food: 5

Service: 4

Auggie L.

Went for Dessert Food - 5/5. Ice cream was creamy and decadently rich. Sweetness was strong, but not overpowering making you crave the next bite every time. Bits of cookies and brownies added a nice bite to what is a completely smooth texture and the flavors were a perfect match for the ice cream. Service - 4/5. The line moved fast and service was friendly. Value - 4/5. The ice cream is delicious with plenty of flavors to choose from. Portion sizes are nice with two full scoops for a small. These days, the prices are what they are but $7.25 for ice cream still stings on the wallet. Parking - Street/Municipal Lot (Free)

Rachel R.

Took my family here for birthday ice cream, it was a cold day, so it wasn't busy. Got excellent service, sampled some new flavors. The ice cream was delicious, just as you'd expect from Ben and Jerry's! Clean and welcoming.

Rain Bow T.

Great customer service and of course a tried and true product. The store is not that big but its fun to get icecream and walk around outside anyways. Staff were very friendly and offer samples

Lester E.

Ambiance: poor Service: Spotty Ice Cream: Just OK I'll be experimenting with other flavors in the future.

Tylor Brom

Not open when they say they are

Sharon Sill

I love Ben & Jerry's ice cream. This is a small shop but has adequate seating.

Crystal H.

I was very upset and taken back by the rude service my daughter and I received today at Ben and Jerry shop. We came for a nice daughter mother date and was treated as we we an inconvenience. We were waiting in line when a couple cut in front of us and instead male server of asking them to wait he proceeded to take their orders and even when I spoke up that we were actually ready. The male server stared at me rudely and treated me as if I was trying to cut the line. He then ignored me and paid more attention to the other couple. The female server however was very kind and attentive. Ben and Jerry management train your employees better. We should not have to be rudely ignored or look down upon and have our experience there be ruined. Would have given this zero star review had it not been for the kind female server

Elahe Hosseini

This ice cream store has seats inside the store for customers to serve. I liked the flavors. The staff were really kind and helpful people.

Gary Paddock

Mom loved the ice-cream and the people working are super nice and very fast.

Veronica R.

Lydia provided the best customer service. We came in after a Fridate to get our daughter a treat. Lydia was super sweet and knowledgeable. She went above and beyond when we asked her for a bandaid. My husband. The (amateur) wore vans with no socks. After a couple miles of waking, he got a boo boo. She's graciously gave us a bandaid. Thanks Lydia!

nicolecarnevale

When I went they had whirled peace, strawberry marshmallow (new), or chocolate chip cookie dough

Jeanie B.

Great little shop; owner and other servers are friendly and welcoming. The ice cream was so creamy and tasted a ton better than the Ben and Jerry's at the supermarket....Lots of rotating flavors to choose from.

Lisa Wascovich

Had a great time going out with my boyfriend and his daughter.

Orwell Knew

I like your products but after your latest anti American rant you will never get another penny of my money

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