Jack In The Box
850 W Imola Ave, Napa
(707) 690-4590
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Food is ok
Tea is terrible
Vending machine ice tea tastes like pencil shavings
Atmosphere: 4
Food: 2
Service: 3
There food is okay but they never get my order right like these girls that work their made fun of people and talked smack to customers and never get my order right also it's not very clean in their and the employees are very rude
Atmosphere: 1
Food: 2
Service: 1
the best jack in the box
Atmosphere: 5
Food: 5
Service: 5
Good gurger chiken
Atmosphere: 5
Food: 5
Service: 5
The place is dirty I had bugs in my food and the employees are rude and they keep messing up my chicken nuggets with jalapeño nuggets I think that's what it's called but the food is good but the bugs in my food was terrible good thing I didn't eat the food
Very clean and good staff assistance with my order.
Atmosphere: 4
Food: 4
Service: 4
Beware of South Napa Jack in the box. The lady that works night shifts Steals money from customers so if you pull up to the drive-through and you see that the ordering screen is off just know that you’re gonna be paying extra money that goes into her pocket I have been investigating this Jack in the box for quite some time now and been gathering evidence for corporate.
Food: 1
They charged me 32 dollars by mistake and they still haven't been able to refund it to my account... and they also charged me 13 dollars for two milkshakes! I went to complain and I wasted my time. It wasn't my fault that they charged me wrong and now I'm wasting my time going to complain.
They take more than 20 minutes to give you the order and more than 5 minutes to serve you, very bad service.
They were all talking and joking among employees without caring that customers were waiting too long 😡😡😡
You can see what i ordered also you see what i got. If you dont wanna work at night shift please dont or dont be rude even in drive thru order side….
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They gave us the menu that wasn't it and had a very bad attitude, and tried to make the change, which was something simple. 🤷
Atmosphere: 1
Food: 4
Service: 1
Cleaned restaurant.
Parking: Plenty
Kid-friendliness: Good area for a meal with kids.
Wheelchair accessibility: Ground level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Onion Rings, Large Curly Fries, Two Tacos, Bacon Ultimate, Sandwich, Jumbo Jack, Fries, Hash Brown, Seasoned Curly Fries
It's the only fast food in Napa that still open after 11pm!
Absolute worst in town, had to re order 5 times and then doordash finally sent my order to across town where it was done with no hassle. Still on my 12th call for this store with no answer. They're garbage.
Atmosphere: 1
Food: 2
Service: 1
I saw them spit in my food. AVOID AT ALL COSTS.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Hash Brown
Loading...