They charged me 32 dollars by mistake and they still haven't been able to refund it to my account... and they also charged me 13 dollars for two milkshakes! I went to complain and I wasted my time. It wasn't my fault that they charged me wrong and now I'm wasting my time going to complain.
Aurea Uribe
They take more than 20 minutes to give you the order and more than 5 minutes to serve you, very bad service. They were all talking and joking among employees without caring that customers were waiting too long 😡😡😡
Mufasa
You can see what i ordered also you see what i got. If you dont wanna work at night shift please dont or dont be rude even in drive thru order side….
Atmosphere: 1
Food: 1
Service: 1
Sharon Diaz
They gave us the menu that wasn't it and had a very bad attitude, and tried to make the change, which was something simple. 🤷
It's the only fast food in Napa that still open after 11pm!
Kara Gruening
Absolute worst in town, had to re order 5 times and then doordash finally sent my order to across town where it was done with no hassle. Still on my 12th call for this store with no answer. They're garbage.
Atmosphere: 1
Food: 2
Service: 1
George Snurd
I saw them spit in my food. AVOID AT ALL COSTS.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Hash Brown
Atticus Fisher
Person taking order was incoherent and didn’t have several items we tried to order.
Service: 1
Hola Lopez
The soda has a strange and bad taste, and the machine didn't work to pay by card.
Whenever I order it either takes forever or they never make it. Has happened multiple times. Always have to request refunds from this place. Its both door dash and your restaurants systems fault. This place is awful.
Atmosphere: 1
Food: 1
Service: 1
L G
Just rude employees
Atmosphere: 1
Food: 1
Service: 1
Kristina Sargent, Esq
Worst experience with fast food. Meat tastes spoiled, fries were old and cold. only one employee in sight, not busy at all and I waited over 15 minutes for the food. Took one bite and threw it all away.
Atmosphere: 1
Food: 1
Service: 1
Daniel T
So girl working today at 920 am just copied my card information and tried using my card when I left I got a notification from my bank how can we get footage for Monday June 10th I would like to report and have this person jailed
Nereida Arroyo
Worst experience ever. Never coming here again. No line and waited about 10min to get my food. And still didn’t get my order correct. My salad didn’t have all the ingredients when I went to go ask they said they only had expired corn and beans. Disappointed
They charged me 32 dollars by mistake and they still haven't been able to refund it to my account... and they also charged me 13 dollars for two milkshakes! I went to complain and I wasted my time. It wasn't my fault that they charged me wrong and now I'm wasting my time going to complain.
They take more than 20 minutes to give you the order and more than 5 minutes to serve you, very bad service.
They were all talking and joking among employees without caring that customers were waiting too long 😡😡😡
You can see what i ordered also you see what i got. If you dont wanna work at night shift please dont or dont be rude even in drive thru order side….
Atmosphere: 1
Food: 1
Service: 1
They gave us the menu that wasn't it and had a very bad attitude, and tried to make the change, which was something simple. 🤷
Atmosphere: 1
Food: 4
Service: 1
Cleaned restaurant.
Parking: Plenty
Kid-friendliness: Good area for a meal with kids.
Wheelchair accessibility: Ground level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Onion Rings, Large Curly Fries, Two Tacos, Bacon Ultimate, Sandwich, Jumbo Jack, Fries, Hash Brown, Seasoned Curly Fries
It's the only fast food in Napa that still open after 11pm!
Absolute worst in town, had to re order 5 times and then doordash finally sent my order to across town where it was done with no hassle. Still on my 12th call for this store with no answer. They're garbage.
Atmosphere: 1
Food: 2
Service: 1
I saw them spit in my food. AVOID AT ALL COSTS.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Hash Brown
Person taking order was incoherent and didn’t have several items we tried to order.
Service: 1
The soda has a strange and bad taste, and the machine didn't work to pay by card.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Whenever I order it either takes forever or they never make it. Has happened multiple times. Always have to request refunds from this place. Its both door dash and your restaurants systems fault. This place is awful.
Atmosphere: 1
Food: 1
Service: 1
Just rude employees
Atmosphere: 1
Food: 1
Service: 1
Worst experience with fast food. Meat tastes spoiled, fries were old and cold. only one employee in sight, not busy at all and I waited over 15 minutes for the food. Took one bite and threw it all away.
Atmosphere: 1
Food: 1
Service: 1
So girl working today at 920 am just copied my card information and tried using my card when I left I got a notification from my bank how can we get footage for Monday June 10th I would like to report and have this person jailed
Worst experience ever. Never coming here again. No line and waited about 10min to get my food. And still didn’t get my order correct. My salad didn’t have all the ingredients when I went to go ask they said they only had expired corn and beans. Disappointed
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