Jack In The Box

1641 Trancas St, Napa
(707) 252-7015

Recent Reviews

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Friendly service and a yummy breakfast

Atmosphere: 5

Food: 5

Service: 5

Eli Woodward

Food was cold, onion rings were not cooked thoroughly, burgers were so cold cheese wasn't melted, service was fast friemdly.

Food: 1

Service: 3

Austin Lenox

Much better than the Santa Rosa Jack in the boxes. Especially the Jack in the box on Steele Lane!

Atmosphere: 4

Food: 5

Service: 5

Stephanie Miller

Late night munchies! Always tasty at this location. But the gal at the drive through wasn't very friendly.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Classic Buttery Jack

Bri Coz

Food looks nothing remotely like the photo on menu. Poor quality vs price paid. Wrote to alert corporate. No response which tells me jack in the box doesn't care about it's food quality vs prices.

Atmosphere: 1

Food: 1

Service: 4

David G.

Horrible. Food was not fresh, not even close.

Atmosphere: 2

Food: 1

Service: 2

San Pix565

Despite repeating the order 3 times, asking for grilled chicken. I got handed fried/crispy chicken. Not sure how to fix that? Maybe assign grilled items a separate number because the staff seem to struggle with the different choices!

Atmosphere: 1

Food: 1

Service: 1

Robert Johnson

Seriously overrated. Meat taste like its from a frozen patty. Manager was awesome tho. Heard me say the burger was mid and offered me a cheesecake. Very nice of him.

Atmosphere: 3

Food: 1

Service: 5

Todd Snowder

Its fast and tastes great

Atmosphere: 3

Food: 5

Service: 4

Keith G

1st time at the Jack in the box.... And for a Fast food chain it was really good... We ordered our burgers animal style, and that was the way to go ( basically with grilled onions and all of the fixins). Definitely would repeat and recommend...

Atmosphere: 5

Food: 4

Service: 5

Michael Drake

The employees that I encountered were very friendly. My online order was ready by the time that I arrived. The temperature of my burger & fries was perfect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger Combo, Bacon & Swiss Buttery Smashed Jack

Susan Wallace

Drive thru used . Awesome quick and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Sourdough Jack, Breakfast Sandwich, Bacon & Swiss Buttery Smashed Jack, Jumbo Jack, Two Tacos, Supreme Croissant Combo

Angel Sanchez

First off the service was terrible the coworker gave us attitude and got our entire order wrong there was also no ice in the machine it was broken this is outrageous! I also asked for ranch sauce and they said ok and went to the back and never came back with ranch at that point I was fed up and just left with my food.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Classic Buttery Jack

Mimi Gish

late night order. I ordered a stand alone large fries they forgot somehow. It wasn't busy,I ordered online giving more then estimated time,was nice. My online order was a orange dream type drink/new D&W egg roll type things munchy type box & the large fries. It seems to happen more & more whether online or not when I order.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Two Tacos

Berenice Cruz Fierros

You have to wait a long time for them to take the order. Lack of personnel.

Atmosphere: 2

Food: 2

Service: 2

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