Nekter Juice Bar
3900 Bel Aire Plaza, Napa
(707) 666-2545
Recent Reviews
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Fast, friendly service, and delicious fresh juice and smoothies ❤️
Haven’t been here in a while… waiting for my 2 juices feeling like I’m going insane. Two separate songs playing at the same time. One in the general customer area idk what it is because it’s drowned by inappropriate rap music from the kitchen… what in the world?
Atmosphere: 1
Food: 3
Service: 1
My favorite acai bowls
Atmosphere: 5
Food: 5
Service: 5
The best place to get detoXXX drink +shot of energy
Atmosphere: 5
Food: 5
Service: 5
I was so excited to try the new chocolate covered strawberry smoothie only available through the mobile app. I was able to place my order, but when I got to the store to pick it up, there was no chocolate toping in the middle as advertised because they ran out. The server was very nice and friendly. He even gave me some $$$ off coupons for the next visit. He also said there was no way to turn off ordering this smoothie in the app, which is very disappointing.
Atmosphere: 5
Food: 3
Service: 5
About 30 minutes in, there were 16 customers in the place. Not a single one had their order. Half had started watching videos, and the noise was insane.
So many people came in after us and got their orders before us. Everyone just sat and waited... or sat in their car and checked in every now and then.
If you're going to service both app and in person orders, you need the staff to support both. If you keep trying to serve app orders over in-person customers, you'll continue to get some unhappy reviews.
You claim to be the neighborhood juice bar, but we are your actual neighbors. This issue has been an actual conversation in the neighborhood. We decided to come back anyway and see if it's gotten any better. It hasn't.
It took over 40 minutes to get 2 items.
AND mine doesn't taste very good - the balance is off.
Atmosphere: 2
Food: 1
Service: 1
Always wonderful to walk in, and breath of fresh air of health! I ordered online, went to the counter and got my Greenie, at the exact time they said it would be ready. I’ve been coming here for years!
Dietary restrictions: For each juice you can add on to your chosen drink, or subtract, based on your dietary restrictions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Shot, Make Your Own Juice, Celery Aide
I was so excited to try the new chocolate covered strawberry smoothie only available through the mobile app. I was able to place my order, but when I got to the store to pick it up, there was no chocolate toping in the middle as advertised because they ran out. The server was very nice and friendly. He even gave me some $$$ off coupons for the next visit. He also said there was no way to turn off ordering this smoothie in the app, which is very disappointing.
Atmosphere: 5
Food: 3
Service: 5
I was running late for work and the employees were very kind and had great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB&J Chia Parfait Made to Order
About 30 minutes in, there were 16 customers in the place. Not a single one had their order. Half had started watching videos, and the noise was insane.So many people came in after us and got their orders before us. Everyone just sat and waited... or sat in their car and checked in every now and then.If you're going to service both app and in person orders, you need the staff to support both. If you keep trying to serve app orders over in-person customers, you'll continue to get some unhappy reviews.You claim to be the neighborhood juice bar, but we are your actual neighbors. This issue has been an actual conversation in the neighborhood. We decided to come back anyway and see if it's gotten any better. It hasn't.It took over 40 minutes to get 2 items.AND mine doesn't taste very good - the balance is off.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Celery Aide
Restaurantji Recommends
How long do you like waiting for your smoothie? If its over 40 minutes, then this place is for you. Minus the health hazards of no one with long hair wearing hair nets, you would think that this place hired a bunch of sloths. I am all for artisanal pride of placing each strawberry in the blender just so, but this place needs to move a bit more faster than it takes for a visible line of dust to settle on clothes.Follow up: I changed my review from one star to three stars due to the owners response. I appreciate the immediacy and acknowledgement to deal with the bucket of sloths that are working there today. Customer service is hard, no one should say it isn't. And people can get tired, etc. and orders can start getting filled slowly at work for a variety of reasons. I hope today was an off-day. I hope this isn't normal and I will try again sometime in the future.
Atmosphere: 3
Food: 4
Service: 2
I love this place. Nice service. Crew are very warm and friendly! Cater to what we like even though it's not in their menu. Thank you so much! You make our vacation so easy to get high nourishment for 2 days in a row. ❤️ ?
Ordered 6 bowls for my team at work today via Postmates. Only received 2 of the bowls. Postmates says this is not available for a refund for some ungodly reason. I will NEVER order from here again.
And Lemon & Ginger to th’ Pink Flamingo…! #NomNom
I wish I had a better review. My only complaint is that the website said they closed at 8. We showed up at 7:02 and the man behind the counter said they were closed in a very ride and direct tone even though the door was unlocked. Frustrating!
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