We have eaten here many times & loved it. We arrived early, were seated promptly, and ordered water & 1 beer. Our order was taken fairly promptly. However, our appetizer arrived about 40 minutes later and our food over an hour later. That was 40 min before our show was to start. I ended up eating 1/2 my salad & cancelling my soup. My husband ate most of his meal, but his salad never did arrive. The server was sweet & apologized over & over. We were very surprised to end up being charged full price for a partial meal (they did take my soup off.) Very disappointing experience.
Sonia
The restaurant was neatly empty but it was 30min before we ordered. Really terrible service.
Mike Dawn
Food was excellent, staff was very friendly but seemed a little slow.
Atmosphere: 4
Food: 5
Service: 4
Jan
Service was very poor. Music way too loud. Menu selections were not very good—in fact not anything to even think about. Menu that previous owners had was much better.
Pierce
We had a wonderful dinner there last night. It was the short rib was unbelievable. Maybe one of the best I've ever had in a restaurant and the salmon was great. Everybody loved their dinner. The meatloaf was great. We really really enjoyed the food and the service was excellent. She was there with water all the time and as an added bonus because we ate early, we were able to order happy hour drinks and save some money so all in all it was a great very good value experience
Chad
I found the food to be subpar at best. Very limited menu usually excites me as they do a few things but do them well. But the Nachos were made with som. kind of pump cheese that was coagulated and kinda gross and the burger while not terrible was far from special. With all the amazing food in Napa this would not make any list. I really got the impression this is run by an owner that is treading water to get out of a lease or hoping someone else will pay him for the location which is awesome.
Zhibek Suleimenova
It was my second time enjoying food and drinks at Norman Rose, and once again the customer service, atmosphere, and food were amazing!
Atmosphere: 5
Food: 5
Service: 5
Steven
Good food and service. The server made a good wine recommendation based on our preferences. The dinners were good. The service friendly.
yevt
We had a party of 10. They kindly seated us in a private room. Music was a little loud but they promptly lowered volume when asked. Service was great. Everyone liked the food. Grilled peach salad with burrata was sooo good!
Cynthia
Our dinner reservation was early, 6:30 PM, and the restaurant had already run out of mussels and asparagus. There was hardly anyone seated inside the restaurant and maybe three tables full on the patio. My husband had the shrimp Alfredo pasta and enjoyed it very much. I ended up with mac ‘n' cheese and green goddess salad. Meh. Service was good. Our server was extremely apologetic, but who runs out of food before the dinner rush even starts?
The restaurant is nice inside but the food was just bad. I got the short rib and risotto. Both the meat and the side were too salty to consume. Someone else ordered the buttermilk chicken sandwich, which also was unsatisfying.
Chris
Food was average and potions small. Service was not attentive, even though we were the only diners in the restaurant at the time.
Leslie
We loved the Salmon (perfectly done) and the chicken Parmesan, and we keep coming back for the truffle fries and mussels!
Pasquale
Took over an hour to get our food when the place didn't look that busy and the fries were cold when served.
Anzhelika
This was not our first time in this restaurant, the food was never out of this world, but was decent, and easy to get a table. This time everything was pretty bad- the lamb burger was not near to be medium, but very very well done, the schnitzel was so grossly overcooked, we returned it and the one they brought back ( it took them 1 min- did they cook it the night before?) was even worse- overcooked again, the meat was beyond thin and impossible to chew, the potatoes were undercooked and extremely salty , and the waiter was weird with unnecessary chatty energy. We will not come back and would not recommend to others.
We have eaten here many times & loved it. We arrived early, were seated promptly, and ordered water & 1 beer. Our order was taken fairly promptly. However, our appetizer arrived about 40 minutes later and our food over an hour later. That was 40 min before our show was to start. I ended up eating 1/2 my salad & cancelling my soup. My husband ate most of his meal, but his salad never did arrive. The server was sweet & apologized over & over. We were very surprised to end up being charged full price for a partial meal (they did take my soup off.) Very disappointing experience.
The restaurant was neatly empty but it was 30min before we ordered. Really terrible service.
Food was excellent, staff was very friendly but seemed a little slow.
Atmosphere: 4
Food: 5
Service: 4
Service was very poor. Music way too loud. Menu selections were not very good—in fact not anything to even think about. Menu that previous owners had was much better.
We had a wonderful dinner there last night. It was the short rib was unbelievable. Maybe one of the best I've ever had in a restaurant and the salmon was great. Everybody loved their dinner. The meatloaf was great. We really really enjoyed the food and the service was excellent. She was there with water all the time and as an added bonus because we ate early, we were able to order happy hour drinks and save some money so all in all it was a great very good value experience
I found the food to be subpar at best. Very limited menu usually excites me as they do a few things but do them well. But the Nachos were made with som. kind of pump cheese that was coagulated and kinda gross and the burger while not terrible was far from special. With all the amazing food in Napa this would not make any list. I really got the impression this is run by an owner that is treading water to get out of a lease or hoping someone else will pay him for the location which is awesome.
It was my second time enjoying food and drinks at Norman Rose, and once again the customer service, atmosphere, and food were amazing!
Atmosphere: 5
Food: 5
Service: 5
Good food and service. The server made a good wine recommendation based on our preferences. The dinners were good. The service friendly.
We had a party of 10. They kindly seated us in a private room. Music was a little loud but they promptly lowered volume when asked. Service was great. Everyone liked the food. Grilled peach salad with burrata was sooo good!
Our dinner reservation was early, 6:30 PM, and the restaurant had already run out of mussels and asparagus. There was hardly anyone seated inside the restaurant and maybe three tables full on the patio. My husband had the shrimp Alfredo pasta and enjoyed it very much. I ended up with mac ‘n' cheese and green goddess salad. Meh. Service was good. Our server was extremely apologetic, but who runs out of food before the dinner rush even starts?
Restaurantji Recommends
The restaurant is nice inside but the food was just bad. I got the short rib and risotto. Both the meat and the side were too salty to consume. Someone else ordered the buttermilk chicken sandwich, which also was unsatisfying.
Food was average and potions small. Service was not attentive, even though we were the only diners in the restaurant at the time.
We loved the Salmon (perfectly done) and the chicken Parmesan, and we keep coming back for the truffle fries and mussels!
Took over an hour to get our food when the place didn't look that busy and the fries were cold when served.
This was not our first time in this restaurant, the food was never out of this world, but was decent, and easy to get a table. This time everything was pretty bad- the lamb burger was not near to be medium, but very very well done, the schnitzel was so grossly overcooked, we returned it and the one they brought back ( it took them 1 min- did they cook it the night before?) was even worse- overcooked again, the meat was beyond thin and impossible to chew, the potatoes were undercooked and extremely salty , and the waiter was weird with unnecessary chatty energy. We will not come back and would not recommend to others.
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