Subway

710 Lincoln Ave, Napa
(707) 253-9404

Recent Reviews

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Kyran Narvaez

I absolutely loved my experience at this store. I love that there are now three people working; the service is super fast and very efficient. Yesterday when I went, everyone was very friendly and attentive. I'm definitely going back. Plus, the product tastes very fresh and looks to be of excellent quality. I loved everything!

Atmosphere: 5

Food: 5

Service: 5

Vianey Perez

A great experience at this Subway. The food is fresh, the place feels clean, and the service was friendly. I was very pleased to learn they now accept coupons, which makes visiting even more convenient and affordable.

It's a good option for a quick and tasty meal while taking advantage of promotions. I'll definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Emili Ruiz

I’ve been coming to this Subway often and I can honestly say the food is always fresh and well prepared. Since the new management, the atmosphere feels much more welcoming, the staff is friendly, and it’s great that they now accept coupons and offer good promotions.

You can tell there’s an effort to improve and keep customers happy. The place is clean, service is fast, and overall it’s a reliable spot for a good sandwich. I appreciate the positive changes and look forward to seeing this location continue to grow and improve.

Atmosphere: 5

Food: 5

Service: 5

Eli Dawn

I really love the food at this Subway and I want to highlight that the new management is very kind, and that they now accept coupons and offer good promotions, which is great.
However, my experience on Thursday was very unpleasant.

There were only three employees working, and one thin female employee was preparing my sandwich. She had her hair down, and another employee handed her a hair tie so she could tie it right in front of my food. She did not wash her hands afterward and continued preparing my sandwich.
To make things worse, she answered a phone call while wearing her gloves, left me waiting, and then finished my sandwich without washing her hands and without gloves.

This was very unhygienic, disgusting, and disrespectful to the customer. I understand that employees can be busy, but basic hygiene is essential in a food service environment.
Because of this, even though I like the place and the food, I would not return due to this type of service. I hope management takes this seriously and reinforces proper hygiene standards.

Atmosphere: 5

Food: 5

Service: 1

anne Smith

Don't care what the other reviews says. It's s nice place

Atmosphere: 4

Food: 4

Service: 5

Zeenat Tariq

The bathroom door lock was broken. There was no hand soap or toilet paper available in the bathroom. The bathroom door was blocked by a food tray stand in the hallway. Overall cleanliness was not good, and neither the owner nor the manager seemed concerned about the broken lock or the lack of basic supplies.

Atmosphere: 1

Food: 1

Service: 1

Priscilla Martinez

Door says they close at 9pm went in way before that said they were already closed wasn’t even 7pm

Afghan Supermarket \u0026 Bakery

It’s closed when I come at 7:30pm

dave larson

ACTUALLY AWFUL! Stale bread, skimpy portion of meat. Bathroom out of order.. Slum Lord Subway.

Atmosphere: 1

Food: 2

Service: 1

Sarah S

Does not take coupons, and the employees do not mention this fact until you are at the register, even though the coupon has been showing in your hand the whole time.
Super skimpy on the veggies. I never ask for “more,” but six banana peppers on a footlong seemed a bit skimpy. I got three more pieces. Couldn’t taste them or the sauce in the sandwich, there was so little.
We ordered two sandwiches, since we didn’t find out til the register that they do not honor the corporate coupons (otherwise we never would have ordered). They left the second sandwich unbagged on their side of the counter and walked away, so we had to reach across the counter and behind the glass to get it.
No offer if we wanted any drinks etc.
Bathroom not available for customers….

Ron S.

Highly disappointing that they do not take coupons. So our meal cost twice as much as normal, plus, the workers are extremely stingy with the ingredients.
Atmosphere, if you like fan sounds and music drowning out the communication with workers.

Atmosphere: 1

Food: 1

Service: 2

Walter Gomez

If you're Latino, don't and you're also in your work van. I don't recommend visiting this place 5 minutes ago. I left there very frustrated. A young woman from Hindu remains treated me in a derogatory and racist way for being Latino. She even attended to people who arrived after me. I still see her malevolent laugh on her face while I retired without buying my food. This racism is getting out of control. But with all my heart I wish that God cleanses that woman's heart of hatred. In fact, I will pray for her.

Sumit Singh

Ordered online for 7:50pm. When I arrived it was closed even though it let me order. And the sign on the door says open till 9 pm

Atmosphere: 1

Food: 1

Service: 1

Zach Wooldridge

Store closed at 7:50pm when sign saids open at 8am and close at 9

Service: 1

Laamake Loke

We went to this subway the first day it had new owners, they were so nice and the service was great! Since then I’ve been three times and I’ve finally learned my lesson I’ll never go here again! The employees act as if they are trapped there , the customer service is lacking for sure. On my last visit 1/3/25 I came and placed a fairly large order and presented the employee(the owner) a coupon. I stated because they were specialty orders I’m sure there are extra charges , he didn’t even acknowledge me and just flat out stated that it was store policy to not accept coupons and waved it away. Here’s the thing , if he would have said it in a different way maybe offered a apology or explanation , it wouldn’t have been so frustrating. But combined with the poor service , bad

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