I’ve been eating here for 3 years. They screwed up my order today so I went to get it fixed. It turned into a battle just to get $7 back from a mistake they made. Absolutely horrific customer service. Last time I give this place a dime.
Atmosphere: 1
Food: 1
Service: 1
Idriss Toomey
ordered thru doordash, cant get ahold of this subway by call and the voicemail box is full apparently. I ordered two subs, a drink and two cookies, only got the subs, cant even get a refund because they wont pick up. its terrible, the sandwiches were barely filled or cut
Atmosphere: 1
Food: 1
Service: 1
Vanessa Rice
Choosing subway every time. Not the perfect one. but good enough for me to come back here and recommend 🥪🥪🥪🥪
Atmosphere: 4
Food: 4
Service: 4
Squara Lee
I recently visited the Subway on Clay Street in Oakland, California, and I have to say it was a completely disappointing experience. I ordered two footlong sandwiches—one Chicken Bacon Ranch and one Roast Beef. Unfortunately, both were poorly made and lacked key ingredients. The Chicken Bacon Ranch had neither ranch nor cheese, which completely ruined the sandwich. The Roast Beef was even worse—there was no oil or vinegar, and instead, they added some sweet onion sauce, which I cannot stand. On top of that, both sandwiches were toasted, despite me only asking for one to be toasted. I’m extremely frustrated and will likely never eat at this Subway again.
Atmosphere: 1
Food: 1
Service: 1
Tengis Tenger
Bad customer service and experience very poor customer care and arguing over small things!
Atmosphere: 1
Service: 1
Recommended dishes: Subway Club
Ron Richardson
Great location, its clean, with friendly workers. Nicest subway I know of anywhere.
Atmosphere: 5
Food: 5
Service: 5
sheila
I do enjoy subway sandwiches
Atmosphere: 5
Food: 5
Service: 5
Kelly Zavala
Was good. I ordered Tuna with extra meat
Parking: What parking? There isn't any
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx
Olivia
Put my hand out of the change. Cashier puts it on the table. This is the type of store that just wants to keep your change for their "tip"
Someone unknowingly placed 2 orders today, 7/22/2024 at 6:40 pm and 6:50pm that were UNAUTHORIZED. Stole $20+ from me. I don’t even live in CA, I am from NY. Called the store multiple times no answer and mailbox full. Will be reporting to proper authorities.
Atmosphere: 1
Food: 1
Service: 1
Harold Sneed
Downtown Oakland and the best chain I've experienced in the whole world. I'm from the East Coast btw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Chocolate Chip Cookie, Subway Club
Miyoko Frieson
The people working there were really nice and kind,My food was made really quickly and tasted exactly how I imagined it to be,The place overall doesn’t seem usually busy,It’s quiet and nice. Definitely will be going back
Atmosphere: 5
Food: 5
Service: 5
Izaak Gutierres
The girl there it's so kind
Lamont R Bundy
I went there a few days ago. It's a little tricky to fund when you're using GPS. But overall the food was good.
I’ve been eating here for 3 years. They screwed up my order today so I went to get it fixed. It turned into a battle just to get $7 back from a mistake they made. Absolutely horrific customer service. Last time I give this place a dime.
Atmosphere: 1
Food: 1
Service: 1
ordered thru doordash, cant get ahold of this subway by call and the voicemail box is full apparently. I ordered two subs, a drink and two cookies, only got the subs, cant even get a refund because they wont pick up. its terrible, the sandwiches were barely filled or cut
Atmosphere: 1
Food: 1
Service: 1
Choosing subway every time. Not the perfect one. but good enough for me to come back here and recommend 🥪🥪🥪🥪
Atmosphere: 4
Food: 4
Service: 4
I recently visited the Subway on Clay Street in Oakland, California, and I have to say it was a completely disappointing experience. I ordered two footlong sandwiches—one Chicken Bacon Ranch and one Roast Beef. Unfortunately, both were poorly made and lacked key ingredients. The Chicken Bacon Ranch had neither ranch nor cheese, which completely ruined the sandwich. The Roast Beef was even worse—there was no oil or vinegar, and instead, they added some sweet onion sauce, which I cannot stand. On top of that, both sandwiches were toasted, despite me only asking for one to be toasted. I’m extremely frustrated and will likely never eat at this Subway again.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service and experience very poor customer care and arguing over small things!
Atmosphere: 1
Service: 1
Recommended dishes: Subway Club
Great location, its clean, with friendly workers. Nicest subway I know of anywhere.
Atmosphere: 5
Food: 5
Service: 5
I do enjoy subway sandwiches
Atmosphere: 5
Food: 5
Service: 5
Was good. I ordered Tuna with extra meat
Parking: What parking? There isn't any
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx
Put my hand out of the change. Cashier puts it on the table. This is the type of store that just wants to keep your change for their "tip"
Great place for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Someone unknowingly placed 2 orders today, 7/22/2024 at 6:40 pm and 6:50pm that were UNAUTHORIZED. Stole $20+ from me. I don’t even live in CA, I am from NY. Called the store multiple times no answer and mailbox full. Will be reporting to proper authorities.
Atmosphere: 1
Food: 1
Service: 1
Downtown Oakland and the best chain I've experienced in the whole world. I'm from the East Coast btw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Chocolate Chip Cookie, Subway Club
The people working there were really nice and kind,My food was made really quickly and tasted exactly how I imagined it to be,The place overall doesn’t seem usually busy,It’s quiet and nice. Definitely will be going back
Atmosphere: 5
Food: 5
Service: 5
The girl there it's so kind
I went there a few days ago. It's a little tricky to fund when you're using GPS. But overall the food was good.
Atmosphere: 5
Food: 5
Service: 5
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