This is the 3rd time I've been overcharged or charged for something I didn't order. I was charged extra for sauce after she said they came with the food and charged for a drink when she said IT CAME WITH THE FOOD. All that for my food to be ice cold and mushy. NEVER AGAIN. The food is unseasoned, cold, and expensive for no reason. IM PISSED
Atmosphere: 1
Food: 1
Service: 1
Antonio Filippini
I came here at 1AM for a burger drink and crispy chicken wrap. The drink was good but the crispy wrap was kind of stale. The burger had to have been spoiled or made in dirty oil or griddle because it smelled like fish so bad.
I will not be coming back.
Atmosphere: 4
Food: 1
Service: 5
Chelsea
I ordered a blizzard and it straight tastes like onion. Not sure if the machine is dirty or what, but this is gross and not edible.
Atmosphere: 5
Food: 1
Service: 5
Tea Cullen
That fine papa you got in the back. Jeffrey knows how to treat a woman.
Atmosphere: 5
Food: 5
Service: 5
mike akin
Excellent customer service from the employees. Also the manager Sergio went above and beyond to fix my problem with my purchase. Thank you guys.
Service: 5
Jocelyn Y. Osorio Garcia
I have stopped by on multiple occasions, the food is good, staff is friendly.
Atmosphere: 5
Food: 4
Service: 4
JAMES MAJORS
App consistently crashes, staff isn't very helpful. The convenience is negated by the app never working
Atmosphere: 1
Food: 3
Service: 2
Monica Korneman
Spent $46 on 3 meals drove home 20mins away in rush hour traffic. My order was completely wrong (about $20 meal) called to ask for refund was told I have to drive back with wrong meal to get a refund.
I deliver for this sonic. Tonight I had an order and was told they already gave the order to another driver. Oh really? Guess what happened. I contacted Uber and let them know. Uber forces me to cancel the order and now my cancellation rate goes up. An hour later I get a notification saying I Am being blamed for picking up an order but “ did not mark them as picked up in the Uber app • did not start the trips, or • did not complete the delivery.
So now my job and account is being put in jeopardy. Why? Because these employees are handing orders out to god only knows who without confirming the driver pressed complete/confirm pickup. So the order gets sent to driver after driver after driver. Never actually getting to the customer at all because this Sonic won’t do their job and make sure the order was confirmed/completed pickup. Handing the order isn’t confirmation. You must ask the driver to show proof they completed the pickup. That’s the only way to make sure the food doesn’t get stolen!!! Otherwise your customer never gets their food and you jeopardize honest drivers like me and I risk losing my job because you guys won’t do your job to make sure orders are given out correctly. I’m sick of this. I’m so sick of this. I keep getting sent to this sonic and other restaurants and they won’t make the order because they claim they already gave it to someone. Whose fault is that? Why didn’t you verify who you handed the order to and whether they confirmed pickup. I drive all the way to this sonic only to be told they won’t make/give you the order because some teenager already gave the order without checking who they gave it to or why it was never confirmed picked up. Does the owner care? No. Do the employees care? No. Because all they care about is not taking any accountability and forcing all of it on honest drivers like me who are just trying to pick up an order they never should’ve given out to someone without first confirming the driver press confirmed pickup or completed pickup. The reason drivers keep getting sent to pickup the same order is because sonic management and the employees are handing out orders without verifying ANYTHING. Store owner, if you are listening, let’s talk. Because you guys aren’t operating your deliveries right and you’re screwing your drivers over by not having basic protocols to ensure the customer gets what they paid for. I get blamed because it looks like I canceled the order but I have NO OPTIONS because Sonic won’t give me the order they failed to properly send out by verifying it was picked up. They take zero accountability for their mistakes. They have zero protocols and not a care in the world whether the customer gets their food or not. Or whether a drivers job is at risk because of their negligence. Store owner, this needs to be addressed. Send me contact info so I can correspond with you.
Mr River
The milkshakes taste bad. It wasn't expired just bad taste. This was in 2015.
Atmosphere: 2
Food: 1
Service: 3
Rogelio Manzano
Always good food
Atmosphere: 5
Food: 5
Service: 5
Dottie Palmer
Great hot dogs and tater tots.
Atmosphere: 3
Food: 5
Service: 5
anna aguirre
Love the shakes, with so many options to choose from. Great service.
This is the 3rd time I've been overcharged or charged for something I didn't order. I was charged extra for sauce after she said they came with the food and charged for a drink when she said IT CAME WITH THE FOOD. All that for my food to be ice cold and mushy. NEVER AGAIN. The food is unseasoned, cold, and expensive for no reason. IM PISSED
Atmosphere: 1
Food: 1
Service: 1
I came here at 1AM for a burger drink and crispy chicken wrap. The drink was good but the crispy wrap was kind of stale. The burger had to have been spoiled or made in dirty oil or griddle because it smelled like fish so bad.
I will not be coming back.
Atmosphere: 4
Food: 1
Service: 5
I ordered a blizzard and it straight tastes like onion. Not sure if the machine is dirty or what, but this is gross and not edible.
Atmosphere: 5
Food: 1
Service: 5
That fine papa you got in the back. Jeffrey knows how to treat a woman.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service from the employees. Also the manager Sergio went above and beyond to fix my problem with my purchase. Thank you guys.
Service: 5
I have stopped by on multiple occasions, the food is good, staff is friendly.
Atmosphere: 5
Food: 4
Service: 4
App consistently crashes, staff isn't very helpful. The convenience is negated by the app never working
Atmosphere: 1
Food: 3
Service: 2
Spent $46 on 3 meals drove home 20mins away in rush hour traffic. My order was completely wrong (about $20 meal) called to ask for refund was told I have to drive back with wrong meal to get a refund.
Atmosphere: 3
Food: 2
Service: 1
One of the best places in south Bay 👌
Atmosphere: 5
Food: 5
Service: 5
Awesome!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I deliver for this sonic. Tonight I had an order and was told they already gave the order to another driver. Oh really? Guess what happened. I contacted Uber and let them know. Uber forces me to cancel the order and now my cancellation rate goes up. An hour later I get a notification saying I Am being blamed for picking up an order but
“ did not mark them as picked up in the Uber app
• did not start the trips, or
• did not complete the delivery.
So now my job and account is being put in jeopardy. Why? Because these employees are handing orders out to god only knows who without confirming the driver pressed complete/confirm pickup. So the order gets sent to driver after driver after driver. Never actually getting to the customer at all because this Sonic won’t do their job and make sure the order was confirmed/completed pickup. Handing the order isn’t confirmation. You must ask the driver to show proof they completed the pickup. That’s the only way to make sure the food doesn’t get stolen!!! Otherwise your customer never gets their food and you jeopardize honest drivers like me and I risk losing my job because you guys won’t do your job to make sure orders are given out correctly. I’m sick of this. I’m so sick of this. I keep getting sent to this sonic and other restaurants and they won’t make the order because they claim they already gave it to someone. Whose fault is that? Why didn’t you verify who you handed the order to and whether they confirmed pickup. I drive all the way to this sonic only to be told they won’t make/give you the order because some teenager already gave the order without checking who they gave it to or why it was never confirmed picked up. Does the owner care? No. Do the employees care? No. Because all they care about is not taking any accountability and forcing all of it on honest drivers like me who are just trying to pick up an order they never should’ve given out to someone without first confirming the driver press confirmed pickup or completed pickup. The reason drivers keep getting sent to pickup the same order is because sonic management and the employees are handing out orders without verifying ANYTHING. Store owner, if you are listening, let’s talk. Because you guys aren’t operating your deliveries right and you’re screwing your drivers over by not having basic protocols to ensure the customer gets what they paid for. I get blamed because it looks like I canceled the order but I have NO OPTIONS because Sonic won’t give me the order they failed to properly send out by verifying it was picked up. They take zero accountability for their mistakes. They have zero protocols and not a care in the world whether the customer gets their food or not. Or whether a drivers job is at risk because of their negligence. Store owner, this needs to be addressed. Send me contact info so I can correspond with you.
The milkshakes taste bad. It wasn't expired just bad taste. This was in 2015.
Atmosphere: 2
Food: 1
Service: 3
Always good food
Atmosphere: 5
Food: 5
Service: 5
Great hot dogs and tater tots.
Atmosphere: 3
Food: 5
Service: 5
Love the shakes, with so many options to choose from. Great service.
Food: 5
Service: 4
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