Starbucks
Grove Plaza, 2230 E Plaza Blvd, National City
(619) 472-5318
Recent Reviews
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Always a great stop! Starbucks delivers consistent quality, friendly service, and quick turnaround—even when they’re busy. Drinks are made just right, and the atmosphere is always welcoming. A reliable go-to!
Atmosphere: 5
Food: 5
Service: 5
Location was clean and the staff were friendly. There was also plenty of free parking.
Atmosphere: 5
Food: 4
Service: 5
The manager completely failed to update their inventory, then wasted my time. Remarkable display of terrible customer service.
Service: 1
It's a starbucks
Atmosphere: 3
Food: 3
Service: 3
I always get great device at this location. The only downside to this location is the druggies and the street people that seem to hang out and the druggies don't hide the fact that they are using.
I ordered the green tea latte and the milk was sour. Didn’t bother going back because it took forever to get my drink, and I was already home.
Atmosphere: 3
Food: 1
Service: 3
I ordered 2 Strawberry Refreshers, on September 5 at approximately 5:40 pm and the blonde girl does not know how to prepare the drinks or bad customer service. He only added 2 slices of strawberry. Look at the cameras so you can see what I'm telling you.
Service: 1
the only reason they aren't receiving 5 start over all is that the floor is dirty
Atmosphere: 5
Food: 5
Service: 5
Took someone here, as I waited in the car.
Pretty noisy inside.. Music volume was louder than other locations. Drink was good but they never called out the sandwich that I purchased..
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Where's the seating Where's the seating lol Great service
Atmosphere: 5
Food: 4
Service: 4
The truth is, everything is perfect. Thank you so much.
Parking: The parking is very accessible, obviously when Starbucks is super full by drive tru or by the entrance, it is a bit complicated for the parking, but it is also understandable
Wheelchair accessibility: Very good, for people who use wheelchairs or mothers who ride in strollers with their babies so they can go to Starbucks to buy their favorite drink or food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Grilled Cheese and Grande Iced Blonde 5 Shot
So I went there this afternoon around 6ish PM. I placed and order on my app but forgot to add the summer drink. I told the person on the drive through that I had placed an order through the app but i made a mistake. A lady came to the speaker and asked me to pull up to the first window. I asked the guy at the window if I could add and pay for the summer drinks. A black female came to the window and said I could but I would have to go inside.. not sure why and why can’t I just pay right then and there. But she had a little bit of attitude. And there were no cars behind me before pulling up to the window.
Anyways, I went inside and and she saw me walked in, she said that the other lady, (a white female) will help Me at the register. So I placed the order for the Summer drink And I told her that I would like light ice please.
Two seconds later the black female from the drive through was handing me all my four drinks including a summer drink. I guess she had made one already before I could go inside and place the order. So I asked her if she could make it light ice because it was heavy on ice and she said “oh it’s light ice”, and I asked her if she was sure.. she said with a biggest fat Lie “YES” and try to insist it was, so I asked if she could double check.. and then just before she can say anything, the other rep handed me a summer drink with light ice..
The thing is, I like this place.. I been coming here for years.. sometime it only takes one time and one person to mess things up. If you’re having a bad day then deal with it somewhere else. Don't take it on the customer. And for Managers, if you have an employee that’s having a bad day, ask them if they want to go home instead or place them somewhere away from customer. What if I was having a Bad day just like her? Then the whole thing would have been a bad day for everyone there..
I'd still come To this place but maybe not as much and will try to avoid that lady. She lacks customer service and honesty..
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Caffe Mocha Venti
Very tasty coffee here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caffe Mocha Venti
You need to pay attention to the modifications or stop offering them.
Atmosphere: 1
Food: 2
Service: 1
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