Waitress was pretty good beside she seemed to be on something considering she tried to take our order twice. We ordered an appetizer and specifically asked if she could make sure it doesn't come out with our food. She said we are really busy so it will come out way before your entree. Came 1 min before ( really).
We decided we were going to share a meal so we ordered a 16 oz prime rib with mushrooms and onions, mashed potatoes with butter and green beans .
First when we received our food we asked for an extra plate and creamy horseradish. We never got the extra plate and used our plate from out appetizer. Prime rib was delicious but the mushrooms and onions were cold and almost all mushrooms barely an onion . The potatoes were hot but no butter and the green beans were mixed with random corn and supposed to be bacon but some of it looked like some type of mystery meat.
We ate the prime rib but the green beans grossed us out and the potatoes were just blah.
When the waitress asked if we were ready for our check she also asked if we needed a box. We both said no at the same time. The waitress looked at the food left and should have been a dead give away that something was wrong but she just brought us our check. I've been to the El Cajon roadhouse many times and never have had any of these issues.
Not to mention it's always loud in texes road house because of the atmosphere but the music was so loud I couldn't hear my company or my waitress. If you can't hear over the music ( it's too freaking loud). 70.00 dollars for 16 oz prime rib dinner, two sodas and a onion appetizer. We were in and out in under an hour and I feel like I just gave them my money. Unacceptable and will never be back. Get it together.
Reyna Sandoval
I love Texas Roadhouse! The rolls we got were steamy and fresh! The best cinnamon butter and rolls! I got the garlic shrimp and the shrimp was cooked to perfection! It also had so much flavor. I came with my family and we all enjoyed our food! We also got the appetizer combo with rattlesnake bites, loaded potato skins and fried pickles and they were all super delicious. I think Texas Roadhouse has the best fried pickles hands down!
Atmosphere: 5
Food: 5
Service: 5
Alex Verdugo
Prime rib great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ribeye Steak and Loaded Baked Potato
Carson Mason
Excellent food and service. Decent value for the money.
Atmosphere: 5
Food: 5
Service: 5
mark barrett
Came in for veterans Day and for our first time at Texas road house. Our waitress was Abigail. She was so amazing it made me want to write this review. My daughter accidentally spilled over her water and Abigail came back with a coloring book for her. All the food she recommended to us was excellent. We will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Haydee Quero
The music was so loud that we had to yell across the table just to try to have a conversation.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Cactus Onion Blossom, Baked Hot Fresh Rolls, Side of Corn
DAKILL gaming
Food was disappointing, steak, ribs and onion rings all below par. Service was good and atmosphere... Depends on your taste extremely crowded and extremely loud, sports on tvs not placed very well
Atmosphere: 4
Food: 3
Service: 5
Nina Juarez
Everything was good , but I used my card to pay and 1 hour later my card was used online fraudulent.????use cash to pay !!!!!
Karla Silva
Waiting list 40 min, 20 min to order 50 min Waiting for your food.. TERRIBLE. The music was too high. It was my first and the last time here.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Chicken Caesar Salad
Fernando Lopez
This location at National City is a mess When the server was taking our order, I noticed something weird while he was taking it like if he was in a rush. Not only the food took a while to arrive but they brought us things we actually didn't order. The biggest mistake they made, I ordered Country Fried Chicken and they actually bought me sirloin fried steak, I actually noticed half way of eating told the server which by the way it was a different server the first one went home, no wonder I felt being rushed when taking our order, so I asked the second server excuse me would you mind telling me what is what I ordered?, she looked and said you ordered a Country Fried Chicken, I replied and what is this? She answered that's a country fried steak. She offered would you like your country fried chicken to go? And I replied no I wanted to eat it over here. No apologies or anything and to top it off they charged me for the mistake. We were a party of 4 half of the food arrived and the other half like 10 to 15 minutes later. The first half got kind of cold part was because air Co was extremely Cold. Our Guests were first timers and I don't think they will ever come back to this location. My Son and I will continue to go to our location in El Cajon. Never ever again to national City.
Waitress was pretty good beside she seemed to be on something considering she tried to take our order twice. We ordered an appetizer and specifically asked if she could make sure it doesn't come out with our food. She said we are really busy so it will come out way before your entree. Came 1 min before ( really). We decided we were going to share a meal so we ordered a 16 oz prime rib with mushrooms and onions, mashed potatoes with butter and green beans . First when we received our food we asked for an extra plate and creamy horseradish. We never got the extra plate and used our plate from out appetizer. Prime rib was delicious but the mushrooms and onions were cold and almost all mushrooms barely an onion . The potatoes were hot but no butter and the green beans were mixed with random corn and supposed to be bacon but some of it looked like some type of mystery meat. We ate the prime rib but the green beans grossed us out and the potatoes were just blah. When the waitress asked if we were ready for our check she also asked if we needed a box. We both said no at the same time. The waitress looked at the food left and should have been a dead give away that something was wrong but she just brought us our check. I've been to the El Cajon roadhouse many times and never have had any of these issues. Not to mention it's always loud in texes road house because of the atmosphere but the music was so loud I couldn't hear my company or my waitress. If you can't hear over the music ( it's too freaking loud). 70.00 dollars for 16 oz prime rib dinner, two sodas and a onion appetizer. We were in and out in under an hour and I feel like I just gave them my money. Unacceptable and will never be back. Get it together.
I love Texas Roadhouse! The rolls we got were steamy and fresh! The best cinnamon butter and rolls! I got the garlic shrimp and the shrimp was cooked to perfection! It also had so much flavor. I came with my family and we all enjoyed our food! We also got the appetizer combo with rattlesnake bites, loaded potato skins and fried pickles and they were all super delicious. I think Texas Roadhouse has the best fried pickles hands down!
Atmosphere: 5
Food: 5
Service: 5
Prime rib great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ribeye Steak and Loaded Baked Potato
Excellent food and service. Decent value for the money.
Atmosphere: 5
Food: 5
Service: 5
Came in for veterans Day and for our first time at Texas road house. Our waitress was Abigail. She was so amazing it made me want to write this review. My daughter accidentally spilled over her water and Abigail came back with a coloring book for her. All the food she recommended to us was excellent. We will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
The music was so loud that we had to yell across the table just to try to have a conversation.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Cactus Onion Blossom, Baked Hot Fresh Rolls, Side of Corn
Food was disappointing, steak, ribs and onion rings all below par. Service was good and atmosphere... Depends on your taste extremely crowded and extremely loud, sports on tvs not placed very well
Atmosphere: 4
Food: 3
Service: 5
Everything was good , but I used my card to pay and 1 hour later my card was used online fraudulent.????use cash to pay !!!!!
Waiting list 40 min, 20 min to order 50 min Waiting for your food.. TERRIBLE. The music was too high. It was my first and the last time here.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Chicken Caesar Salad
This location at National City is a mess
When the server was taking our order, I noticed something weird while he was taking it like if he was in a rush. Not only the food took a while to arrive but they brought us things we actually didn't order. The biggest mistake they made, I ordered Country Fried Chicken and they actually bought me sirloin fried steak, I actually noticed half way of eating told the server which by the way it was a different server the first one went home, no wonder I felt being rushed when taking our order, so I asked the second server excuse me would you mind telling me what is what I ordered?, she looked and said you ordered a Country Fried Chicken, I replied and what is this? She answered that's a country fried steak.
She offered would you like your country fried chicken to go? And I replied no I wanted to eat it over here.
No apologies or anything and to top it off they charged me for the mistake.
We were a party of 4 half of the food arrived and the other half like 10 to 15 minutes later. The first half got kind of cold part was because air Co was extremely Cold.
Our Guests were first timers and I don't think they will ever come back to this location.
My Son and I will continue to go to our location in El Cajon. Never ever again to national City.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious steak and everyone food looked delicious. My dad took us out for dinner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Chicken Caesar Salad
I love bringing a friend he loves country music. Food and service is amazing.
Kid-friendliness: do a special song for people's birthdays and for children for their birthdays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Hamburger with Bacon and Baked Potato, Tater Skins Cheese Fries Loaded Baked Potato and Cheeseburger
Food was very good buns the best Francisco and Joseph gave us great customer service will definitely coming back Thank you
Atmosphere: 4
Food: 5
Service: 5
The food was good and the service was decent.
Food good, prices reasonable, however a bit loud. Service was good. Will return to just do good pickup next time.
Parking: All booths, no individual tables
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Baked Potato, Two 8oz Filet Mignon and a Baked Potato, 16 Oz Ribeye Steak & Sweet Potato, Tater Skins Cheese Fries Loaded Baked Potato and Cheeseburger
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