I’m giving a low rating because of how rude one of the employees was when I was placing my order. I made a simple mistake, and instead of politely explaining or helping me correct it, he responded with a very rude and unprofessional attitude. It was completely unnecessary and left a bad impression. Because of this experience, I won’t be returning. I also suggest they give their employees proper training on how to treat customers with kindness and professionalism.
In my opinion the Bing su wasn’t layered very well which made it just okay.
Daniel li
Their shaved ice come in a great variety of flavors and taste really delicious—highly recommended!
MommyofTwo
First time trying this place “snowbowl” or “mandro teahouse” Walked in, there were two people standing at the counter, neither greeted me nor looked my way. I decided to order at their kiosk paid 15 for a smoothie and a snack. After Standing inside for 20 minutes and still no acknowledgment from the worker, my order was called out, he said thank you and put it on the counter. Smoothie 2/10 it’s just fruit and ice blended. Chicken 2/10 it’s boiled chicken wings seasoning
Manik Kumar
I’ve been to Mandro Tea House multiple times and tried their Korean shaved ice desserts (bingsu) on different visits. Over time, I’ve had the strawberry, original red bean, matcha red bean, chocolate, and mango flavors, and every one of them has been really good.
The shaved ice is very fine and fluffy, not icy, and it melts smoothly in your mouth. The strawberry and mango flavors are fresh and refreshing, the matcha red bean has a nice balance without being too sweet, and the original red bean feels classic and comforting. The chocolate version is rich but still light enough to enjoy.
I also like that the condensed milk is served on the side, so you can control the sweetness. Each portion is generous and easy to share, but also manageable if you’re having it as a dessert.
I had never tried Korean shaved ice before coming here, and Mandro Tea House ended up being a great introduction. It’s a solid spot if you want something different from typical desserts and prefer something light and refreshing.
David Kao
Friendly staff, best matcha red bean smoothie I could find around the area.
Vajradut
Staff is rude maybe overworked.
Abrar Mohammed
Best Mango Sago ♥️
Wednesday Lomu
I order the mango sago here a lot through Doordash and have not actually went in person. My drink though is always consistent and tastes great, no matter the season. Thank you!!
Vantur
First time had this shaved ice Mango with red bean desert. Loved it! Thanks!
K.S.
Waited over 20 minutes for a strawberry bingsu and they weren’t even packed. In the end, they forgot our order and served others before us. Crappy service. Wish the place in Milpitas stayed open over this place. I don’t recommend.
Snow Bowl was the perfect find for a late-night dessert craving on a warm holiday evening! The place was lively and full of people, which is always a good sign. It’s so great to have a local spot that gets the important details right, especially when it comes to their shaved ice. We ordered the Strawberry Bingsu and a Mango Sago to-go, and the bingsu was absolutely delicious—the ice was so fine and flavorful, and the boba was some of the best I've had. I was most impressed by how well they packaged it. It was still perfectly frozen and intact after a 10-minute drive home, which is amazing! While I do wish our Mango Sago had some real mango pieces in it, and the store was a bit warm, the quality of the bingsu more than made up for it. We had a small system glitch with our payment, but the staff was helpful about it. I'll happily return whenever I need a shaved ice fix!
Junaid Hussain
Mango bingsu is great. FYI this store name has changed to Snow Bowl, but the management is the same.
I’m giving a low rating because of how rude one of the employees was when I was placing my order. I made a simple mistake, and instead of politely explaining or helping me correct it, he responded with a very rude and unprofessional attitude. It was completely unnecessary and left a bad impression. Because of this experience, I won’t be returning. I also suggest they give their employees proper training on how to treat customers with kindness and professionalism.
In my opinion the Bing su wasn’t layered very well which made it just okay.
Their shaved ice come in a great variety of flavors and taste really delicious—highly recommended!
First time trying this place “snowbowl” or “mandro teahouse” Walked in, there were two people standing at the counter, neither greeted me nor looked my way. I decided to order at their kiosk paid 15 for a smoothie and a snack. After Standing inside for 20 minutes and still no acknowledgment from the worker, my order was called out, he said thank you and put it on the counter. Smoothie 2/10 it’s just fruit and ice blended. Chicken 2/10 it’s boiled chicken wings seasoning
I’ve been to Mandro Tea House multiple times and tried their Korean shaved ice desserts (bingsu) on different visits. Over time, I’ve had the strawberry, original red bean, matcha red bean, chocolate, and mango flavors, and every one of them has been really good.
The shaved ice is very fine and fluffy, not icy, and it melts smoothly in your mouth. The strawberry and mango flavors are fresh and refreshing, the matcha red bean has a nice balance without being too sweet, and the original red bean feels classic and comforting. The chocolate version is rich but still light enough to enjoy.
I also like that the condensed milk is served on the side, so you can control the sweetness. Each portion is generous and easy to share, but also manageable if you’re having it as a dessert.
I had never tried Korean shaved ice before coming here, and Mandro Tea House ended up being a great introduction. It’s a solid spot if you want something different from typical desserts and prefer something light and refreshing.
Friendly staff, best matcha red bean smoothie I could find around the area.
Staff is rude maybe overworked.
Best Mango Sago ♥️
I order the mango sago here a lot through Doordash and have not actually went in person. My drink though is always consistent and tastes great, no matter the season. Thank you!!
First time had this shaved ice Mango with red bean desert. Loved it! Thanks!
Waited over 20 minutes for a strawberry bingsu and they weren’t even packed. In the end, they forgot our order and served others before us. Crappy service. Wish the place in Milpitas stayed open over this place. I don’t recommend.
Restaurantji Recommends
Love the Mango Sago here!
A Perfect Late-Night Treat for a Warm Evening!
Snow Bowl was the perfect find for a late-night dessert craving on a warm holiday evening! The place was lively and full of people, which is always a good sign. It’s so great to have a local spot that gets the important details right, especially when it comes to their shaved ice.
We ordered the Strawberry Bingsu and a Mango Sago to-go, and the bingsu was absolutely delicious—the ice was so fine and flavorful, and the boba was some of the best I've had. I was most impressed by how well they packaged it. It was still perfectly frozen and intact after a 10-minute drive home, which is amazing!
While I do wish our Mango Sago had some real mango pieces in it, and the store was a bit warm, the quality of the bingsu more than made up for it. We had a small system glitch with our payment, but the staff was helpful about it. I'll happily return whenever I need a shaved ice fix!
Mango bingsu is great. FYI this store name has changed to Snow Bowl, but the management is the same.
be prepared to wait 30+ minutes for your drink
Loooove their Avacado smoothie 😋
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