Simply Thai Restaurant
6295 Jarvis Ave, Newark
(510) 793-1698
Recent Reviews
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The food is good, but SO overpriced. They have been continuously raising their prices for a while and i’m not having it. Will change my review when they start charging fair prices.
Ordered vegetable noodle option for healthy option but minuscule amount of veggie : like 95% noodle perhaps 5% veggie. Only upside is food tasted ok. There is no refill offered. I tipped decently despite bad exeroence though.
Service is quite disappointing and we'll never come back to this place. Both waiter and waitress are not patient and quite pushy. It's difficult to add a bow of rice because thy never walk over and check, and looks busy even there are only 2-3 groups in the restaurant. When we want to have boxes to go, the waiter gave us a paper box for the soup.
I don't feel is welcomed by this restaurant and staff over there just want to push to order, eat and pay. And don't make trouble for them.
Delicious food, friendly staff. Highly recommend
Thai Ice Tea was authentic and delicious, then the Pad See Ew, Tamarind Wings, and Pla Duk Pad Phed arrived! They were all wonderful, will definitely come again!
Best vegetarian Thai fried rice
Food was okay, service was NOT. They didn't greet when I approached the counter. The cook from the back came out and acted with disdain as if they don't serve black people. The manager who took my order acting like I'm from a different planet. Customers weren't friendly - weird energy as well. I was polite as always but I never will recommend. Never will give them my money again and will encourage others I know not to patronize. The Korean restaurant next door was over the top polite and I should have eaten there instead. Noted for next time.
Loved the vegetarian options and there are a good number of them. The spicy veggie fried rice and chuchee tofu curry were both amazing. They were very flavorful and had good amounts of tofu and veggies (and babycorn). Medium spice was good for me. I also tried the crispy corn, it tasted good but wasn't very crispy probably because of takeout.
Food: 5
Love the food here. The yellow curry is awesome, and love the ginger chicken (gai pad khing). Service is quick and friendly. Easy parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pad Thai, Green Curry, Yellow Curry Vegetarian
The food was to our liking and we started going here a couple times. The last 2 times we repented we shouldn’t have gone there.
First time we had a piece of plastic in the soup & when we complained all we got was an apology.
This time (today, 10/4/2024, 8 pm), the person that served our table was totally rude from the beginning we ordered our food. He seemed annoyed and was behaving very very rude to us. He was not ready to listen to our preferences for avoiding fish and oysters sauces and egg in the food. He then swapped our order and got something that we didn’t order . We were offered an apology by the owner but didn’t swap the food for the order that we made. Then there were no napkins and spoons offered and when asked was mocked by the service person. I then complained to the owner cum manager cum cook and all offered again was an apology. And gave us a cold drink as an apology that we promptly denied to take.
We left the food as is and paid the money and came back. I said you lost a customer today and he said “thank you” .
So please Beware when you go here .
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Nice ambiance, Tasty food with balanced flavors. They are short-staffed and a bit slow initially in taking our order, but the quick food service made up for it. Definitely worth a visit!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Fried Rice
OWNER INTENTIONALLY UNDERSTAFFS!!
I’ve been coming to this place on and off for five years, and unfortunately, the service has consistently been terrible. The staff are often extremely rude and slow, which makes every visit an unpleasant experience. I spoke to a server during my most recent visit, and he seemed completely exhausted. It’s no surprise, given how the owner appears to treat both customers and staff.
The owner’s behavior seems to be at the root of the problem. It’s clear that nothing has improved over the years, and it’s deeply concerning that employees are being mistreated. Something needs to change. It might be time to protest and ensure the owner is held accountable for how poorly they manage both their staff and customers. Until things improve, I can’t recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
I had a very bad experience with my recent online order with Simply Thai. After I came home, found one of the items is missing, and I tried to call the restaurant but they picked up and put me on hold for about 10 minutes without even say anything. Trying after multiple times, they didn't even care to realize their mistake, and ask me to drive all the way back to pick up the missing item which I didn't want to do. There is no way on their website to get a refund as well. Worst ever customer service!!!!
Service: 1
Gosh! Just because this place has been here for a while doesn’t mean this is good. We went for business lunch , the service was rude , the food - they couldn’t make simple roll, we ordered their roasted duck , beef and egg plant - all of them was way below normal Thai place. If you have a choice then pls go to another Thai place.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Panang Curry, Fried Banana with Ice Cream, Pad Kee Mow
Server was extremely rude, but food is good.
Atmosphere: 1
Food: 3
Service: 1
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