Worst Starbucks of my life. Took 45 MINS to give my latte on Saturday morning. Absolutely a nightmare. I had already paid so there was no going back. I waited for 15 mins, then went to CVS, shopped, came back, and my order was still on received. I really wish Newark had better local coffee roasters.
mari a
Marisol is one of the best baristas ever at this location. i come all the time because of her! She is so kind and sweet.
Atmosphere: 5
Food: 5
Service: 5
subam saini
gingerbread tea worst
Atmosphere: 4
Food: 1
Service: 1
Mike Lee
One of the baristas tried charging me $15 for a drink that’s already been paid for in the mobile order. While I was trying to pick it up. Very unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Wing Catto
The services and drinks that you receive really depends on which baristas are on shift. Some of the baristas here are nice and helpful; while some are unfriendly and give you an attitude while they are the one that messed up your order.
The latest visit is on the bad side.
One of the drinks in the order we placed through the app is actually unavailable in the store, while the customized Frappuccino that should have coconut milk in it taste odd and surely does not has extra strawberry puree. When we address it to the barista he said they are out of coconut milk and so most likely it is oak milk or something else that they put in the drink... what!?
We waiting about 10~15 minutes in the store for them to make the replacement of the Lavender Cream drink that isn't available. And for the wrong Frappuccino? Nope, he just said "I told you we don't have coconut milk" when we address it again.
Both of their inside and outside trash bins are full with more trash sliding off to the ground, tables are sticky with spilled coffee/creamer/food crumbs... and that barista is spacing off?
May be he is assigned for cashier only, so he just stand there when we see the other barista lady running crazy preparing all the incoming orders. The two stars that we still giving is for that poor girl who made the replacement drink and apologized for the long waiting time while her colleague did nothing to help her.
Atmosphere: 1
Food: 2
Service: 2
Numberblock31
I hate this Starbucks because it has too many people which makes me feel uncomfortable
Atmosphere: 1
Food: 3
Service: 3
Cathy Wilson
I was there with my 85 year parents that didn't understand the terminology and the team there were very kind.
Atmosphere: 5
Food: 5
Service: 5
lissa Az
I’ve unfortunately had the same encounter over and over with a specific afternoon worker. she has curly hair and a bow tattoo / other tattoos on her arm, maybe piercings. She ALWAYS has an attitude, every time I see her I instantly know it’s going to be an uncomfortable interaction. If you ask her for something she won’t even say “ sure”, she doesn’t respond at all. she gives a nasty look and doesn’t even respond to me saying “ thank you so much, have a good day”. “ how are you “ she, she looks at you like she wants you to stop talking. I didn’t want to blast her but this is like the same experience every single time from her. and it’s uncomfortable to be ignored and not be responded to or talked to when im trying to sort out an order . this location needs to seriously reevaluate their team members. I don’t need to be buttered up but I don’t want to be ignored and not even be given simple manners every time I come in as a regular.
Atmosphere: 1
Food: 1
Service: 1
Karolina Zborowski
This location has improved significantly.
In the past, I often pre-ordered online only to arrive and find out my items were out of stock. Sometimes, the staff seemed annoyed when I asked about my order, as if I should have known, but I had no way of knowing since I was able to place it.
I stopped coming for a while, but after returning these past few days, I’m impressed. The staff is incredibly friendly, they work well together, and my orders have been hassle-free. I actually enjoy visiting this location now.
The store is good considering it seems to be renovated recently. The service is polite and quick. Keep it up!
Kid-friendliness: Always kind to children.
Atmosphere: 5
Food: 5
Service: 5
Gabe De Anda
To the person who drew on my cup.. Thank you :) the only cup ive ever left riding shotgun all day
Atmosphere: 5
Food: 5
Service: 5
Byron Gadsden
As long as I’ve did pest control service for this company it’s never been an issue to get some damn water!! If policy is changed, change it at all the locations.
Worst Starbucks of my life. Took 45 MINS to give my latte on Saturday morning. Absolutely a nightmare. I had already paid so there was no going back. I waited for 15 mins, then went to CVS, shopped, came back, and my order was still on received. I really wish Newark had better local coffee roasters.
Marisol is one of the best baristas ever at this location. i come all the time because of her! She is so kind and sweet.
Atmosphere: 5
Food: 5
Service: 5
gingerbread tea worst
Atmosphere: 4
Food: 1
Service: 1
One of the baristas tried charging me $15 for a drink that’s already been paid for in the mobile order. While I was trying to pick it up. Very unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
The services and drinks that you receive really depends on which baristas are on shift. Some of the baristas here are nice and helpful; while some are unfriendly and give you an attitude while they are the one that messed up your order.
The latest visit is on the bad side.
One of the drinks in the order we placed through the app is actually unavailable in the store, while the customized Frappuccino that should have coconut milk in it taste odd and surely does not has extra strawberry puree. When we address it to the barista he said they are out of coconut milk and so most likely it is oak milk or something else that they put in the drink... what!?
We waiting about 10~15 minutes in the store for them to make the replacement of the Lavender Cream drink that isn't available. And for the wrong Frappuccino? Nope, he just said "I told you we don't have coconut milk" when we address it again.
Both of their inside and outside trash bins are full with more trash sliding off to the ground, tables are sticky with spilled coffee/creamer/food crumbs... and that barista is spacing off?
May be he is assigned for cashier only, so he just stand there when we see the other barista lady running crazy preparing all the incoming orders. The two stars that we still giving is for that poor girl who made the replacement drink and apologized for the long waiting time while her colleague did nothing to help her.
Atmosphere: 1
Food: 2
Service: 2
I hate this Starbucks because it has too many people which makes me feel uncomfortable
Atmosphere: 1
Food: 3
Service: 3
I was there with my 85 year parents that didn't understand the terminology and the team there were very kind.
Atmosphere: 5
Food: 5
Service: 5
I’ve unfortunately had the same encounter over and over with a specific afternoon worker. she has curly hair and a bow tattoo / other tattoos on her arm, maybe piercings. She ALWAYS has an attitude, every time I see her I instantly know it’s going to be an uncomfortable interaction. If you ask her for something she won’t even say “ sure”, she doesn’t respond at all. she gives a nasty look and doesn’t even respond to me saying “ thank you so much, have a good day”. “ how are you “ she, she looks at you like she wants you to stop talking. I didn’t want to blast her but this is like the same experience every single time from her. and it’s uncomfortable to be ignored and not be responded to or talked to when im trying to sort out an order . this location needs to seriously reevaluate their team members. I don’t need to be buttered up but I don’t want to be ignored and not even be given simple manners every time I come in as a regular.
Atmosphere: 1
Food: 1
Service: 1
This location has improved significantly.
In the past, I often pre-ordered online only to arrive and find out my items were out of stock. Sometimes, the staff seemed annoyed when I asked about my order, as if I should have known, but I had no way of knowing since I was able to place it.
I stopped coming for a while, but after returning these past few days, I’m impressed. The staff is incredibly friendly, they work well together, and my orders have been hassle-free. I actually enjoy visiting this location now.
Atmosphere: 5
Food: 4
Service: 5
Yep. Bathroom stop again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The store is good considering it seems to be renovated recently. The service is polite and quick.
Keep it up!
Kid-friendliness: Always kind to children.
Atmosphere: 5
Food: 5
Service: 5
To the person who drew on my cup.. Thank you :) the only cup ive ever left riding shotgun all day
Atmosphere: 5
Food: 5
Service: 5
As long as I’ve did pest control service for this company it’s never been an issue to get some damn water!! If policy is changed, change it at all the locations.
Service: 1
Drink delish.. awesome attitude 👏
Atmosphere: 5
Food: 5
Service: 5
Good Starbucks coffee.
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