Fresh Brothers Pizza Newport Mesa

I don't normally do Google reviews, but the staff member that helped us on Sunday, 9/1, over the Labor Day Weekend was absolutely amazing. She was so kind and helpful and it seemed like she was cooking, cleaning, taking orders and also had such a gracious attitude. I would come back to this location next time we are in town, just based on this amazing customer service.

Atmosphere: 5

Food: 4

Service: 5

I love this location of Fresh Brothers, the service there is fantastic. All the cashiers are wonderful people. And when you buy the food, they aren’t like other places where people trying to let you give more tips. So every time when I order, I would love to give them all the cash that I have or add over 20% tips with my card payments. Also, one time when I was in very low of my blood sugar, their servers gave me 20 ounces of regular coke before I pay for it. Later I paid for it. How awesome they are! I love this place and their people and of course their food also.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

I am both a customer and do food service delivery. Sue (sorry if wrong name...could be Elizabeth--young girl with reddish hair and glasses) is always extremely nice and professional. She knows how to prepare food, help customers, etc.
However, there have been two different times (not with Sue), where I wasn't given a bag (when it was needed for smaller items), had to ask for it, and was treated like I interrupted something (scrolling cell phone, etc). One was this evening--June 18, 2024.
The teenage kid (zits, blond hair, possibly autism spectrum) just plopped my order on the desk and didn't give me a bag for the wings. Worse, he didn't give me the ranch dressing that was requested. When I went back and asked, he said they ran out. I understand that, but wouldn't it have been better to tell me before so I could contact the customer and ask for a replacement?
Then, there is the shorter really heavy set Hispanic woman who is rude every single time. She always acts like she is being interrupted, and NEVER gives bags for the smallest items. There is no way she should be still working there, but I'll leave that up to the managers. If you'd like to talk to me more about this, I'm open. I like Fresh Bros. and I want you guys to succeed.

I just love this pizza. The fact that they have vegan cheese is so awesome and seems hard to find at other pizza spots. It’s always super fresh, always consistent.On top of that, location is easy to find, easy parking and super clean. Liz helped me out today and she was so kind. She had the best attitude and positive vibe about her. Highly recommend this location! ?

Atmosphere: 5

Food: 5

Service: 5

Even when competition is shooting a commercial in front of us...we prefer Fresh Brothers❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Sweet Knots

I had an awful experience at this location. I asked the cashier (Elizabeth) for recommendations and placed an order based on her suggestion. It was a Margherita. However to my surprise, the size and quality of pizza was ridiculous. Margherita was just a cheese pizza with a slice of tomato. None of the pesto,basil or fresh mozzarella. I asked the cashier what it is and they simply refused to accept their mistake. Even the so called manager was just a bus boy out of HS. Handed them the pizza and walked out. Called main brach and their way of fixing problem is handing out coupons. Like I am ever gonna return to Thrash Brothers.

Atmosphere: 1

Food: 1

Service: 1

They’re deep dish pizza specifically is super amazing to me! They add a little bit extra cheese compared to most local pizza places. Dominique at the Front was super helpful and the whole place seems to have a good vibe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Knots, Cheese Pizza

Pizza is amazing!!! I ordered the vegan pizza and it’s one of the best vegan pizzas I’ve had. Definitely my new go to!

Food: 5

Service: 5

Recommended dishes: Vegan Create Your Own-Personal

Pizza is amazing!!! I ordered the vegan pizza and it’s one of the best vegan pizzas I’ve had. Definitely my new go to!

Food: 5

Service: 5

Recommended dishes: Vegan Create Your Own-Personal

Love the food pizza great manager is

Atmosphere: 5

Food: 5

Service: 5

Will not be returning to Flop Brothers—ever. Pizza looked like a multi oval shaped mound of too much, rubbery cheese. A far stretch from the pictures. Tasted like two day old pizza. Total waste of $21.54. My orders have been in a steady decline. Better luck gambling in Vegas than getting a good pizza here.

Keep promises to your customers or communicate with them. Every delivery is somebody’s meal.

Service: 1

Their Da Works pizza is always amazing

Food: 5

Service: 5

The personal sized pizzas are a great size for 1 person so you can get what toppings you prefer for each person in your party. It does take a while here so usually I end up shopping at the Rite Aid next door.

Will not be returning to Flop Brothers—ever. Pizza looked like a multi oval shaped mound of too much, rubbery cheese. A far stretch from the pictures. Tasted like two day old pizza. Total waste of $21.54. My orders have been in a steady decline. Better luck gambling in Vegas than getting a good pizza here.