The environment was quite nice overall, but one staff member, Adele, stood out for all the wrong reasons. Upon my arrival, the noise level was high, which seemed to frustrate her and resulted in an unwelcoming, impatient attitude. This behavior is unacceptable, especially when I was simply trying to place my order. However, I appreciate that her coworkers stepped up to create a more pleasant atmosphere despite her rude demeanor.
I have been a regular customer of this place. I always love the atmosphere, great customer service, and the quality drinks. Particularly, I like their coffee mocha. It is the best mocha I’ve ever had. I also would like to appreciate the staff for being super nice. Last time, I asked for alcohol pads and a sanitizer and they gladly provided that to me. They have a nice indoor and outdoor seating. This is a must go place for coffee lovers.
Atmosphere: 5
Food: 5
Service: 5
Shain and Brady Mercer
This Starbucks takes the longest to give you your order. Will avoid this one
Atmosphere: 5
Food: 3
Service: 1
Jenny Bioche
My visits here are consistently enjoyable. More wiggle room, ample seating inside and outside. Staff are a delight.
Atmosphere: 4
Food: 5
Service: 5
Evie Evans
I love Starbucks and the service was awesome, but they did spell the name wrong. That’s fine though I was still satisfied :)
Atmosphere: 5
Food: 5
Service: 4
Andrew Borgio
Have made my hot drink a cold one 4 times in a row. This time I didn't even have time to deal with it NOT going to this location anymore very little staff.
Atmosphere: 1
Food: 2
Service: 1
Michelle Rivas
The employees were extremely rude. I don’t know if I was just overlooked because I’m Latina, but no one greeted me, and I just stood there for 10 minutes. Until I almost left. i’ve never had such a bad experience at a Starbucks. Never coming here again. Thanks.
Atmosphere: 1
Food: 1
Service: 1
Sandy Lee
When offering promotions. Perhaps you should have more than 1 employee taking orders.
I want to extend my heartfelt thanks to John, the supervisor at this location, for her exceptional service yesterday. As a resident of Newport Beach, I often visit this Starbucks, which is the closest to me, and their service has always been the best I've experienced at any Starbucks. Earlier, I had a rather unpleasant experience at Starbucks and momentarily forgot to request decaf. Even a small amount of caffeine makes my heart pound, so I asked the barista if she could help me exchange my drink. She handled the situation gracefully and efficiently. I believe this level of service is a testament to her outstanding leadership. Her ability to manage her team and ensure customer satisfaction is truly impressive, and as someone who cannot consume caffeine, I am truly grateful for her assistance. I apologize if I am not spelling her name correctly, but thank you so much!
Atmosphere: 5
Food: 5
Service: 5
A G
Another nice location
Atmosphere: 4
Food: 3
Service: 4
H Park
I want to extend my heartfelt thanks to John, the supervisor at this location, for her exceptional service yesterday. As a resident of Newport Beach, I often visit this Starbucks, which is the closest to me, and their service has always been the best I've experienced at any Starbucks. Earlier, I had a rather unpleasant experience at Starbucks and momentarily forgot to request decaf. Even a small amount of caffeine makes my heart pound, so I asked the barista if she could help me exchange my drink. She handled the situation gracefully and efficiently. I believe this level of service is a testament to her outstanding leadership. Her ability to manage her team and ensure customer satisfaction is truly impressive, and as someone who cannot consume caffeine, I am truly grateful for her assistance. I apologize if I am not spelling her name correctly, but thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Sandy
Always on point
Atmosphere: 5
Food: 5
Service: 5
Allen Summers (Tequila Cowboy)
Quick service, plenty of seating both inside and outside, free parking in a large parking lot.
The environment was quite nice overall, but one staff member, Adele, stood out for all the wrong reasons. Upon my arrival, the noise level was high, which seemed to frustrate her and resulted in an unwelcoming, impatient attitude. This behavior is unacceptable, especially when I was simply trying to place my order. However, I appreciate that her coworkers stepped up to create a more pleasant atmosphere despite her rude demeanor.
Atmosphere: 4
Food: 5
Service: 3
great store great manager great vibes
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Bacon Gouda & Egg Sandwich
I have been a regular customer of this place. I always love the atmosphere, great customer service, and the quality drinks. Particularly, I like their coffee mocha. It is the best mocha I’ve ever had. I also would like to appreciate the staff for being super nice. Last time, I asked for alcohol pads and a sanitizer and they gladly provided that to me. They have a nice indoor and outdoor seating. This is a must go place for coffee lovers.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks takes the longest to give you your order. Will avoid this one
Atmosphere: 5
Food: 3
Service: 1
My visits here are consistently enjoyable. More wiggle room, ample seating inside and outside. Staff are a delight.
Atmosphere: 4
Food: 5
Service: 5
I love Starbucks and the service was awesome, but they did spell the name wrong. That’s fine though I was still satisfied :)
Atmosphere: 5
Food: 5
Service: 4
Have made my hot drink a cold one 4 times in a row. This time I didn't even have time to deal with it NOT going to this location anymore very little staff.
Atmosphere: 1
Food: 2
Service: 1
The employees were extremely rude. I don’t know if I was just overlooked because I’m Latina, but no one greeted me, and I just stood there for 10 minutes. Until I almost left. i’ve never had such a bad experience at a Starbucks. Never coming here again. Thanks.
Atmosphere: 1
Food: 1
Service: 1
When offering promotions. Perhaps you should have more than 1 employee taking orders.
Restaurantji Recommends
I want to extend my heartfelt thanks to John, the supervisor at this location, for her exceptional service yesterday. As a resident of Newport Beach, I often visit this Starbucks, which is the closest to me, and their service has always been the best I've experienced at any Starbucks. Earlier, I had a rather unpleasant experience at Starbucks and momentarily forgot to request decaf. Even a small amount of caffeine makes my heart pound, so I asked the barista if she could help me exchange my drink. She handled the situation gracefully and efficiently. I believe this level of service is a testament to her outstanding leadership. Her ability to manage her team and ensure customer satisfaction is truly impressive, and as someone who cannot consume caffeine, I am truly grateful for her assistance. I apologize if I am not spelling her name correctly, but thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Another nice location
Atmosphere: 4
Food: 3
Service: 4
I want to extend my heartfelt thanks to John, the supervisor at this location, for her exceptional service yesterday. As a resident of Newport Beach, I often visit this Starbucks, which is the closest to me, and their service has always been the best I've experienced at any Starbucks. Earlier, I had a rather unpleasant experience at Starbucks and momentarily forgot to request decaf. Even a small amount of caffeine makes my heart pound, so I asked the barista if she could help me exchange my drink. She handled the situation gracefully and efficiently. I believe this level of service is a testament to her outstanding leadership. Her ability to manage her team and ensure customer satisfaction is truly impressive, and as someone who cannot consume caffeine, I am truly grateful for her assistance. I apologize if I am not spelling her name correctly, but thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Always on point
Atmosphere: 5
Food: 5
Service: 5
Quick service, plenty of seating both inside and outside, free parking in a large parking lot.
Atmosphere: 5
Food: 5
Service: 5
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