This Starbucks is so lovely! Drink was exactly what I expected, parking was free and easy, and there’s tons of seating for getting some work done. Top marks for having outlets and a huge double sided booth perfect for getting comfy with a cup of joe and a computer. Bonus points for massive windows that let in tons of lights which adds to the pleasant ambience. Might be my new WFH hang!Vegetarian options: A variety of vegetarian optionsParking: Large lot. Busy around the holidays and on weekends.
Atmosphere: 5
Food: 5
Service: 5
Patrice Lee
Loved my expresso, they know how to do a good one.
Michael Maclang
Speechless ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
JC C
Service is terrible!!I ordered a worm beverage, and I specifically ask to please don't make it too hot.Of course, they make it very hot. I come back very nicely and respectfully to ask for a little bit of ice to add myself to my cup. The very obnoxious barista, a guy with painted hair, handed me a BIG cup full of ice, and he asked me IS THIS ENOUGH?? with a very rude attitude. It was very sarcastic. Apparently, I insulted him just because I asked for a bit of ice. The manager didn't do anything to accommodate a client and just asked him to walk away.
Atmosphere: 1
Food: 1
Service: 1
Scott Garcia
Super tasty, I love American black coffee.
Grace Machado
This Starbucks, in fashion island, was the only place open on Thanksgiving Day and it was a treat! I surely enjoyed my pumpkin spice latte!Parking: Beautiful Newport Beach area. Beautiful outdoor shopping center with plenty of parking.Kid-friendliness: A few fountains and a beautiful koi fish pond. Plenty of space for running around.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
Dana S.
Rude people and they somehow manage to alwaysss make my drink wrong!!!! Wrong milk and theyforget to add vanilla!
Carroll C.
This location is the best! Not only is it clean, but the customer service is amazing. Brown especially was so accommodating and helpful. Also my tea came out great!
Dragor Cochrane
it's a slightly nicer Starbucks than usualVegetarian options: well, to start with, it's mostly drinks. They have some sandwiches with meat, but pretty much everything is vegetarian.Dietary restrictions: they have dairy free options for the drinksParking: there's tons of it, but it was almost all full.Kid-friendliness: there's sweets and stuff.Wheelchair accessibility: looks pretty accessible.
Atmosphere: 5
Food: 2
Service: 5
May C.
This location is pretty busy. That being said, it will take awhile to get your order but the baristas are quick and efficient. They provide service with a smile and still find the time to bid you a good day when you pick up your order. I'd like to highlight the service provided by Danny. He is kind, considerate and patient. He always makes sure to get orders ready for all his customers! He is an exemplary employee!
My daughter and I went in to Starbucks for a Peach Green Tea Lemonade, but they were out of the peach syrup. We then asked for the Dragon fruit syrup instead of the peach and it wasn't very good. They tried to fix it by giving me more syrup but it didn't help. The black tea was bitter as well. I was surprised because this location has always been consistently good. We'll try again the next time we're at Fashion Island.
Atmosphere: 5
Food: 3
Service: 5
Carolina Arrayales
Alex gives us excellent service, and the morninghe helped me to use my starbucks gift card and my phone, and he has a lot's patience ??thank you so
Atmosphere: 5
Food: 5
Service: 5
Jason Liu
It is a busy store yes, but if you mobile order a ice coffee and get in the store 10min later they didn’t have it ready, you ask the people working there and they will tell you they are working on it. Then another 5min still nothing, by the time you can see the people how order after you get in the store have there drinks, so I need yell to make attention by the supervisor works there to make my order. I got my ice coffee 20min after placing the order. That is not a good customer experience at all.
Atmosphere: 3
Food: 5
Service: 1
heather p.
Why does this store ration straws? Every time I ask for a straw, I either have to wait because the baristas ignore me or they are as grumpy as F! I have taken the liberty to reaching over the barrier to obtain a straw myself thinking I will give these employees a break, but the baristas don't care for me helping myself. Fyi-It is no longer Covid Starbucks Newport Center! Please bring back the self-serve straws and napkins. Or, maybe you are hiding the necessities from the homeless that come in? Starbucks Bayside Drive allows the customers to take their own straws, so why does not this store? Give it up, pup!
amiransari
Conveniently located inside the Macy's in South Coast Plza in Men's section.
This Starbucks is so lovely! Drink was exactly what I expected, parking was free and easy, and there’s tons of seating for getting some work done. Top marks for having outlets and a huge double sided booth perfect for getting comfy with a cup of joe and a computer. Bonus points for massive windows that let in tons of lights which adds to the pleasant ambience. Might be my new WFH hang!Vegetarian options: A variety of vegetarian optionsParking: Large lot. Busy around the holidays and on weekends.
Atmosphere: 5
Food: 5
Service: 5
Loved my expresso, they know how to do a good one.
Speechless ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Service is terrible!!I ordered a worm beverage, and I specifically ask to please don't make it too hot.Of course, they make it very hot. I come back very nicely and respectfully to ask for a little bit of ice to add myself to my cup. The very obnoxious barista, a guy with painted hair, handed me a BIG cup full of ice, and he asked me IS THIS ENOUGH?? with a very rude attitude. It was very sarcastic. Apparently, I insulted him just because I asked for a bit of ice. The manager didn't do anything to accommodate a client and just asked him to walk away.
Atmosphere: 1
Food: 1
Service: 1
Super tasty, I love American black coffee.
This Starbucks, in fashion island, was the only place open on Thanksgiving Day and it was a treat! I surely enjoyed my pumpkin spice latte!Parking: Beautiful Newport Beach area. Beautiful outdoor shopping center with plenty of parking.Kid-friendliness: A few fountains and a beautiful koi fish pond. Plenty of space for running around.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
Rude people and they somehow manage to alwaysss make my drink wrong!!!! Wrong milk and theyforget to add vanilla!
This location is the best! Not only is it clean, but the customer service is amazing. Brown especially was so accommodating and helpful. Also my tea came out great!
it's a slightly nicer Starbucks than usualVegetarian options: well, to start with, it's mostly drinks. They have some sandwiches with meat, but pretty much everything is vegetarian.Dietary restrictions: they have dairy free options for the drinksParking: there's tons of it, but it was almost all full.Kid-friendliness: there's sweets and stuff.Wheelchair accessibility: looks pretty accessible.
Atmosphere: 5
Food: 2
Service: 5
This location is pretty busy. That being said, it will take awhile to get your order but the baristas are quick and efficient. They provide service with a smile and still find the time to bid you a good day when you pick up your order. I'd like to highlight the service provided by Danny. He is kind, considerate and patient. He always makes sure to get orders ready for all his customers! He is an exemplary employee!
Restaurantji Recommends
My daughter and I went in to Starbucks for a Peach Green Tea Lemonade, but they were out of the peach syrup. We then asked for the Dragon fruit syrup instead of the peach and it wasn't very good. They tried to fix it by giving me more syrup but it didn't help. The black tea was bitter as well. I was surprised because this location has always been consistently good. We'll try again the next time we're at Fashion Island.
Atmosphere: 5
Food: 3
Service: 5
Alex gives us excellent service, and the morninghe helped me to use my starbucks gift card and my phone, and he has a lot's patience ??thank you so
Atmosphere: 5
Food: 5
Service: 5
It is a busy store yes, but if you mobile order a ice coffee and get in the store 10min later they didn’t have it ready, you ask the people working there and they will tell you they are working on it. Then another 5min still nothing, by the time you can see the people how order after you get in the store have there drinks, so I need yell to make attention by the supervisor works there to make my order. I got my ice coffee 20min after placing the order. That is not a good customer experience at all.
Atmosphere: 3
Food: 5
Service: 1
Why does this store ration straws? Every time I ask for a straw, I either have to wait because the baristas ignore me or they are as grumpy as F! I have taken the liberty to reaching over the barrier to obtain a straw myself thinking I will give these employees a break, but the baristas don't care for me helping myself. Fyi-It is no longer Covid Starbucks Newport Center! Please bring back the self-serve straws and napkins. Or, maybe you are hiding the necessities from the homeless that come in? Starbucks Bayside Drive allows the customers to take their own straws, so why does not this store? Give it up, pup!
Conveniently located inside the Macy's in South Coast Plza in Men's section.
Atmosphere: 5
Food: 5
Service: 5