They have forgotten items from my order quite a few times
Food: 3
Service: 4
Yvonne Usmany
They parked 6 cars, then walk the food out. The wait was very long. Is it just to pretend they served a customer fast on the drive thru timer? I blame management for ignoring the truth! Service is so bad at this location! Unfortunately, there needs to either be additional staffing or better training!
taz she devil
Bad frys were cold and salty cheeseburgers were salty its like someone dump a bottle of salt on all food worst mcdonslds I have ever ate at
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: French Fries, Chicken Mcnuggets, Cheeseburger
Ashley Matar
Ordered on the app and was told they couldn’t release it because the app glitched and didn’t allow me to put my parking spot number in. Manager said I would have to reorder and that I wouldn’t be charged for the first order. When I reordered and drove thru, I was upset to have received the old order that I had waited 20 minutes for and it was all luke warm. Their only resolution was to make me wait in parking again to “remake” it after I had already sat for so long. I didn’t trust that they weren’t going to just reheat it again so I said no. Meanwhile I now have 2 $40 charges that I’m trying to get off my account and haven’t heard back from the store just a basic template apology from corporate McDonald’s. Customer service is SO lacking here as this hasn’t been the first issue here. Not sure why I even bother allowing my kids to eat food here when I won’t even eat there.
Atmosphere: 1
Food: 1
Service: 1
Scott Ketchum
This is the worst McDonald's. They park you and walk your food around so it's cold, just to pretend they served a customer fast. I stopped eating there for a year because of cold food and making people park. They pay the employees more and the service is worse. I blame management for wanting to pretend Service is faster than it is.
Food: 1
Service: 1
Robert Cruz
JUST coffee
Atmosphere: 3
Service: 4
Nini Che
At 7:09 at the first window the guy was bring veeeerrry rude how can you have people working there and not being happy at the job you need to hire better people. This guy was so rude.
Anahi Rico
I have a bad experience here it’s 7:09am and the guy working first window was super rude!!!! So aggressive I think he shouldn’t be working here how he treats his customers.. I will not be coming to this mc Donald’s at all !! I’m going to the hidden valley mc Donald’s instead.
Atmosphere: 1
Food: 1
Service: 1
Brian Caccavari
This particular McDonald's intentionally forgets to give you dipping sauce and condiments when going through drive thru
Food: 5
Service: 1
Elizabeth Romero
Usually have a descent experience here at this location. I actually drive 2 exits down just to go here instead of the limonite location which is closer to me. But today the elderly lady at the pick up drive thru was rude for absolutely no reason. I asked if they charge extra for ketchup and she turned to her coworker and literally said “I hate when they ask that”. Excuse me ma’am, it was a question I needed to know the answer to because I didn’t have any more loose change. I don’t understand people working in customer service if you people annoy you so easily.
Just went through the drive-through here. I ordered a large iced coffee. Employee did not even fill to the top. When I question why the coffee wasn’t filled to the top. She insisted to me it was. Apparently they don’t teach the employees at this location how to treat customers. Or anything in regards to Customer Service. Every time I come to this location, I have a bad experience
Service: 1
Seth Stuteville
My food was wrong, they didn't read the order right. And it took an unusually long time for a simple order.
Atmosphere: 2
Food: 2
Service: 2
Gigi Grandoli
Extremely understaffed, and has been for a long time. I feel very bad for the workers, who despite poor conditions, are still really friendly and try their best to keep up with the orders. The wait in the drive-thru last time was over 40 minutes, and today the entire system went down and I've been waiting for over 30 minutes after placing my order. The workers deserve better.
Atmosphere: 2
Food: 5
Service: 2
Violeta Loera
They gave me 3 ranch’s for 20 McNuggets and said I had to pay for more
Ortiz DjOrtiz
All these places are the same but in this one the truth is they passed They are beggars They didn't want to give me a ranch or anything. I'd better go to Jack in The Box
They have forgotten items from my order quite a few times
Food: 3
Service: 4
They parked 6 cars, then walk the food out. The wait was very long. Is it just to pretend they served a customer fast on the drive thru timer? I blame management for ignoring the truth! Service is so bad at this location! Unfortunately, there needs to either be additional staffing or better training!
Bad frys were cold and salty cheeseburgers were salty its like someone dump a bottle of salt on all food worst mcdonslds I have ever ate at
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: French Fries, Chicken Mcnuggets, Cheeseburger
Ordered on the app and was told they couldn’t release it because the app glitched and didn’t allow me to put my parking spot number in. Manager said I would have to reorder and that I wouldn’t be charged for the first order. When I reordered and drove thru, I was upset to have received the old order that I had waited 20 minutes for and it was all luke warm. Their only resolution was to make me wait in parking again to “remake” it after I had already sat for so long. I didn’t trust that they weren’t going to just reheat it again so I said no. Meanwhile I now have 2 $40 charges that I’m trying to get off my account and haven’t heard back from the store just a basic template apology from corporate McDonald’s. Customer service is SO lacking here as this hasn’t been the first issue here. Not sure why I even bother allowing my kids to eat food here when I won’t even eat there.
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald's. They park you and walk your food around so it's cold, just to pretend they served a customer fast. I stopped eating there for a year because of cold food and making people park. They pay the employees more and the service is worse. I blame management for wanting to pretend Service is faster than it is.
Food: 1
Service: 1
JUST coffee
Atmosphere: 3
Service: 4
At 7:09 at the first window the guy was bring veeeerrry rude how can you have people working there and not being happy at the job you need to hire better people. This guy was so rude.
I have a bad experience here it’s 7:09am and the guy working first window was super rude!!!! So aggressive I think he shouldn’t be working here how he treats his customers.. I will not be coming to this mc Donald’s at all !! I’m going to the hidden valley mc Donald’s instead.
Atmosphere: 1
Food: 1
Service: 1
This particular McDonald's intentionally forgets to give you dipping sauce and condiments when going through drive thru
Food: 5
Service: 1
Usually have a descent experience here at this location. I actually drive 2 exits down just to go here instead of the limonite location which is closer to me. But today the elderly lady at the pick up drive thru was rude for absolutely no reason. I asked if they charge extra for ketchup and she turned to her coworker and literally said “I hate when they ask that”. Excuse me ma’am, it was a question I needed to know the answer to because I didn’t have any more loose change. I don’t understand people working in customer service if you people annoy you so easily.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Just went through the drive-through here. I ordered a large iced coffee. Employee did not even fill to the top. When I question why the coffee wasn’t filled to the top. She insisted to me it was. Apparently they don’t teach the employees at this location how to treat customers. Or anything in regards to Customer Service. Every time I come to this location, I have a bad experience
Service: 1
My food was wrong, they didn't read the order right. And it took an unusually long time for a simple order.
Atmosphere: 2
Food: 2
Service: 2
Extremely understaffed, and has been for a long time. I feel very bad for the workers, who despite poor conditions, are still really friendly and try their best to keep up with the orders.
The wait in the drive-thru last time was over 40 minutes, and today the entire system went down and I've been waiting for over 30 minutes after placing my order.
The workers deserve better.
Atmosphere: 2
Food: 5
Service: 2
They gave me 3 ranch’s for 20 McNuggets and said I had to pay for more
All these places are the same but in this one the truth is they passed
They are beggars
They didn't want to give me a ranch or anything.
I'd better go to Jack in The Box
Atmosphere: 1
Food: 1
Service: 1
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