Neveria Y Fruteria Albertico’s Ice Cream

I came in with a party of 8. When we came in the cashier's where on the phone and when we called their attention they made us wait. After 30 min of waiting for our order I followed up and they said they had already gave it to us. I decided to give them a second opportunity bc the food was good. It is now 12:20 and they still haven't opened the shop.

Atmosphere: 2

Food: 5

Service: 1

Very delicious, perfect for a lazy day and pamper yourself a little! 10 stars !!!! Try the mini Nutella pancakes and the corn with Doritos!!! 😋😋😋😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Pancakes, Elotes

Very bad experience, first and last time I go to that place, apart from how slow the lady arrives behind my friends and spends all her time talking and still serves those people first before me.

Atmosphere: 1

Food: 1

Service: 1

Best ice cream ? so much selection very friendly staff ?

Atmosphere: 5

Food: 5

Service: 5

This snack place has a website where they state they prefer consumers to order appose through the DoorDash app. I used their direct ordering site to place my order for pick up. I prepaid as promoted on the site. Upon arriving to the restaurant for pick up the lady working there told me she had no orders and that they no longer receive orders through their website. She could not give me any information on how to get my money back. Not to mention she was rude. A few mins later she comes back to tell me in a rude way that she is going to do my order and give it to me. I took the order because obviously I wasn’t going to lose $30.00 but at this point I was extremely bothered by the ZERO star customer service and the fact they have a cheap website that apparently does not work.

Service: 1

First time coming here and really enjoyed it. Friendly service, and my shake was very good. I will return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Choco Fresca Con Crema

Inattentive workers??

Atmosphere: 3

Food: 3

Service: 1

Cashier was very rude to me and there were flies all around where they serve ice cream and food. Prices are a bit too much for the very little amount we received. Didn't feel to comfortable due to being stared at while I was trying to enjoy what I purchased.

Atmosphere: 3

Food: 1

Service: 1

Commuted to this place due to a couple of pregnancy cravings. received corn in a cup with mold in the cheese!! Couldn’t even find myself to finish the rest of the items. Very disappointed.

Atmosphere: 4

Food: 3

Service: 4

Ordered with the preferred method on their website. Went to pick up and the ONLY employee in there didn't speak any English. She pretty much just told me no and shrugged her shoulders. I will not go back here again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Shaved Ice

I don't like that the girl who serves is always in a bad mood and always gives me everything wrong and once she charged me more than what she was. I don't know what her name is but I've seen her working at the atoyac too and always with her annoying attitude.

Atmosphere: 2

Food: 3

Service: 1

The girl shouldn't be at the front cause she doesn't know how to interact with customers.

Food: 5

Service: 1

My fiancé had strawberry Fresca I had Strawberries and cream . It was delicious

Atmosphere: 5

Food: 5

Service: 5

I love the ice cream here. Very light and not overly sweet. I typically get the banana split with extra fruit. Always a good choice if you want ice cream.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Banana Split

DISGUSTING!!!! Never again will I eat here!

Food: 1

Recommended dishes: Elotes