I've been eating Kentucky Fried Chicken a long time. This is not the Colonel's recipe and it was overcooked .
Atmosphere: 4
Food: 1
Service: 5
Nicole Ashley
Recommend !!!!!!!!!!!!!!!
Jose Vitro
Today, I experienced what I believe to be outright racism, discrimination, and shocking disrespect toward an African American customer.
I walked into this KFC to pick up my mobile order. While waiting, I noticed a gentleman walk in before me with his child. They appeared to be ordering two combo meals, but it seemed they were unsure of what exactly was included in the meals. Instead of assisting them with professionalism or courtesy, the cashier spoke to them with condescension and irritation as if answering their questions was an inconvenience.
When the gentleman asked what the meal came with, the cashier replied with a tone that screamed, “Are you stupid?” Her demeanor was not one of helpfulness but of disdain speaking to this grown man as if he were a foolish child, humiliating him in front of his kid and everyone present.
Finally, I stepped in. I asked to speak to a manager. There was no manager on duty, but a woman “in charge” came over. I explained that I had been waiting for my order and, in the meantime, had witnessed her cashier treat this customer in a completely unacceptable manner. I reminded her that if a customer doesn’t know what comes in a combo, it is their responsibility to explain not belittle.
Instead of addressing the situation, she walked away without action. I asked again to speak to her when the second cashier called her back. She told the cashier to inform me she was “busy.” I persisted, telling her she had walked away without resolving anything, and that her cashier was still being openly rude.
Her response? “It’s none of your business” and “I don’t hear her being disrespectful.” Things escalated from there. I was then told, out of nowhere, that if I wasn’t happy with my order, I could return it even though my order had no issue whatsoever.
Then, in a shocking and deeply offensive turn, she called over someone I believe was the cook, who looked at me and said: “You’re probably on drugs, you need to leave.”
I left that KFC not only appalled at the treatment I witnessed toward the other customer, but horrified by the disrespect and baseless personal attacks directed at me simply for standing up against mistreatment. This was not just poor service this was a complete failure in professionalism, customer respect, and basic human decency.
Atmosphere: 1
Food: 1
Service: 1
chaminda Bandara
Friendly staff. Need to improve tge drive-through lane
Atmosphere: 5
Food: 5
Service: 5
trebor namgr
Over multiple personal experiences at this location, the food is not fresh. They will always tell you the chicken was just made, but it has been dry and warm (not hot). For me, it has become a waste of money to order food from KFC.
Atmosphere: 1
Food: 1
Service: 1
Laura Sibley
Kind of tricky finding the drive through.
carolynn w
They are quick, professional!
Heather Poe
No bathrooms, so how do you wash your hands and no salt for your potatoes. The soda tasted of soap as well
Christopher cedillo
I have a crush on the lady at the register. Keeps me coming back! 😁
I live down the street from this location so I come here the most frequently than any other location. They have really stepped up their game lately. The staff works efficiently and they are friendly. The food comes out tasty, fresh, and cooked to perfect!
I would definitely recommend this location. Order in person, in the drive thru or on the app. They will make sure your food is fresh, delicious, and the fried chicken will be hot and crispy just like it should be from KFC 👍
ElCochinoJosier.G(Madrasos911).
Atmosphere: 5
Food: 5
Service: 5
I've been eating Kentucky Fried Chicken a long time. This is not the Colonel's recipe and it was overcooked .
Atmosphere: 4
Food: 1
Service: 5
Recommend !!!!!!!!!!!!!!!
Today, I experienced what I believe to be outright racism, discrimination, and shocking disrespect toward an African American customer.
I walked into this KFC to pick up my mobile order. While waiting, I noticed a gentleman walk in before me with his child. They appeared to be ordering two combo meals, but it seemed they were unsure of what exactly was included in the meals. Instead of assisting them with professionalism or courtesy, the cashier spoke to them with condescension and irritation as if answering their questions was an inconvenience.
When the gentleman asked what the meal came with, the cashier replied with a tone that screamed, “Are you stupid?” Her demeanor was not one of helpfulness but of disdain speaking to this grown man as if he were a foolish child, humiliating him in front of his kid and everyone present.
Finally, I stepped in. I asked to speak to a manager. There was no manager on duty, but a woman “in charge” came over. I explained that I had been waiting for my order and, in the meantime, had witnessed her cashier treat this customer in a completely unacceptable manner. I reminded her that if a customer doesn’t know what comes in a combo, it is their responsibility to explain not belittle.
Instead of addressing the situation, she walked away without action. I asked again to speak to her when the second cashier called her back. She told the cashier to inform me she was “busy.” I persisted, telling her she had walked away without resolving anything, and that her cashier was still being openly rude.
Her response? “It’s none of your business” and “I don’t hear her being disrespectful.” Things escalated from there. I was then told, out of nowhere, that if I wasn’t happy with my order, I could return it even though my order had no issue whatsoever.
Then, in a shocking and deeply offensive turn, she called over someone I believe was the cook, who looked at me and said: “You’re probably on drugs, you need to leave.”
I left that KFC not only appalled at the treatment I witnessed toward the other customer, but horrified by the disrespect and baseless personal attacks directed at me simply for standing up against mistreatment. This was not just poor service this was a complete failure in professionalism, customer respect, and basic human decency.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Need to improve tge drive-through lane
Atmosphere: 5
Food: 5
Service: 5
Over multiple personal experiences at this location, the food is not fresh. They will always tell you the chicken was just made, but it has been dry and warm (not hot). For me, it has become a waste of money to order food from KFC.
Atmosphere: 1
Food: 1
Service: 1
Kind of tricky finding the drive through.
They are quick, professional!
No bathrooms, so how do you wash your hands and no salt for your potatoes. The soda tasted of soap as well
I have a crush on the lady at the register. Keeps me coming back! 😁
Restaurantji Recommends
They don't acknowledge people
Absolutely the biggest disappointment after over 40minutes of waiting. honey packet for reference of a chicken sandwich
I love it
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Chicken Pot Pie, Mashed Potatoes & Gravy
I live down the street from this location so I come here the most frequently than any other location. They have really stepped up their game lately. The staff works efficiently and they are friendly. The food comes out tasty, fresh, and cooked to perfect!
I would definitely recommend this location. Order in person, in the drive thru or on the app. They will make sure your food is fresh, delicious, and the fried chicken will be hot and crispy just like it should be from KFC 👍
Atmosphere: 5
Food: 5
Service: 5
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