KFC
8800 Sepulveda Blvd, North Hills
(818) 894-4500
Recent Reviews
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Chicken was hard and old on top of that they forget to big me the bisquets and when you call no answer horrible...
Atmosphere: 1
Food: 1
Service: 1
Very lazy people working at night
Atmosphere: 1
Food: 1
Service: 1
There is not enough seating but otherwise the place is very clean and the food is good and fresh. The biscuits taste like they were just baked.
Atmosphere: 2
Food: 3
Service: 3
10/04/2025
I can't believe I know this particular KFC place since 2001, when I was in high school at James Monroe HighSchool in (Nordhoff and Haskell). Me and my friend by the name of Custer Dabu and others would walk from the school to here sueing intersessions from year 2000-2002. I was around 15 to 17 years old. The parking lot next to the park used to be empty and I can't remember the name of the store that was next to it.
Atmosphere: 5
Food: 5
Service: 5
ElCochinoJosier.G(Madrasos911).
Atmosphere: 5
Food: 5
Service: 5
I've been eating Kentucky Fried Chicken a long time. This is not the Colonel's recipe and it was overcooked .
Atmosphere: 4
Food: 1
Service: 5
Recommend !!!!!!!!!!!!!!!
Today, I experienced what I believe to be outright racism, discrimination, and shocking disrespect toward an African American customer.
I walked into this KFC to pick up my mobile order. While waiting, I noticed a gentleman walk in before me with his child. They appeared to be ordering two combo meals, but it seemed they were unsure of what exactly was included in the meals. Instead of assisting them with professionalism or courtesy, the cashier spoke to them with condescension and irritation as if answering their questions was an inconvenience.
When the gentleman asked what the meal came with, the cashier replied with a tone that screamed, “Are you stupid?” Her demeanor was not one of helpfulness but of disdain speaking to this grown man as if he were a foolish child, humiliating him in front of his kid and everyone present.
Finally, I stepped in. I asked to speak to a manager. There was no manager on duty, but a woman “in charge” came over. I explained that I had been waiting for my order and, in the meantime, had witnessed her cashier treat this customer in a completely unacceptable manner. I reminded her that if a customer doesn’t know what comes in a combo, it is their responsibility to explain not belittle.
Instead of addressing the situation, she walked away without action. I asked again to speak to her when the second cashier called her back. She told the cashier to inform me she was “busy.” I persisted, telling her she had walked away without resolving anything, and that her cashier was still being openly rude.
Her response? “It’s none of your business” and “I don’t hear her being disrespectful.” Things escalated from there. I was then told, out of nowhere, that if I wasn’t happy with my order, I could return it even though my order had no issue whatsoever.
Then, in a shocking and deeply offensive turn, she called over someone I believe was the cook, who looked at me and said: “You’re probably on drugs, you need to leave.”
I left that KFC not only appalled at the treatment I witnessed toward the other customer, but horrified by the disrespect and baseless personal attacks directed at me simply for standing up against mistreatment. This was not just poor service this was a complete failure in professionalism, customer respect, and basic human decency.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Need to improve tge drive-through lane
Atmosphere: 5
Food: 5
Service: 5
Over multiple personal experiences at this location, the food is not fresh. They will always tell you the chicken was just made, but it has been dry and warm (not hot). For me, it has become a waste of money to order food from KFC.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kind of tricky finding the drive through.
They are quick, professional!
No bathrooms, so how do you wash your hands and no salt for your potatoes. The soda tasted of soap as well
I have a crush on the lady at the register. Keeps me coming back! 😁
They don't acknowledge people
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