McDonald's
16908 Parthenia St, North Hills
(818) 894-5554
Recent Reviews
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Mediocre service, they constantly don’t give you your whole order so always check before leaving. They lie about their ice cream machine not working religiously. Will be making the longer drive to a different location due to staff incompetence
Atmosphere: 1
Food: 1
Service: 1
I went to McDonald’s, like I do every day, for my coffee, but the app has been giving me a lot of problems over the past two weeks. It says I have to wait 15 minutes, but I’ve never had any issues getting served at the counter and having my order taken without a problem. They usually just recommend that I delete and reinstall the app.
But this time, the manager had a really bad attitude. She told me it wasn’t her problem and that she couldn’t take my order, and that I should just go to another McDonald’s. Since they don’t wear name tags, she could have told me any name, but according to her, her name is Raquel or Rachel. Just like that, she told me to go somewhere else. That’s not the attitude or the way to treat someone who goes there every day to make a purchase.
Atmosphere: 1
Food: 1
Service: 1
$2.61 for a small cup of water 😐
Atmosphere: 1
Food: 1
Service: 1
This branch does not suit this brand. They are doing really bad and careless work
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Took 20 minutes for an order forgot a item and Gave us no mapkins and a hard working girl was getting screamed at for doing everything
Atmosphere: 3
Food: 2
Service: 1
Prices are 25% more than average mcdonalds. Don't bother coming here, they upcharge by 25%. Motherfuqs charging 4.20 for a McChicken lmao
Had to wait 25 minutes for my order. I went inside and ordered from the kiosk and after 15 minutes of waiting I tried to get the attention of a employee, when I approached the counter the employee saw me and walked behind the wall so I couldn't say anything. So annoying when fast food isn't fast anymore.
Good luck picking up an order in the lobby. The staff is only focused on the drive thru. Nobody pays attention to the dine in customers.
Terrible,everytime i go to this place they always park me,the managers who is in charge tell the cashier to do that all the time,she/he has already 4 to 5 cars park. Is a fast food place not a park and wait till we feel like taking your food to your car
Atmosphere: 1
Food: 1
Service: 1
My cashier today was terrible just look at my large cup of coffee !!!! Looks to me like a medium size with all the gap of my coffee unserved !! You raised prices yet give less food ????????
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
THE SLOWEST MCDONALD IN THE WHOLE WORLD. Does it always happen to me or does it happen to everyone?
Atmosphere: 2
Service: 1
Stopped in late around 11pm.for some quick munchies after a ling day. Fries were fresh and delicious! Chicken was good too. Cheeseburgers were okay. They are paper thin and so small now.
Atmosphere: 5
Food: 4
Service: 5
Shout-out to GINA!!! She's the only reason why I'm even giving a review! She is amazing ! Great customer service. She acknowledged my children. She had a conversation with them . She didn't just ignore them like many other places. She was awesome! Thank you Gina for being so Amazing!
Food: 4
Service: 5
Would give 1 star but that won’t be fair. It’s a normal McDonald’s been there twice and first time was normal. Second time as it was my turn to order another car pulled up and I got skipped. No problem. Said hello and I was told to wait one sec. Another car pulled up and she went to the other car right away. It’s ok I’m patient. Same thing happens with car number 3. At that point I’m not dealing with the bs. I left.
Atmosphere: 3
Food: 3
Service: 1
Shitty service 40 mins long and couldnt get order right
Atmosphere: 1
Food: 1
Service: 1
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