McDonald's

9860 Sepulveda Blvd, North Hills
(818) 920-7543

Recent Reviews

Sort by
Jeancarlos Castellanos

Do not order in the morning! They do not have enough staff! I placed an order today and choose curbside, I was waiting around 15 mins but my order never arrived, I went to window and the staff pretend they didn’t see me. Sad part, I left and wasn’t able to canceled my order!

Michael voigt

No refills

Service: 1

Brayan Telleria

First of all I dont eat much McDonald's so that's good. Put wanted to give exceptional props to a young girl working here. Her name is Lizbeth. Her customer service and work ethic and friendly attitude is something rare nowadays in the food industry. Such a great attitude. Bless her for life! Thank you for your help today!

Atmosphere: 3

Food: 3

Service: 5

KrissyLuv The Plug Radio LA

Mcdonalds is Mcdonalds but not every Mcdonalds has the exceptional customer service as this location does!

Atmosphere: 5

Food: 4

Service: 5

Carolina Gonzalez

can’t handle being called out for terrible service. fix it then remove my honest review.

Atmosphere: 1

Food: 1

Service: 1

Daniel Servera

No AC it was like a sauna. Was forced to use the kiosk and I still had to stand in line so they can manually put in the deals . Horrible experience

Atmosphere: 1

Food: 3

Service: 2

ilda Fraire Horning

They asked you to park for 10 minutes due to your order is not ready, and they still get it wrong.

Atmosphere: 3

Food: 3

Service: 2

Joanne Rodriguez

Very comfortable atmosphere. Quick reliable takeput except when there is milyiple cars there, you just to wait till its ur turn.

Cynthia Valadez

Yes I will my experience at this McDonald's was not very pleasant

Stephen B

McDonalds has seriously gone down. The portions are smaller and NO REFILLS. I'm sure the sugar water is really bringing them down...

GEORGE AZ

A usual remodeled McDonald's environment, not bad... You know what you're gonna get when you go to any McDonald's. The people at this store are friendly. The only downside I found out is the noxious smelly men's bathroom, unacceptable, I was about to puke when I got inside... Your bathroom needs a deep cleaning and following up in case you didn't know.

Estela Martinez

This is the worst McDonald's in the Valley...they charge you 10 cents for the paper bag 25 cents for the sauces...and the food is not like fresh ...never will came back here ...

A. Martinez

Manager has no clue what she's doing. I ordered a big meal was missing a Big Mac. I called in good spirits to let them know so I can go pick it up. Phone was cutting off. I let them know I'll be calling right back. I've been calling six times. No answer. I called last time. They hung up on me. Horrible customer service

Anthony Montes

Went through the drive-thru ordered the Big Mac meal large received a medium, I wasn't given a receipt. I noticed when I got home didn't bother going back. Nor will I ever, I'll just take the 5 more minutes to go to the McDonald's up the street

Food: 3

Service: 1

Recommended dishes: French Fries

Jerry Tyler

Stopped at McDonald's to try there cheeseburgers and fries and it was the best food I've ever had from McDonald's so good I might be going back soon

Atmosphere: 5

Food: 5

Service: 5

Loading...