Visited today at 11:57am 11/13 - the person who made my sub was VERY rude. I asked for and italian bmt sub an Italian herbs and spices and she asked what kind of meat and I said the Italian bmt and she said yeah but kind of meat then I said I’m confused what kind of meat do you have?
Then she said turkey ham what do you want?
And I said I guess turkey and ham?
Really poor attitude, tone, and presence. If you don’t like your job QUIT
Atmosphere: 1
Food: 4
Service: 1
Deandra Lopez
Worst subway I’ve ever been to. They give you old food that is stale and overcooked. Very rude workers. Very bad service. This one should be closed.
Atmosphere: 1
Food: 1
Service: 1
Juan Avalos
I went to this location and tried to use the coupon, but the front lady was so rude and had poor service, she told me that I could not use the coupons there because they were not participating. so stop sending coupons to people if they are not going to accept coupons That is ridiculous because we got there and is wasting of time to go to the subways restaurants there so unprofessional to attend to the customers
Atmosphere: 1
Food: 1
Service: 1
۵.:Leti Lza:.۵
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
LETเ Lȥα
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
Leti Lza
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
Toby Sod
Juan deserves a raise i can tell he enjoys his job and makes sure everyone has a good
Please, so many bad reviews about the ladies and why they don't fire them if they don't like serving customers, Mrs. Betty should look for another job, she is a very bad person.Do something about it.
Service: 1
Jaima Murshed
Horrible customer service!!!! Gave me the wrong order even after I specifically told them exactly what I wanted. Gave me the wrong bread after I told her 5 times what type of bread I wanted. Didn't even cook my veggies patty fully. It was left raw and disgusting. Gave me spinach even after I asked for her to not give me spinach specifically. Food was horrendous and costumer service was so bad, clearly they do not train their employees. Do yourself a favor and go to the subway 2 blocks away on Plummer and sepulveda. That one is amazing. Disgusting treatment and horrible food!!!!
Horrible customer service!!!! Gave me the wrong order even after I specifically told them exactly what I wanted. Gave me the wrong bread after I told her 5 times what type of bread I wanted. Didn't even cook my veggies patty fully. It was left raw and disgusting. Gave me spinach even after I asked for her to not give me spinach specifically. Food was horrendous and costumer service was so bad, clearly they do not train their employees. Do yourself a favor and go to the subway 2 blocks away on Plummer and sepulveda. That one is amazing. Disgusting treatment and horrible food!!!!
Atmosphere: 1
Food: 1
Service: 1
Ruth Ramírez
Today Mrs. Betty was upset because of her boss, and she decided to take it out on me. Giving me her attitude never have I had this bad of an experience at subway. ?
Atmosphere: 1
Service: 1
Esmeralda Hernandez
Really bad costumer service she had a bad attitude wasn’t friendly doesn’t care for the
Service: 1
Horus 330
I came in today at 10:00 a.m. I ordered a turkey sandwich and I had a coupon. Long story short, she said because I got the wrong sandwich the coupon was invalid. I told her to make me a different sandwich and she refused. She said I have to take the one I ordered and paid full price or nothing. So I chose nothing and I asked for my coupon back. She refused and she said because I wasted her food i wasnt getting it back.Terrible service
Atmosphere: 3
Food: 3
Service: 1
Luz Estefani Funes
They serve with a displeased face as if they are not going to be paid. First and last time I consume in this establishment ??
Visited today at 11:57am 11/13 - the person who made my sub was VERY rude. I asked for and italian bmt sub an Italian herbs and spices and she asked what kind of meat and I said the Italian bmt and she said yeah but kind of meat then I said I’m confused what kind of meat do you have?
Then she said turkey ham what do you want?
And I said I guess turkey and ham?
Really poor attitude, tone, and presence. If you don’t like your job QUIT
Atmosphere: 1
Food: 4
Service: 1
Worst subway I’ve ever been to. They give you old food that is stale and overcooked. Very rude workers. Very bad service. This one should be closed.
Atmosphere: 1
Food: 1
Service: 1
I went to this location and tried to use the coupon, but the front lady was so rude and had poor service, she told me that I could not use the coupons there because they were not participating.
so stop sending coupons to people if they are not going to accept coupons That is ridiculous
because we got there and is wasting of time
to go to the subways restaurants
there so unprofessional to attend to the customers
Atmosphere: 1
Food: 1
Service: 1
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
Usually I’m not the one to complain because I just hate being “THAT” customer, but it seems that every time I go in to buy food to use my subway rewards points to pay for my sandwiches the POS system is always down? This is my second time I go in to this subway and they always tell me that the system is down or broken, I’m just very disappointed and frustrated because as a assistant manager of another subway I know this excuse, not only that I had called the store to speak to the manager to resolve this manner and the employee who answered the phone was very unprofessional and rude when I had asked for the managers number. For the most part some of the employees at this location are very nice and friendly but the rest of them just need to better themselves with customers service and mainly to make their customers feel welcomed.
Atmosphere: 5
Food: 5
Service: 1
Juan deserves a raise i can tell he enjoys his job and makes sure everyone has a good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Grilled Chicken
I have known the manager for 4 years and when I go there and when the manager is there he gives me a free cookie ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg & Cheese, Sunchips Harvest Cheddar, Chocolate Chip, Oven Roasted Turkey & Ham
Please, so many bad reviews about the ladies and why they don't fire them if they don't like serving customers, Mrs. Betty should look for another job, she is a very bad person.Do something about it.
Service: 1
Horrible customer service!!!! Gave me the wrong order even after I specifically told them exactly what I wanted. Gave me the wrong bread after I told her 5 times what type of bread I wanted. Didn't even cook my veggies patty fully. It was left raw and disgusting. Gave me spinach even after I asked for her to not give me spinach specifically. Food was horrendous and costumer service was so bad, clearly they do not train their employees. Do yourself a favor and go to the subway 2 blocks away on Plummer and sepulveda. That one is amazing. Disgusting treatment and horrible food!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service!!!! Gave me the wrong order even after I specifically told them exactly what I wanted. Gave me the wrong bread after I told her 5 times what type of bread I wanted. Didn't even cook my veggies patty fully. It was left raw and disgusting. Gave me spinach even after I asked for her to not give me spinach specifically. Food was horrendous and costumer service was so bad, clearly they do not train their employees. Do yourself a favor and go to the subway 2 blocks away on Plummer and sepulveda. That one is amazing. Disgusting treatment and horrible food!!!!
Atmosphere: 1
Food: 1
Service: 1
Today Mrs. Betty was upset because of her boss, and she decided to take it out on me. Giving me her attitude never have I had this bad of an experience at subway. ?
Atmosphere: 1
Service: 1
Really bad costumer service she had a bad attitude wasn’t friendly doesn’t care for the
Service: 1
I came in today at 10:00 a.m. I ordered a turkey sandwich and I had a coupon. Long story short, she said because I got the wrong sandwich the coupon was invalid. I told her to make me a different sandwich and she refused. She said I have to take the one I ordered and paid full price or nothing. So I chose nothing and I asked for my coupon back. She refused and she said because I wasted her food i wasnt getting it back.Terrible service
Atmosphere: 3
Food: 3
Service: 1
They serve with a displeased face as if they are not going to be paid.
First and last time I consume in this establishment ??
Loading...