Burger King
8500 Reseda Blvd, Northridge
(818) 349-1985
Recent Reviews
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Food was fresh service was very good
Atmosphere: 5
Food: 5
Service: 5
The food can't be beat. The flame broied burgers far out do the rivals. The onion rings are great as well. Try the big fish, not only is it really big so is the flavor. Fast service and a really caring and helpful staff make this #1.
Wheelchair accessibility: Easy w/c parking and entrance. They have also set up the ordering and pickup areas to be very accessible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Onion Rings, Flame Grilled Beef
Food was nice and fresh, employees were prompt and kind.
I will say they looked a little understaffed. The employees were moving as fast as they could, but there is only so much that can be done without enough people on the clock.
Atmosphere: 5
Food: 5
Service: 5
I wish I could write a more positive review because the food was excellent. Unfortunately, the service and atmosphere left much to be desired. This was my second and final visit. Mario, who works the morning shifts, consistently displays a negative and entitled attitude. His role is to create a welcoming environment for customers, yet he often comes across as unhappy and unapproachable. But this second time he has crossed too many boundaries. It's especially disheartening when service affects a child's feelings. During our visit, my son, who is on the spectrum, felt unwelcome due to Mario's rude behavior. All he wanted was a simple refill, but when the ice dispenser dropped ice, Mario yelled at him. The machine is designed for that purpose, and there’s even a tray for spills. It was upsetting to see my son so affected. I'll attach an image from the internet for reference, what area of the soda machine truly angered Mr. Mario. Can’t believe people like him work in an environment that’s meant to be happy for families.
Atmosphere: 1
Food: 5
Service: 1
Manager, Zoila, should be FIRED!! She watched me get ketchup all over myself from the ketchup dispenser, turned her back on me, then told me to hold on when I asked for assistance. She has zero customer service skills. Manager Celida, needs to be given a position that better suits her amazing ability to resolve issues fairly, quickly, and effectively. We spent about an hour and a half in the store and Celida made sure we were comfortable and happy, all while cleaning the entire dining room by herself!!! In between, I saw her get behind the counter and ring up a few customers. Thank you Celida for making our experience worth the money spent at this store.
Racist manager needs to be fire. My family and I were completely ignored, while her and the Hispanic boy laughed. Remodeling establishments doesn’t mean anything with malicious souls making food.
Atmosphere: 1
Food: 2
Service: 1
Was excited to see it was done with its remodel. Went thru the drive thru and person was hard to understand, then due to design was trapped for 15 minutes waiting on 2 cars, I asked I'd it would be quick once I got up to the window and the person was rude telling me to deal they were busy. Next got home both sandwiches were made wrong and mozzarella was over cooked to the point the cheese was not inside the breading. I'll drive to corban and nordoff in the future.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Very good ?
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely trash. That remodel did nothing for the quality of people who work there. They legit cannot read and they constantly forget to give you the full order. I should be able to confidently order from a place an know what I will get the full order. Take a damn reading class and learn what consists of a proper order.
Atmosphere: 1
Food: 1
Service: 1
Hire more customer service friendly staff. The manager at this location is wonderful, but one of the employees there, Mario, is the most disrespectful, degrading, and rude employee I've ever met. He has no compassion, does not care if you receive the right order, and will completely refuse to help in any way. Steer clear of this guy. Unless you want a cold meal, and an attitude to ruin your day. Awful person! Mario, you really want to belittle people that much because you hate your job? Or are you like that all the time? You honestly are such a pathetic human and I hope you get what you deserve at some point. Safe to say I’m livid with this fool.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Maria, manager is very disrespectful, rude, dismissive, belittles you, doesn’t greet, and very angry. She should not work in customer service for her rude and angry behavior.
Atmosphere: 1
Food: 3
Service: 1
Mat served me my order. It tasted amazing! Thank you Mat for making me my order 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
One of thee better Burger Kings!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Mat served me my order. It tasted amazing! Thank you Mat for making me my order ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Classic Wrap Spicy Wrap Honey Mustard Wrap
Mat served me my order. It tasted amazing! Thank you Mat for making me my order ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger, Chicken Nuggets, Classic Wrap Spicy Wrap Honey Mustard Wrap
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