Dave & Buster's Northridge

Great service from our waiter Lane. Food was good and the prices are reasonable

Not the type of person to write reviews especially when it comes to service but this time around I had a get together with family and received down right disrespectful service for my whole party. Understandably the place is packed and we didn’t expect the whole 9 yards but for the bare minimum respect is given. The server Corey from the start of the interaction was not welcoming or nice with his comments on his service. Even after paying such a huge tab a mandatory 80 dollar tip was added for the service you are lucky to receive. I get it, when it’s a table of grouchy people, but for guests that simply wanted a meal without extra comments on the side? Come on.
Food was great though, thank you for the wonderful cooks, we appreciate your service!

Atmosphere: 1

Food: 4

Service: 1

Not as many games as other ones seems to be more about the restaurant/bar

Atmosphere: 3

Love this place I took my son on his 15th birthday so worth it ❤️❤️

Atmosphere: 5

Food: 5

Service: 5

My little nephew had a birthday party there everyone had a blast the workers there are very nice and treated us kindly

Great Guys.

Atmosphere: 4

Food: 4

Service: 4

It Was My Grand Son's Birthday Party. They Was Nice And Was Great.

Atmosphere: 5

Food: 5

Service: 5

Good and New Machine. I liked the service and the place was very clean. Went with friends multiple time fun little chill place.

Atmosphere: 5

Service: 5

Half the games are out of order, its really gone downhill in the past year

Came to Dave & Buster’s with my nephew to play games and grab some food, and we ended up having an even better experience thanks to our waitress, Lauryn.She was hands-down the best server we’ve had in a long time. Lauryn had an amazing personality, was genuinely engaging, and even played along with our conversations, which made the experience fun and relaxed. And all during the heavy crowd surrounding the football game.
She was incredibly attentive and made sure we had everything we needed the entire time—even with me being a picky eater. Service like this truly stands out. Lauryn made our visit memorable, and we will absolutely be back because of her.

Atmosphere: 5

Food: 5

Service: 5

Came here over weekend. It wasn't that busy.That too around 2 pm. Party of 3.
The servers forced us to sit right next to a big party of like 40 some people, I looked around and there were probably 15 more tables available. I was like why here? (That to in a squeezed corner table ) and all this BECAUSE the next server on shift was serving in that area.
I saw an empty table right in that serving area.. I was like what about here and she was like !no you are 3, this is for 4 people!!!!! I can put you on wait if you want..
like really??? Do you even know C of customer service??? We came down and were right away seated in cpk.

Service: 1

I really love Dave & Buster’s Northridge and visit often. It’s a great place for kids to have fun, and the overall atmosphere is enjoyable for families.

However, I was disappointed to see that the couch/seating area was removed. As a parent, I used that couch to sit and wait comfortably while my children were playing. Removing it makes waiting much less comfortable, especially for parents who are not participating in the games.

The seating was practical and appreciated, and its removal negatively impacts the experience for families. I hope management considers bringing back adequate seating for parents and guardians who are waiting.

Atmosphere: 5

Food: 5

Service: 4

the kids love it, the drinks are good. we both have fun :)

Atmosphere: 5

Food: 4

Service: 5

Okay, how do I describe the best evening of my life. It all starting when I decided to take the family out for the evening. We decided to go to Dave & Buster's. It was real easy to find seats but on the other hand it was a Navy SEAL Black ops impossible mission to find anybody to serve those seats. We must have sat there 15 minutes before I decided to get up and look for help. Now I do understand that it is probably very difficult to be a waiter waitress/bartender / babysitter but it took another 10 12 minutes for somebody to actually realize that I was asking for help. I don't think there is anything I did short of getting naked and jumping on the bar to get somebody's attention before somebody finally came. My family ordered what they wanted it was my turn I wanted the buffalo wings and sliders but I have a distaste for boned chicken, boned anything for a matter fact. So I completely ask the waitress if I could have these sliders and the boneless wings instead of the bone wings you know swapping it swap it out even if I had to pay more. I guess a customer can't order what they want because I was told no so it's actually get what I wanted I had to order a completely different meal on top of what I was already getting which was honestly very very blood boiling. I understand life is difficult for people but if somebody comes to your establishment and wants to order something and they would like it a certain way you don't tell them no you try to cater to your customers. For the amounts of money that I spent that night I would have expected some wow service instead I got not now crappy give me your bank account information so I can take all your money service. Extremely disappointed. And I know this is not going to help my situation out they're not going to offer me a meal at half up price or even offer a reimbursement or even if a night there on them I know they're not going to do that but this is for anybody else that goes there be warned it might seem fun until you're going through it.

Atmosphere: 2

Food: 3

Service: 1

The atmosphere was great and so was the staff and the prizes. Only problem was the best baseball game was broken

Atmosphere: 5

Food: 5

Service: 4