There was a young man taking our order. My daughter said if we get a discount and he said yeah the Senior citizen discount. Which is so rude to even assume anything . I've never been so insulted . And who ever was the supervisor/manager just sat there and not said one word .From what I understand that if someone is a senior they will ask specifically for that discount and you have to show id . So he needs to be retrained because we're never going back there again.
Atmosphere: 1
Food: 1
Service: 1
B H
Super expensive Very poor quality Unpleasant staff
Jonathan F Choyce
I am satisfied with the response from management and my next visit, that the preparation and presentation will be as I make it myself.
Thank you Del Taco
I think as the owner, you received the msg & will make sure the professionalism and expertise you expect will be implemented.
Changed comment:
Atmosphere: 3
Food: 3
Service: 5
Tyler Johnson
Worst customer service I've ordered multiple times thru the app to pick up from the restaurant and they never have my food ready. Wait time too long at this location and staff is very rude. Find another location. Whats the point if ordering ahead of time if it takes 30 min to get the food?
Atmosphere: 1
Food: 1
Service: 1
Noah Love
Paid extra for quaso dip for my fries and they forgot it so now I can't enjoy the fries I got either
Atmosphere: 3
Food: 3
Service: 1
Steve Bhatia
As fast food chains go, I like most of the items go. Real cheese shredded daily , steak tacos and ground beef is good quality. I usually get the chicken burrito with green sauce and take out the white sauce. I think it taste more Mexican like that. Not sure why there’s white sauce in there. Give it a try
Atmosphere: 4
Food: 4
Service: 4
Vahe Hamalian
Wanted to go with the 2 kids and asked if we could use a coupon per kid and the cashier said we should ask the manager and when we asked her she flat out refused giving a look like we're breaking some kind of a covenant so I said I'm out, we went to Popeyes instead
Atmosphere: 1
Food: 3
Service: 1
Betty Slack
Love the chicken soft tacos here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Nachos
Evie March
Fast and accurate on orders
Brandon Firstraised
I ordered the birria tacos here and it wasn't that good.
Almost $10 for 3 tacos with sour cream. Employee was nice
Steve Smith
Good place
Atmosphere: 5
Food: 5
Service: 5
L!d!a Re-send-!z
Worst service ever...
Atmosphere: 1
Food: 1
Service: 1
Skim blackson
Food was okay for the price, Very helpful customer service experience with julio/julian (sorry) Help me set up the app, and always going above and beyond altough i notice that the managers seem to be very rude and sharing personal details and remarks out loud especially the shorter woman with alot of makeup.Also tried rushing him as he was trying to multitask by taking an order and helping me redeem my points , She doesnt represent the restaurant in a good way but when i go through the drive through i have a good experience with the employees always asking about my day. Never had a problem with this place until last night when a lady on the speaker said she was close at 11:40 and when i said its not 12 yet i was rudely cut off and ignored. Will probably come back but not after changes are made. I think her name was lorena
Atmosphere: 2
Food: 3
Service: 4
Sooyi
Employee need to be trained. Some of them were not focus their job.
There was a young man taking our order. My daughter said if we get a discount and he said yeah the Senior citizen discount. Which is so rude to even assume anything . I've never been so insulted . And who ever was the supervisor/manager just sat there and not said one word .From what I understand that if someone is a senior they will ask specifically for that discount and you have to show id . So he needs to be retrained because we're never going back there again.
Atmosphere: 1
Food: 1
Service: 1
Super expensive
Very poor quality
Unpleasant staff
I am satisfied with the response from management and my next visit, that the preparation and presentation will be as I make it myself.
Thank you Del Taco
I think as the owner, you received the msg & will make sure the professionalism and expertise you expect will be implemented.
Changed comment:
Atmosphere: 3
Food: 3
Service: 5
Worst customer service I've ordered multiple times thru the app to pick up from the restaurant and they never have my food ready. Wait time too long at this location and staff is very rude. Find another location. Whats the point if ordering ahead of time if it takes 30 min to get the food?
Atmosphere: 1
Food: 1
Service: 1
Paid extra for quaso dip for my fries and they forgot it so now I can't enjoy the fries I got either
Atmosphere: 3
Food: 3
Service: 1
As fast food chains go, I like most of the items go. Real cheese shredded daily , steak tacos and ground beef is good quality. I usually get the chicken burrito with green sauce and take out the white sauce. I think it taste more Mexican like that. Not sure why there’s white sauce in there. Give it a try
Atmosphere: 4
Food: 4
Service: 4
Wanted to go with the 2 kids and asked if we could use a coupon per kid and the cashier said we should ask the manager and when we asked her she flat out refused giving a look like we're breaking some kind of a covenant so I said I'm out, we went to Popeyes instead
Atmosphere: 1
Food: 3
Service: 1
Love the chicken soft tacos here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Nachos
Fast and accurate on orders
I ordered the birria tacos here and it wasn't that good.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
Almost $10 for 3 tacos with sour cream. Employee was nice
Good place
Atmosphere: 5
Food: 5
Service: 5
Worst service ever...
Atmosphere: 1
Food: 1
Service: 1
Food was okay for the price, Very helpful customer service experience with julio/julian (sorry) Help me set up the app, and always going above and beyond altough i notice that the managers seem to be very rude and sharing personal details and remarks out loud especially the shorter woman with alot of makeup.Also tried rushing him as he was trying to multitask by taking an order and helping me redeem my points , She doesnt represent the restaurant in a good way but when i go through the drive through i have a good experience with the employees always asking about my day. Never had a problem with this place until last night when a lady on the speaker said she was close at 11:40 and when i said its not 12 yet i was rudely cut off and ignored. Will probably come back but not after changes are made. I think her name was lorena
Atmosphere: 2
Food: 3
Service: 4
Employee need to be trained. Some of them were not focus their job.
Atmosphere: 2
Food: 3
Service: 1
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