El Pollo Loco

16940 Nordhoff St, Northridge
(818) 895-1680

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Recent Reviews

Up until today I mostly avoided El Pollo Loco. My past (few) experiences with the company had led me to believe that the food is underwhelming. Granted, I only tried a handful of items on the menu and this was years ago.

This one visit changed my mind about El Pollo Loco. Not only was the service fast but the presentation of the food was great. I ordered the Double Chicken Tostada meal and it was pretty damn good! The tostada was filling by itself. The side...
Cant redeem the rewards points at any polloloco. I tried 6 diferent times in diferents locations. Every time i scan the code at kiosk ,cashiers or app it says invalid code. I dont see the purpose of earning points and not be able to redeem the points earned. What a dissappintment on the corporation
We had such a great experience here. The food was excellent ! I want to give a special recognition to the manager Aracely. My grandson accidently ordered the wrong burrito, and of course didn't realize it till he tried it. She changed it for him immediately, and was so very kind ! He absolutely loved it ! A+ all the way, for the fantastic food and management !! Thank you again..best food and customer service !!

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