Horrible location. Starting with the way they ration the sauces no matter how much food you get they are trying to nickel and dime extra money out of you. The store manager is cool but they young guy working the front was completely condescending rude and disrespectful. the employee's are way too comfortable being disrespectful to customers.
Megan Dozier
Two women behind the counter tried to scam me out of my online order, straight up crooks.
Benjamn Montiel
Good customer service The best price 👌
Ellery Baugh
Maybe it is because the place is slow. Unless you’re headed north on Balboa it is a bit difficult to get in and out of the restaurant. But the food always seems fresh and tasty and the staff is friendly.
Sauce Ha
Live down the street and would rather drive 5 more min to another jack in the box after being harassed MANY times by the MANAGER MARIA. Harassing customers over sauces is crazy. Horrible attitude too smh.
John Long
I come here a lot (lol, too much) and this location is ALWAYS on point. I can always depend on that whatever Jack in the Box offers, if it's from this location, it will be the best version it can be. It's also clean inside and the staff is friendly, courteous and professional. 24/7 and always a pleasant experience! Easy 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Gabriela Perez
Maria and Ruben have great customer service! Thank you for always making sure my jack wrap is well done :)
Atmosphere: 4
Food: 5
Service: 5
Adolfo Can
The women manager didn’t want to give me four ranch even though I ordered in the app. The manager wanted to charged me for extra ranch. She yelled at me and kept saying I have to pay for it. My advice don’t come to this place until they give free ranch. This place is a bunch of cheapskates.
Service: 1
L.J. Herndon
Why is it that it's asking too much to actually get lettuce on one of their tacos
Atmosphere: 1
Food: 2
Service: 3
Christina Lister
I never ever post reviews maybe a few times throughout my entire life anyways I just definitely felt the need to do so this location in particular is probably one of the best Jack-in-the-Box I’ve had as far at least I can remember great customer service lady inviting natural food is amazing. Tim is great. Only thing I didn’t really approve of the bathroom being a little bit messy and smelly, but hey, how much can she control, what she has Control over has zero complaints for me
Participating in Dodger strikeout promo when we can for free jumbo jack. Go Dodgers!
Atmosphere: 4
Food: 4
Service: 4
V B (VB)
Greasy undercooked tacos again, app crashed and placed my order twice and charged me twice. They tell you to contact the Jack in the Box but they don't accept calls or respond to postings. Horribly run
Parking: Very old damaged parking lot
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Onion Rings
The Man (ALF)
Every time there's an issue at this location. Last night I went through drive-thru nobody answered the call box and I waited and waited. I finally drove up to the window and the manager was just leaning against the counter with the headset in her hand. Slow service, the guy stood there while holding my food and having a conversationWhen you call the corporate office and they're not taking calls. A horribly run organization. I would suggest not shopping at Jack in The Box at all. I like their tacos better than del Taco, but at least del Taco has good customer service. I guess Jack in the Box doesn't care about revenue
Horrible location. Starting with the way they ration the sauces no matter how much food you get they are trying to nickel and dime extra money out of you. The store manager is cool but they young guy working the front was completely condescending rude and disrespectful. the employee's are way too comfortable being disrespectful to customers.
Two women behind the counter tried to scam me out of my online order, straight up crooks.
Good customer service
The best price 👌
Maybe it is because the place is slow. Unless you’re headed north on Balboa it is a bit difficult to get in and out of the restaurant. But the food always seems fresh and tasty and the staff is friendly.
Live down the street and would rather drive 5 more min to another jack in the box after being harassed MANY times by the MANAGER MARIA. Harassing customers over sauces is crazy. Horrible attitude too smh.
I come here a lot (lol, too much) and this location is ALWAYS on point. I can always depend on that whatever Jack in the Box offers, if it's from this location, it will be the best version it can be. It's also clean inside and the staff is friendly, courteous and professional. 24/7 and always a pleasant experience! Easy 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Maria and Ruben have great customer service! Thank you for always making sure my jack wrap is well done :)
Atmosphere: 4
Food: 5
Service: 5
The women manager didn’t want to give me four ranch even though I ordered in the app. The manager wanted to charged me for extra ranch. She yelled at me and kept saying I have to pay for it. My advice don’t come to this place until they give free ranch. This place is a bunch of cheapskates.
Service: 1
Why is it that it's asking too much to actually get lettuce on one of their tacos
Atmosphere: 1
Food: 2
Service: 3
I never ever post reviews maybe a few times throughout my entire life anyways I just definitely felt the need to do so this location in particular is probably one of the best Jack-in-the-Box I’ve had as far at least I can remember great customer service lady inviting natural food is amazing. Tim is great. Only thing I didn’t really approve of the bathroom being a little bit messy and smelly, but hey, how much can she control, what she has Control over has zero complaints for me
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I loved the food
Atmosphere: 5
Food: 5
Service: 5
Excellent
Participating in Dodger strikeout promo when we can for free jumbo jack. Go Dodgers!
Atmosphere: 4
Food: 4
Service: 4
Greasy undercooked tacos again, app crashed and placed my order twice and charged me twice. They tell you to contact the Jack in the Box but they don't accept calls or respond to postings. Horribly run
Parking: Very old damaged parking lot
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Onion Rings
Every time there's an issue at this location. Last night I went through drive-thru nobody answered the call box and I waited and waited. I finally drove up to the window and the manager was just leaning against the counter with the headset in her hand. Slow service, the guy stood there while holding my food and having a conversationWhen you call the corporate office and they're not taking calls. A horribly run organization. I would suggest not shopping at Jack in The Box at all. I like their tacos better than del Taco, but at least del Taco has good customer service. I guess Jack in the Box doesn't care about revenue
Atmosphere: 2
Food: 3
Service: 1
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