Jersey Mike's Subs

This Jersey Mike's is desperate for experienced management.
I was in there 20 minutes waiting for a to go order of 1 sandwich that I ordered 20 minutes before picking it up.
Tell me why there was no line, a lot of staff and my sandwich wasn't even close to ready? Because no one helps the TO GO sandwich artist when there are no customers in line.

Why? Because they probably don't share tips.
If this location had a manager this wouldn't be the case. Smh

Atmosphere: 1

Food: 5

Service: 1

Workers are rude and don't listen to what you want. Online orders are not prepared correctly.

Atmosphere: 1

Food: 1

Service: 1

So as small businesses owners we completely understand that closing early is a very important task. But greeting your customers by saying they don’t accept cash in the last 30 mins is very unprofessional. Then she had the nerve to say something to her co worker about saying she’s gunna say something different next time . Then when we finally got to order she told us we couldn’t eat any subs that are made on the stove because they just cleaned it it was 8:40 . Honestly never ever going back here . The location on Sepulveda and Devonshire is way more better ! If I was her manager ide fire her on the spot .

Atmosphere: 1

Service: 1

They didn't understand English and asked 6 times what we wanted on the sandwich as if it was there first time making a sandwich the lady the cut the meat and the lady that prepared itAlso they for got to put bacon as I asked.Not coming here again and when I said thank you at the end because I didn't tip them they never said anything

Food: 3

Service: 1

No one’s answers phones. Needed to make an edit to an online order and can’t get a hold of anyone. Horrible customer service.

Atmosphere: 4

Food: 5

Service: 1

I got a turkey and roast beef sub, it was

Atmosphere: 4

Food: 4

Service: 4

Consistently the best Sub .

Didn't go

While waiting for my order I couldn't help but to overhear a conversation from the manager the way she was talking to an yound employee and how disrespectful & rude she was to him in front of others. She was totally unprofessional and I hope that corporate does a better job in hiring these managers with no people skills training at all. Instead of encouraging your employees to grow within the company you have these "Managers" discouraging these employees who seem young, which is probably their first job and seems like they just graduated, no disrespect to any of them but none of them had smiles and the energy in there was uncomfortable. I'm sure it all starts from the head in there which was obvious why they looked nervous. If a person in charge needs to address any personal issue with any of their employees it's only right to pull them to the side instead of putting them on blast which nobody needs to deal with that type of bullyness. The kid had a red face as if feeling embarrassed and right before I left I told that kid THANK YOU! Don't let anyone get to you. You're doing a good job and found out that the managers name was Ameena I believe. Her energy was all bad. Employees should all be trained to smile more which will automatically bring in better customer service instead of everyone looking like they're scared to talk. I'm sure if there's better leadership that place can be a better working environment. People will still go there bc of the name and the food but the energy gots to go. "Manager-Ameena", learn how to respect your employees and perhaps leave your personal problems at home. Be kind to these employees who are just getting in the work field. We need to help these teens grow with positive training instead of cracking a whip on them. Who knows what else has been going on if I never walked in on this.

Atmosphere: 1

Food: 4

Service: 1

Super clean great sub's and friendly personal

Atmosphere: 5

Food: 5

Service: 5

I Usually Go To Granada Hills Jersey Mikes. This Is My 1st Time Coming To Northridge Jersey Mike's & The Entire Front Counter Is Very Nasty. Regardless To How Busy This Place Is There Are Enough Employees To Keep The Place

Atmosphere: 1

Horrible service. Placed an order through DoorDash and they claimed it didn’t go through. Staff was very rude and unhelpful and would not offer any solutions.

When I call to place an order the employees just pickup and hang up. Tried calling 4 times they ignored my call twice and picked up and hung up on me twice.

Worst Jersey Mikes I have ever had. There was hardly ANY meat on my sandwich. Avoid this location.

Very delicious lots of parking space. Quiet area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Cheese Steak