The staff here clearly needs retraining—basic customer service skills are lacking. If they’re not willing to do their job properly, management should find replacements who will
G H
Quite a large variety of options but the front counter service was lacking, I plainly asked for a raspberry lemon macarons by the time he got to my order he had forgotten and all he heard was lemon so he said they didn't have any and they were obviously in the window display as raspberry lemon
Maka Infinity
This was the mango lemonade, which tastes just like water with a lemon squeezed in it. If you like a slight lemon taste in your Mango Lemonade then you'll probably like this drink.
Frank Spencer (Mr. Chatsworth)
It was sinfully delicious. I am so glad that I went to the gym before coming here. This is a must have treat.
Jessica Medrano
Took my family here yesterday around 7pm and found two nat flies INSIDE the case with beautiful desserts. I told the worker at the front desk and he seemed nonchalant about it only offering me a “oh okay” and continued not to do anything about it. I saw him bag up orders right after I told him what I saw, so if you ordered anything there yesterday after 7pm you ate stuff that had flies on top of it. Will never come back here again disgusting
Noel Sason
Amazing food, amazing customer service, and a great price for what you are getting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Chicken Salad Sandwich, Smoked Sausage Bread, Sugar Mochi Donut, Croissant Donut, Cinnamon Apple Pie, Fruit Bite Raspberry
Eric Kim
Such an amazing bakery with many different types of bread to choose from. My personal favorite were the mochi donuts. I highly recommend them. It also has a really nice atmosphere and asthetic. Service was great as well and very polite throughout my whole stay.
Atmosphere: 5
Food: 5
Service: 5
Tania Gonzalez
I love this place! I love their pastries and coffee! Recently bought the mocha cake and it was yummy
Atmosphere: 5
Food: 5
Service: 4
R L
The pastries are very fresh, made that day, you can taste them while eating, the fruit looks shiny, the hot dogs are excellent with Danish bread, I recommend it as a clean place, the service of the employees is very friendly, only the diners are a little arrogant, because a lot of Anglo-Saxon people go, they need hot sandwiches and more hot food.
Atmosphere: 4
Food: 4
Service: 5
S J
After this place opened, it was great to have a wider range of choices along with Galleria Tous Les Jours. At the time of opening, Paris Baguette appeared to have opened the store as a Korean, as there were congratulatory flower pots written in Korean. I really hope this store does well, and it's great to see Korean bread cafes being loved by local Americans. However, as time passed and each time I came here, I felt that the store was getting dirtier. Even yesterday, at my insistence, my family and I had lunch at this restaurant, but the table was left in a damaged state, making it unsuitable for eating coffee and bread, and I don't know when the trash can was cleaned, but it was very old and dirty. It was unclean and the drinking water provided for customers was completely ridiculous as the water bottles were stained with scale. Also, the white coating on the water bottle stand has peeled off and there is black rust on it. It's so pathetic that the owner doesn't know if he can't see these things or if he just keeps the profits and doesn't come to the store. In the end, the iced coffee I drank yesterday became a problem, and both my son and I got enteritis. We had several bouts of bright yellow diarrhea. We ended up taking enteritis medicine and calmed down a little this morning. If you are only interested in making money, you should not work in this famous franchise food business. Customers come here after seeing this franchise brand, but in the end, they suffer losses due to upset stomachs. If you, the owner, are reading this, I hope you will feel a great deal and retrain your employees.
The customer service at this pairs baguette is awful. No smile no welcome no thank you. So different from the one in Encino. It's like a bother that you vame in.... if you ask them for something they have an bad attitude..let alone warm up what you just purchased. They dont wear gloves when handling food. The employees look like they are having a horrible time working there.
Atmosphere: 1
Food: 1
Service: 1
Jae Ho
Bakery is ok but very pricy. Also I want to point out that the staff should be more friendly not make customers uncomfortable to ask something they needed. Why they are working to there if you do not like service job and can’t working with customer service mindset.
Atmosphere: 1
Food: 3
Service: 1
Jenny Kwon
I bought the mini strawberry cream cake two days in a row here. First time was great because the cake was fresh. The second time (today), I was very disappointed. When I took the cake out for my father’s birthday, I noticed that the strawberries were dry and old. I WAS SO EMBARRASSED. They had the fresh cake sitting out on display and gave me the older cake for the same price $36. IF YOU ARE BUYING CAKE, MAKE THEM PACKAGE IT UP IN FRONT OF YOU OR OPEN UP THE BOX AND DOUBLE CHECK THAT IT IS FRESH. Otherwise you will embarrass yourself later. Today’s cake quality was not worth $36. I feel scammed.
The staff here clearly needs retraining—basic customer service skills are lacking. If they’re not willing to do their job properly, management should find replacements who will
Quite a large variety of options but the front counter service was lacking, I plainly asked for a raspberry lemon macarons by the time he got to my order he had forgotten and all he heard was lemon so he said they didn't have any and they were obviously in the window display as raspberry lemon
This was the mango lemonade, which tastes just like water with a lemon squeezed in it. If you like a slight lemon taste in your Mango Lemonade then you'll probably like this drink.
It was sinfully delicious. I am so glad that I went to the gym before coming here. This is a must have treat.
Took my family here yesterday around 7pm and found two nat flies INSIDE the case with beautiful desserts. I told the worker at the front desk and he seemed nonchalant about it only offering me a “oh okay” and continued not to do anything about it. I saw him bag up orders right after I told him what I saw, so if you ordered anything there yesterday after 7pm you ate stuff that had flies on top of it. Will never come back here again disgusting
Amazing food, amazing customer service, and a great price for what you are getting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Chicken Salad Sandwich, Smoked Sausage Bread, Sugar Mochi Donut, Croissant Donut, Cinnamon Apple Pie, Fruit Bite Raspberry
Such an amazing bakery with many different types of bread to choose from. My personal favorite were the mochi donuts. I highly recommend them. It also has a really nice atmosphere and asthetic. Service was great as well and very polite throughout my whole stay.
Atmosphere: 5
Food: 5
Service: 5
I love this place! I love their pastries and coffee! Recently bought the mocha cake and it was yummy
Atmosphere: 5
Food: 5
Service: 4
The pastries are very fresh, made that day, you can taste them while eating, the fruit looks shiny, the hot dogs are excellent with Danish bread, I recommend it as a clean place, the service of the employees is very friendly, only the diners are a little arrogant, because a lot of Anglo-Saxon people go, they need hot sandwiches and more hot food.
Atmosphere: 4
Food: 4
Service: 5
After this place opened, it was great to have a wider range of choices along with Galleria Tous Les Jours. At the time of opening, Paris Baguette appeared to have opened the store as a Korean, as there were congratulatory flower pots written in Korean. I really hope this store does well, and it's great to see Korean bread cafes being loved by local Americans. However, as time passed and each time I came here, I felt that the store was getting dirtier. Even yesterday, at my insistence, my family and I had lunch at this restaurant, but the table was left in a damaged state, making it unsuitable for eating coffee and bread, and I don't know when the trash can was cleaned, but it was very old and dirty. It was unclean and the drinking water provided for customers was completely ridiculous as the water bottles were stained with scale. Also, the white coating on the water bottle stand has peeled off and there is black rust on it. It's so pathetic that the owner doesn't know if he can't see these things or if he just keeps the profits and doesn't come to the store. In the end, the iced coffee I drank yesterday became a problem, and both my son and I got enteritis. We had several bouts of bright yellow diarrhea. We ended up taking enteritis medicine and calmed down a little this morning.
If you are only interested in making money, you should not work in this famous franchise food business. Customers come here after seeing this franchise brand, but in the end, they suffer losses due to upset stomachs. If you, the owner, are reading this, I hope you will feel a great deal and retrain your employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The customer service at this pairs baguette is awful. No smile no welcome no thank you.
So different from the one in Encino. It's like a bother that you vame in.... if you ask them for something they have an bad attitude..let alone warm up what you just purchased. They dont wear gloves when handling food. The employees look like they are having a horrible time working there.
Atmosphere: 1
Food: 1
Service: 1
Bakery is ok but very pricy. Also I want to point out that the staff should be more friendly not make customers uncomfortable to ask something they needed. Why they are working to there if you do not like service job and can’t working with customer service mindset.
Atmosphere: 1
Food: 3
Service: 1
I bought the mini strawberry cream cake two days in a row here. First time was great because the cake was fresh. The second time (today), I was very disappointed. When I took the cake out for my father’s birthday, I noticed that the strawberries were dry and old. I WAS SO EMBARRASSED. They had the fresh cake sitting out on display and gave me the older cake for the same price $36. IF YOU ARE BUYING CAKE, MAKE THEM PACKAGE IT UP IN FRONT OF YOU OR OPEN UP THE BOX AND DOUBLE CHECK THAT IT IS FRESH. Otherwise you will embarrass yourself later. Today’s cake quality was not worth $36. I feel scammed.
Atmosphere: 3
Food: 3
Service: 3
Best dessert ever ???
Atmosphere: 5
Food: 5
Service: 5
Not too far from Santa Clarita!
Atmosphere: 5
Food: 5
Service: 5
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