I live just across the street from this Starbucks. I choose to go to another Starbucks because the drinks are so horrible here and the customer service is pathetic. Today instead of driving I'll walk over.The employee just throws the drinks out on the counter with its spilling out of the top with no care in the world. I just bother not to say anything because that's my experience at this particular Starbucks.
Work From Home
No indoor seating anymore. Complete failure.
Carlos
It's insight that they denied cups of water on a 105 temperature for customer in i wil never going back too buy anything on Starbucks in my life this is for sure
Atmosphere: 1
Food: 1
Service: 1
Syed Gohar
Use the drive thru. It's a little tricky as its inside a strip mall and Google directions gets a little confused.
Atmosphere: 4
Food: 4
Service: 4
Eduardo Giner
Bad manners from the barista
Atmosphere: 3
Food: 3
Service: 1
Jay Tee
I recently left a positive review for the Starbucks at 9020 Reseda Blvd, Northridge, CA 91324, but my latest experience was disappointing and aligned with many of the negative comments I’ve seen on Yelp and Google. During my visit, my friend and I were not greeted upon entering, despite the store not being busy. We waited for Michelle to take our order, and when I mentioned my previous positive experiences and ongoing loyalty, she did not acknowledge it or even offer a simple greeting. She also did not take my name for the order, which is unusual for Starbucks. When my friend asked if Michelle could dispose of a used gift card, she curtly responded that we could do it ourselves. This lack of courtesy and professionalism was surprising and made us feel unwelcome. Additionally, the quality of the drinks was disappointing. I ordered my usual Iced Lavender Cream Oatmilk Matcha , but this time it was watery, not thick like it used to be, lacked the signature lavender cream topping, and tasted bland. When I inquired about it, the staff simply insisted the cream was included without offering to remake the drink or address my concerns. Overall, the service and product quality have declined significantly. Based on this experience, I do not plan on returning.
Atmosphere: 1
Food: 1
Service: 1
Dan O
Matt makes ruins my day every time I get there and he’s working. Worst barista ever!!
Atmosphere: 1
Food: 1
Service: 1
Sherry Walton
Matt’s attitude is detrimental to this company. It’s disappointing to know loyal customers will be disrespected and humiliated at this location. Do better Starbucks
Helen Oche
Horrible experiences here constantly, extremely rude staff. Matt, one of the baristas here completely burned my food then proceeded to yell the most disgusting things at me, simply for asking for a new breakfast wrap.
Hopefully Matt is no longer here to create terrible experiences for customers. Seems like the rest of the staff just follow his lead. Just go to another location
Atmosphere: 1
Food: 1
Service: 1
Tyler AmberMay
I had a great experience at the Northridge Starbucks! The staff was friendly, the service was quick, and my drink was made perfectly. The atmosphere was clean and comfortable, making it a great spot to relax or get some work done. I would definitely recommend this location to anyone in the area. Looking forward to my next visit!
I come here almost everyday because it’s the closest one to my job and the employees are always in such a rush to get you out the door and insanely rude. (Especially this guy Matt, he’s always rude, every single time) Corporate needs to retrain all employees at this location. If it weren’t for the fact that this location is walking distance from my work I would never come here.
Noah Aea
Just terrible service this guy Matt was rude as hell to me, 0/10 do not go here
Atmosphere: 1
Food: 1
Service: 1
Danelio Gee
Order 3 different times, 3 times was made wrong and finally I'm doing a review to see if they can see there mistake. Same store making the same mistakes 3 times?? Why?? Strawberry Acai no strawberry pieces, and they added extra
Atmosphere: 2
Food: 1
Service: 1
Alan Cox
I asked for an iced Hazelnut oatmilk shaken espresso, did realize until after I had left with it that they made it into a blonde espresso... its disgusting and not what I ordered.
I live just across the street from this Starbucks. I choose to go to another Starbucks because the drinks are so horrible here and the customer service is pathetic. Today instead of driving I'll walk over.The employee just throws the drinks out on the counter with its spilling out of the top with no care in the world. I just bother not to say anything because that's my experience at this particular Starbucks.
No indoor seating anymore. Complete failure.
It's insight that they denied cups of water on a 105 temperature for customer in i wil never going back too buy anything on Starbucks in my life this is for sure
Atmosphere: 1
Food: 1
Service: 1
Use the drive thru. It's a little tricky as its inside a strip mall and Google directions gets a little confused.
Atmosphere: 4
Food: 4
Service: 4
Bad manners from the barista
Atmosphere: 3
Food: 3
Service: 1
I recently left a positive review for the Starbucks at 9020 Reseda Blvd, Northridge, CA 91324, but my latest experience was disappointing and aligned with many of the negative comments I’ve seen on Yelp and Google.
During my visit, my friend and I were not greeted upon entering, despite the store not being busy. We waited for Michelle to take our order, and when I mentioned my previous positive experiences and ongoing loyalty, she did not acknowledge it or even offer a simple greeting. She also did not take my name for the order, which is unusual for Starbucks.
When my friend asked if Michelle could dispose of a used gift card, she curtly responded that we could do it ourselves. This lack of courtesy and professionalism was surprising and made us feel unwelcome.
Additionally, the quality of the drinks was disappointing. I ordered my usual Iced Lavender Cream Oatmilk Matcha , but this time it was watery, not thick like it used to be, lacked the signature lavender cream topping, and tasted bland. When I inquired about it, the staff simply insisted the cream was included without offering to remake the drink or address my concerns.
Overall, the service and product quality have declined significantly. Based on this experience, I do not plan on returning.
Atmosphere: 1
Food: 1
Service: 1
Matt makes ruins my day every time I get there and he’s working. Worst barista ever!!
Atmosphere: 1
Food: 1
Service: 1
Matt’s attitude is detrimental to this company. It’s disappointing to know loyal customers will be disrespected and humiliated at this location. Do better Starbucks
Horrible experiences here constantly, extremely rude staff. Matt, one of the baristas here completely burned my food then proceeded to yell the most disgusting things at me, simply for asking for a new breakfast wrap.
Hopefully Matt is no longer here to create terrible experiences for customers. Seems like the rest of the staff just follow his lead. Just go to another location
Atmosphere: 1
Food: 1
Service: 1
I had a great experience at the Northridge Starbucks! The staff was friendly, the service was quick, and my drink was made perfectly. The atmosphere was clean and comfortable, making it a great spot to relax or get some work done. I would definitely recommend this location to anyone in the area. Looking forward to my next visit!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No toilet for customers. Negative impression.
Service: 1
I come here almost everyday because it’s the closest one to my job and the employees are always in such a rush to get you out the door and insanely rude. (Especially this guy Matt, he’s always rude, every single time) Corporate needs to retrain all employees at this location. If it weren’t for the fact that this location is walking distance from my work I would never come here.
Just terrible service this guy Matt was rude as hell to me, 0/10 do not go here
Atmosphere: 1
Food: 1
Service: 1
Order 3 different times, 3 times was made wrong and finally I'm doing a review to see if they can see there mistake. Same store making the same mistakes 3 times?? Why?? Strawberry Acai no strawberry pieces, and they added extra
Atmosphere: 2
Food: 1
Service: 1
I asked for an iced Hazelnut oatmilk shaken espresso, did realize until after I had left with it that they made it into a blonde espresso... its disgusting and not what I ordered.
Atmosphere: 4
Food: 1
Service: 4
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