The Coffee Bean & Tea Leaf

I ordered on the app so I wouldn’t have to wait, but I still had to wait. When I asked the guy for my order, he was very rude. Once both drinks were finished, no one said anything. It’s your job to inform people that their drinks are ready.

I love all Coffee Bean locations but this one is testing me. In April, they made us a drink with rotten almond milk. In May, one of our drinks was mostly milk and no coffee. Today, they used regular milk instead of oat milk. It’s frustrating to say the least.

Love this place and the ambience. Friendly people and always smiling
I highly recommend it

Have been buying my coffee drink here everyday for the past three times the caramel blended coffee has been almost pure water and iced today it happened again and I went back this time to let them know and they had me wait there to fix my drink until they took care of everyone else I didn’t like that they did that am a regular who spends about 25-30 dollars daily and I expect my drink to have good taste and well done.

Clean, friendly with great drink options. Never a bad experience.

Customer service was decent, but my drink wasn't great.

Tried their Cafe latte it was really good

Yesterday, 12/27/24, we stopped by at our most frequented Coffee Bean and were helped out by Eli, who was very friendly and helpful. The rest of the staff was in good spirits and although they were busy, which they almost always are when we stop by, the drinks were ready in a few minutes. They all wished us a happy new year and we were on our way!

Atmosphere: 4

Food: 5

Service: 5

A good alternative for my wife and I since we started boycotting S-bucks. Nice to hang outside and enjoy coffee with the wifey.

Outdoor atmosphere is extra. U can enjoy the fire pits outside and lit covered patio sundown. Enjoy your coffee and lattes al fresco plus at 2500 points U collect 4 free drinks a year…..Keep coming back ☕️

Atmosphere: 5

Food: 5

Service: 5

Please teach your team to not touch their nose and mouth and them start making customers drink without washing their hands

I was there on 11/12 afternoon
Very unsanitary

The staff are super welcoming and helpful. Loved the joy and kindness of the young lady who took my order. She was very attentive along with greeting other patrons as they walked in with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Pumpkin Coffee, Iced Coffees Vanilla Iced Coffee

Thank you. God bless all of you 🙏

Atmosphere: 5

Food: 5

Service: 5

nice place and very kind peoples and good coffee

Atmosphere: 5

Food: 5

Service: 5

I normally would give a Coffee Bean store 5 stars, anywhere. However, I wanted to be noticed and this store routinely prepares our favorite drink, the Vanilla Ice Blended, with chunks of unblended ice that block the large straw. Today was no different... but it should have been. A few couple of months ago, we happened to meet the manager of the store and told her that the Northridge store is the only one we've visited that has this problem. West LA, Magic Mountain, Ventura Blvd., even the store inside a gas station near the Salton Sea, make the Blended with a smoothie-like consistency, no chunks. She told us it was one of the blenders that caused the issue and it would be remedied. Well, the last two visits a week apart and there is still a problem, possibly when the offending blender is used but I don't watch the staff to see which one is selected. I first looked for a way to contact either the store or corporate directly today but CBTL's contact form is non-existent, only the international links appear on the website. Maybe someone will listen now. I almost forgot, using the app for a points reward? That doesn't appear to be working either. This is the second time the "free drink" was not free but, at least this time, I noticed the 450 pts were deducted from my balance anyway. The last time I just thought it didn't work and nothing was deducted. Oh, well. Note to the manager about this: don't leave trainees alone at the register. They don't know how to fix this issue.

Atmosphere: 3

Food: 1

Service: 3