I have never had any bad customer experiences, so I'm not sure who everyone else is dealing with. My family has been going to Chapala since it was still on Firestone. Their champurrado, conchas, and chirizo bolillos are our favorites.
Irene Hernandez
Only one star wanted to give zero but not an option for review,, upon reading reviews 2 years later lady that everyone talks about being rude is still there! Sophia should definitely not be the face of this establishment,, very rude and throws change back at customer, and spoke to us very condescending,, definitely not going back!!! I see this has been addressed with previous complaints but nothing has been done
Atmosphere: 1
Food: 1
Service: 1
Adalberto sierra
Overall this place has great bread.
Atmosphere: 5
Food: 5
Service: 5
Jennifer L.
Muy buena panadería! El único problema es que ya no hacen los tamales como antes! Compre unos tamales ahora y eran pura masa. Antes los hacían bien con mucha carne o pollo con el chile pero ahora ya son PURA MASA que les ponen. Le echan poquito de carne o pollo con el chile a ladito y ya, no es suficiente para toda la masa que les ponen! Ojalá empiecen hacerlos otra vez como los hacían antes, la misma cantidad de masa y carne en un tamal.
Roberto Garcia
I bought a cake, the lady couldn't write anything on it or even had a decoration , and the cake tasted nasty, taste it like if when the freezer was left outside for a long time, nasty, had to dump it, never going back.
Michelle G.
Yummy fresh bread i got the mini conchas they are so moist the tamales were a lil to greasy for me but one here and there wont hurt
M L
Everything in this bakery is always very good. The bread is always very soft fresh and good. The tamales have good portion of meat and sauce. Service is great, I have never had an issue they are always very nice and greet me. Will continue coming to this bakery.
Amy A.
Omg my favorite place for the best mexican bread, conchitas are the best they're so soft, Great customer service too. Definitely always come back for more
Ivan Rojas
As always they serve better
Melody V.
Super careros! (Over charging) $3 for a cup of medium coffee! Who do they think the are Starbucks... they don't even have paper cups... they use the cheapest, worst cups styrofoam. Smh... oh and I've seen flies inside the cases of bread. So yeah!
(Translated by Google) The bread is very good but its very rude lousy staff(Original)El pan muy bueno pero su personal pésimo muy grosero
roberto lara
Good bread besides the lady at front .so rude when you pay she trows change back at you bad manners i seen people just walk out on her..but there is an old lady that is very kind..
ELY VILLALPANDO
(Translated by Google) Employees with a very bad temper, if they don't like their job, they should find another one. And the tamales only a little meat and the rest pure dough and the little meat on the tip nothing else. And the very clear champurrado is no longer made as before.(Original)Las empleadas de muy mal genio si no les gusta su trabajo que se busquen otro. Y los tamales solo poca carne y la demas pura masa y la poca carne en la punta nadamas. Y el champurrado muy claro ya no lo hacen como antes.
Christina B.
This place has some of the best pan dulce I've tried in the area. Large selection and the bread tastes fresh. Got pan de muerto from here and sweet bread for my parents. They loved it too. My mom always requests that I get the bread from here now. Will be going back soon for more!
Antonio Pacheco
El pan está mui bueno pero el servicio es discastin la persona que atiende no tiene modales para atender al cliente hoy tube una mala experiencia con una de ellas y hace algún tiempo atrás también me dieron cambio con un billete falso
I have never had any bad customer experiences, so I'm not sure who everyone else is dealing with. My family has been going to Chapala since it was still on Firestone. Their champurrado, conchas, and chirizo bolillos are our favorites.
Only one star wanted to give zero but not an option for review,, upon reading reviews 2 years later lady that everyone talks about being rude is still there! Sophia should definitely not be the face of this establishment,, very rude and throws change back at customer, and spoke to us very condescending,, definitely not going back!!! I see this has been addressed with previous complaints but nothing has been done
Atmosphere: 1
Food: 1
Service: 1
Overall this place has great bread.
Atmosphere: 5
Food: 5
Service: 5
Muy buena panadería! El único problema es que ya no hacen los tamales como antes! Compre unos tamales ahora y eran pura masa. Antes los hacían bien con mucha carne o pollo con el chile pero ahora ya son PURA MASA que les ponen. Le echan poquito de carne o pollo con el chile a ladito y ya, no es suficiente para toda la masa que les ponen! Ojalá empiecen hacerlos otra vez como los hacían antes, la misma cantidad de masa y carne en un tamal.
I bought a cake, the lady couldn't write anything on it or even had a decoration , and the cake tasted nasty, taste it like if when the freezer was left outside for a long time, nasty, had to dump it, never going back.
Yummy fresh bread i got the mini conchas they are so moist the tamales were a lil to greasy for me but one here and there wont hurt
Everything in this bakery is always very good. The bread is always very soft fresh and good. The tamales have good portion of meat and sauce. Service is great, I have never had an issue they are always very nice and greet me. Will continue coming to this bakery.
Omg my favorite place for the best mexican bread, conchitas are the best they're so soft, Great customer service too. Definitely always come back for more
As always they serve better
Super careros! (Over charging) $3 for a cup of medium coffee! Who do they think the are Starbucks... they don't even have paper cups... they use the cheapest, worst cups styrofoam. Smh... oh and I've seen flies inside the cases of bread. So yeah!
Restaurantji Recommends
(Translated by Google) The bread is very good but its very rude lousy staff(Original)El pan muy bueno pero su personal pésimo muy grosero
Good bread besides the lady at front .so rude when you pay she trows change back at you bad manners i seen people just walk out on her..but there is an old lady that is very kind..
(Translated by Google) Employees with a very bad temper, if they don't like their job, they should find another one. And the tamales only a little meat and the rest pure dough and the little meat on the tip nothing else. And the very clear champurrado is no longer made as before.(Original)Las empleadas de muy mal genio si no les gusta su trabajo que se busquen otro. Y los tamales solo poca carne y la demas pura masa y la poca carne en la punta nadamas. Y el champurrado muy claro ya no lo hacen como antes.
This place has some of the best pan dulce I've tried in the area. Large selection and the bread tastes fresh. Got pan de muerto from here and sweet bread for my parents. They loved it too. My mom always requests that I get the bread from here now. Will be going back soon for more!
El pan está mui bueno pero el servicio es discastin la persona que atiende no tiene modales para atender al cliente hoy tube una mala experiencia con una de ellas y hace algún tiempo atrás también me dieron cambio con un billete falso