Chipotle Mexican Grill
12539 Imperial Hwy., Norwalk
(562) 210-4915
Recent Reviews
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Visited this Chipotle on Thanksgiving Eve and they were running a buy-one-get-one deal, so I grabbed two bowls. The service was quick and efficient, and the ingredients tasted fresh as usual. The portion size was generous, and everything was well-seasoned. Even though it was a busy day, the staff handled the line smoothly. Convenient location on Imperial Hwy and a solid spot for a quick and satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Stingy
The service is fast and food is fresh. I found it to be a little pricey but it was good.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Waited at front to be helped. No one said a word to me while they're ringing up an employee. Waited to long so I just left. You guys suck.
Updated review 3 years later:
It's 7pm and out of barbacoa. Then they have the audacity to look at me like I'm the asshole for canceling my order and walking out since they're out of barbacoa 3 hours before they close.
Very little protein served, not worth it
Atmosphere: 3
Food: 1
Service: 3
Food was absolutely disgusting. How are you going to charge someone $21 and give them that crap? Carne asada was completely dry and someone literally put like 10 chips in a large chip bag. I understand y’all do small portions now but that crap is ridiculous. And tell your staff to give receipts not just toss them in the trash in front of guest when they ask for one.
Atmosphere: 2
Food: 1
Service: 2
Same chipotle taste, nice service, clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Pick up orders take longer than just ordering in line
Atmosphere: 3
Food: 5
Service: 1
I love Chipotle, and this location never disappoints. The service is always friendly, quick, and efficient, and the staff really go out of their way to make sure everything is done right. The food is fresh and delicious every time, and the place is kept clean and welcoming. Definitely one of the better Chipotle locations I’ve been to!
Atmosphere: 5
Food: 5
Service: 5
I couldn’t enjoy my meal because the person making my food was drenching in sweat and saw his sweat drip into my bowl. I asked for another bowl but the instead of doing that he apologized and continued working on the same bowl. Service was really slow too. It did not seem like any of them wanted to work there. Chipotle is getting expensive and service experience is declining.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Why does their food have to be so expensive??
Atmosphere: 3
Food: 3
Service: 3
Honey chicken puts a new twist on chicken
Atmosphere: 4
Food: 5
Service: 4
The food is always bad here. burned hard or dry. Dont come here. Save your money
Atmosphere: 1
Food: 1
Service: 1
Chipotle is a great place for anyone who appreciates fresh, delicious, and filling food. I often order the burrito bowl with barbacoa, brown rice, beans, corn, lettuce, and salsa — everything is always top quality. The ingredients are fresh, the meat is well-cooked, and the portions are generous. I especially like that you can customize your meal exactly the way you want it. The staff is polite, and service is fast, even during busy hours. There’s a spacious and convenient parking lot, which is a big plus. The atmosphere is cozy with a modern interior — it’s a great spot to dine in or grab food to go. Chipotle is definitely one of my favorite options for fast, yet high-quality meals.
Atmosphere: 5
Food: 5
Service: 5
I was hesitant to come to this location because of the recent reviews but I needed to make my own judgement so I ordered on the app and picked it up at the drive thru. The drive thru attendant was pleasant and had it ready. When I got home and opened the bag, my order was neatly placed with a napkin and fork on top. The bowl was just as I ordered with the right amount of ingredients that I requested. It all tasted fresh. No complaints at all!
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