Going to leave 1-star reviews in the hopes they address their issues. Went today around 9:30am to get food for the family. There was an issue with the machine that prints the sticker and that held up the line. The gentleman in front of me already has his food but couldn't get it due to the paper roll being replaced. I was next and they made my food. At least one of the burritos ordered was not rolled right, but that's okay. There was about 4 people behind me with only 2 women making the food. In other words, there was a rush with only two people making food. You would think there would be a process in place that when there's a rush, others will help by adding the condiments to the food and wrapping it, while the others focused on warming the tortillas or toasting the tortas, but no. No process in place. To add more to the delay, the gentleman ahead of me was entitled to get a free drink. There was no one in the drinks station readily available. They needed to call her. She was working on something else. Improve your customer service. Have a contingency plan for when the printer is not available to print the price sticker. Maybe write a code on the blank sticker so the employee on the register can punch in and charge it. Sometimes when I'm there it feels like employees are not willing to collaborate and help each other. All of this starts at the top. Implement some employee recognition programs and make your employees feel valued. You will then see how your customer service improves as well as your ratings. Until then, keep putting profits over reviews.
Reina S.
I came in on August 2nd to get my husband a tres leches cake for his birthday. We would get our tres leches cake from here all the time when we bought them because they were so good and moist. I came in and they no longer put any writing on the cakes for you, which is fine but the ladies behind the counter don't have to be rude about it. The cake was not good at all it was pretty dry and it had a lot of frosting. I only put 2 stars because the cashier was nice.
Francis B.
I come here a lot, the tacos are delicious and the carnitas and chicken is good , I come in fill up my cart and before leaving I stop and get tacos mostly, There's burritos and tortas and quesadillas . The masa For tamales is good from here just add some chicken boo-ya and it's done, slap it , flip it ,spread it out lol and u gots you some Delicious tamales. Once in a while in the back by meat it stinks but other then that this is my store.
Amber S.
I just felt the need to write this review to thank Fransisco for his amazing help yesterday. I ordered a fruit platter at the very last minute Over the phone . He was so helpful to make sure got exactly what I needed . Called me back to make sure it would be ready for me first thing this morning . The staff was just as kind handing me the the fruit platter this morning . I love this store . All employees are kind and this store is always so clean . The services I received today made such a good start to my day . Thank you NorthGate market
maria b.
Últimamente cada que voy los precios están ridículamente altos y ahí menos cajeros. Definitivamente mis compras en esta tienda serán limitadas.
Anita V.
This location don't have no chicken in can I really don't recommend this location plus there meat are there Tuna salad that's made is Rotten and the next day the Supervior need to act to do something about this matter plus Ochoa next to check on the meat products aswhile thanks
Evelyn M.
Everytime i come here i always check for expiration dates. The fruit & vegetables are always about to expire or already expired. The bell peppers that come wrapped all had some kind of white mold at the top. The garlic had some brown/green mold. The tostadas all expired on may 5,2022( i was there today may 9,2022.) I even asked an employee about the dates & all he said was that it did expire & walked away. Mostly everything here is moldy. It is sad that this is what they sell to our people. Ill rather pay a little more & go to La Vallarta Supermarket. I'm glad they at least got rid of the rotten smell coming from the store
Oliver W.
This Northgate is one of the best. Their bread, fresh juices, and hot goods are amazing I haven't had a chance to try the soup bar yet but it is in my list. It is also one of the few places I have ever seen selling fresh garbanzo beans.
jacob reyes
The bathroom near their living room smells
Maria P.
My daughters and I have been going for the last five years. It has a lot of good things and it reminds me of our country. But for some reason for the past year or two some of the staff have been rude, unfriendly and disrespectful. I've witness people having a hard time almost in every department, even the employees that collect the carts outside. And I have also had my share of bad experiences. Like my daughters just went to buy some groceries a week ago. One of them need to use the restroom. But they had never used it before they didn't know that it had a coded door. So, my eldest daughter went to ask for the code. As she came out from the hallway there were two employees at the flower department. So my daughter asked for the code and the employee only made a gesture with her hand and left my daughter standing there. So she waited thinking she was going to ask for the code. When the employee finally came back she just went by my daughter towards the restroom without saying anything. So my daughter followed her thinking that she was going to open it. When my daughter got to where the restroom was the employee was talking to a male employee. Finally the female employee asked the male if he was going to clean the restroom and he said yes. So the female employee turns around and tells my daughter that the restroom was going to be clean. When my daughter herd that she just let them know that it would have to be after she finished using it because she had an emergency. At this time the female employee couldn't say anything and finally my daughter got to use the restroom. My daughters and I have been going through stuff like this by employees at this facility. Personally I deal with the flower lady. I don't know her name but she's tall with a bun on the top of her head. I use to buy flowers about every two weeks for my santos. And almost every time I would go she's was there. Sometimes she would be putting new flowers on the stand and I would want to take the fresher ones and she would literally wait for me to get from the older bunch before taking out the new flowers. Or she would just walk away until I leave. So with time I just stopped buying flowers from there and ignored the lady. I still go there because it's the closest grocery store I have. But to this day I am trying to ignore this person every time I go but after what happened with my girls I decided to do this. And next time something like this happens to my daughters or me I will go and make an official complaint. Please educate your employees. It seems they need more training in customer service skills and how to be respectful even if they have a personal opinion on some of your regular customers. Even though there is more things I have experience I don't think I have enough room to write about them.
your canitas beans and rice was the last thing I ate yesterday. myself and a few coworkers. now all of are sick. stomach cramps..naseau..vomiting body chills..I hat your food. I'm never eating there again. ????
Loren V.
Wow! I've been paying $6-$11 for fresh squeezed juice at other places and these ready made fresh juices were only $2.99 and exactly what I needed. Not every northgate has the same products but this one always blows me away whenever I go! I have to go back just to get more juice! Thanks!
Ed H.
My go-to market for Hispanic food products. Selection is good. Produce is always fresh at best prices. There's in-house bakery and kitchen offering authentic Hispanic baked goods and dishes. The meat department offers a variety of pork beef and poultry products. This market is very busy and plenty of traffic around the parking lot.
Mary S.
I decided to give their prepared food a try today and I was disappointed in their quality and taste. Their hatch chili and cheese tamale was almost all masa and their beans and rice also lacked flavor and seasoning. Their tamales were 2 for $4.00. I purchased 4 and a small plate of rice and beans and paid almost $20.00. The small plate of rice and beans cost more than the tamales and it was just a small serving. What a ripoff; I will not be returning or recommending
Ati Wananiita Mandevu
Estoy tan feliz de haber obtenido un préstamo de un prestamista genio que me ayudó con mi préstamo. Fue increíble cómo obtuve un préstamo de $ 350,000,00 dólares estadounidenses. Probé un servicio diferente pero nunca pude obtener un préstamo de ese servicio.Algunos de ellos me pedirán que complete muchos documentos y al final del día no terminará bien.Pero estoy feliz después de reunirme con la compañía de préstamos llamada michaelrichard. EMPRESA). Pude obtener mi préstamo
Going to leave 1-star reviews in the hopes they address their issues. Went today around 9:30am to get food for the family. There was an issue with the machine that prints the sticker and that held up the line. The gentleman in front of me already has his food but couldn't get it due to the paper roll being replaced. I was next and they made my food. At least one of the burritos ordered was not rolled right, but that's okay. There was about 4 people behind me with only 2 women making the food. In other words, there was a rush with only two people making food. You would think there would be a process in place that when there's a rush, others will help by adding the condiments to the food and wrapping it, while the others focused on warming the tortillas or toasting the tortas, but no. No process in place. To add more to the delay, the gentleman ahead of me was entitled to get a free drink. There was no one in the drinks station readily available. They needed to call her. She was working on something else. Improve your customer service. Have a contingency plan for when the printer is not available to print the price sticker. Maybe write a code on the blank sticker so the employee on the register can punch in and charge it. Sometimes when I'm there it feels like employees are not willing to collaborate and help each other. All of this starts at the top. Implement some employee recognition programs and make your employees feel valued. You will then see how your customer service improves as well as your ratings. Until then, keep putting profits over reviews.
I came in on August 2nd to get my husband a tres leches cake for his birthday. We would get our tres leches cake from here all the time when we bought them because they were so good and moist. I came in and they no longer put any writing on the cakes for you, which is fine but the ladies behind the counter don't have to be rude about it. The cake was not good at all it was pretty dry and it had a lot of frosting. I only put 2 stars because the cashier was nice.
I come here a lot, the tacos are delicious and the carnitas and chicken is good , I come in fill up my cart and before leaving I stop and get tacos mostly, There's burritos and tortas and quesadillas . The masa For tamales is good from here just add some chicken boo-ya and it's done, slap it , flip it ,spread it out lol and u gots you some Delicious tamales. Once in a while in the back by meat it stinks but other then that this is my store.
I just felt the need to write this review to thank Fransisco for his amazing help yesterday. I ordered a fruit platter at the very last minute Over the phone . He was so helpful to make sure got exactly what I needed . Called me back to make sure it would be ready for me first thing this morning . The staff was just as kind handing me the the fruit platter this morning . I love this store . All employees are kind and this store is always so clean . The services I received today made such a good start to my day . Thank you NorthGate market
Últimamente cada que voy los precios están ridículamente altos y ahí menos cajeros. Definitivamente mis compras en esta tienda serán limitadas.
This location don't have no chicken in can I really don't recommend this location plus there meat are there Tuna salad that's made is Rotten and the next day the Supervior need to act to do something about this matter plus Ochoa next to check on the meat products aswhile thanks
Everytime i come here i always check for expiration dates. The fruit & vegetables are always about to expire or already expired. The bell peppers that come wrapped all had some kind of white mold at the top. The garlic had some brown/green mold. The tostadas all expired on may 5,2022( i was there today may 9,2022.) I even asked an employee about the dates & all he said was that it did expire & walked away. Mostly everything here is moldy. It is sad that this is what they sell to our people. Ill rather pay a little more & go to La Vallarta Supermarket. I'm glad they at least got rid of the rotten smell coming from the store
This Northgate is one of the best. Their bread, fresh juices, and hot goods are amazing I haven't had a chance to try the soup bar yet but it is in my list. It is also one of the few places I have ever seen selling fresh garbanzo beans.
The bathroom near their living room smells
My daughters and I have been going for the last five years. It has a lot of good things and it reminds me of our country. But for some reason for the past year or two some of the staff have been rude, unfriendly and disrespectful. I've witness people having a hard time almost in every department, even the employees that collect the carts outside. And I have also had my share of bad experiences. Like my daughters just went to buy some groceries a week ago. One of them need to use the restroom. But they had never used it before they didn't know that it had a coded door. So, my eldest daughter went to ask for the code. As she came out from the hallway there were two employees at the flower department. So my daughter asked for the code and the employee only made a gesture with her hand and left my daughter standing there. So she waited thinking she was going to ask for the code. When the employee finally came back she just went by my daughter towards the restroom without saying anything. So my daughter followed her thinking that she was going to open it. When my daughter got to where the restroom was the employee was talking to a male employee. Finally the female employee asked the male if he was going to clean the restroom and he said yes. So the female employee turns around and tells my daughter that the restroom was going to be clean. When my daughter herd that she just let them know that it would have to be after she finished using it because she had an emergency. At this time the female employee couldn't say anything and finally my daughter got to use the restroom. My daughters and I have been going through stuff like this by employees at this facility. Personally I deal with the flower lady. I don't know her name but she's tall with a bun on the top of her head. I use to buy flowers about every two weeks for my santos. And almost every time I would go she's was there. Sometimes she would be putting new flowers on the stand and I would want to take the fresher ones and she would literally wait for me to get from the older bunch before taking out the new flowers. Or she would just walk away until I leave. So with time I just stopped buying flowers from there and ignored the lady. I still go there because it's the closest grocery store I have. But to this day I am trying to ignore this person every time I go but after what happened with my girls I decided to do this. And next time something like this happens to my daughters or me I will go and make an official complaint. Please educate your employees. It seems they need more training in customer service skills and how to be respectful even if they have a personal opinion on some of your regular customers. Even though there is more things I have experience I don't think I have enough room to write about them.
Restaurantji Recommends
your canitas beans and rice was the last thing I ate yesterday. myself and a few coworkers. now all of are sick. stomach cramps..naseau..vomiting body chills..I hat your food. I'm never eating there again. ????
Wow! I've been paying $6-$11 for fresh squeezed juice at other places and these ready made fresh juices were only $2.99 and exactly what I needed. Not every northgate has the same products but this one always blows me away whenever I go! I have to go back just to get more juice! Thanks!
My go-to market for Hispanic food products. Selection is good. Produce is always fresh at best prices. There's in-house bakery and kitchen offering authentic Hispanic baked goods and dishes. The meat department offers a variety of pork beef and poultry products. This market is very busy and plenty of traffic around the parking lot.
I decided to give their prepared food a try today and I was disappointed in their quality and taste. Their hatch chili and cheese tamale was almost all masa and their beans and rice also lacked flavor and seasoning. Their tamales were 2 for $4.00. I purchased 4 and a small plate of rice and beans and paid almost $20.00. The small plate of rice and beans cost more than the tamales and it was just a small serving. What a ripoff; I will not be returning or recommending
Estoy tan feliz de haber obtenido un préstamo de un prestamista genio que me ayudó con mi préstamo. Fue increíble cómo obtuve un préstamo de $ 350,000,00 dólares estadounidenses. Probé un servicio diferente pero nunca pude obtener un préstamo de ese servicio.Algunos de ellos me pedirán que complete muchos documentos y al final del día no terminará bien.Pero estoy feliz después de reunirme con la compañía de préstamos llamada michaelrichard. EMPRESA). Pude obtener mi préstamo