Starbucks

11790 Firestone Blvd, Norwalk
(562) 863-7138

Recent Reviews

Sort by
Raul Caldera

Love this place but store hours not accurate. It’s barely 845pm and told by rep that store is closing when online it says until 1030pm and drive thru up to 9pm. This needs to be clarified. Thanks.

Cleone Murphy Realtor

The employees were great. The restrooms are clean. Nice place.

Atmosphere: 5

Service: 5

Celestial Being

Destiny is Amazing! 😁

Atmosphere: 5

Food: 5

Service: 5

Jesse Suarez

Terrible Starbucks. I go to Starbucks all over California but I’ve never been treated so poorly. This goes far beyond just not being greeted. I work remotely running route all over California and today I needed to get some work done on my vehicle. I went into this Starbucks because generally my Starbucks experiences are one of chill vibes you could say. On this day I happen to have already bought a drink and just wanted to sit quietly and wait for my car to be ready however you could tell the employees would have rather been anywhere else. I could tell by the way the employees were acting that I was in a not so great part of Norwalk you could say. I sat there quietly minding my business on the Wi-Fi however when I needed to use their restroom they decided it was time to exercise their authority by telling me restrooms were for customers only. Sounds logical however I am a customer I just wasn’t purchasing anything today. I plan on reducing my visits to Starbucks after this visit. It’s ashamed that a few bad locations can make the whole brand look so unappealing.

Atmosphere: 1

Food: 1

Service: 1

Janine Niemann

I dropped my drink and they were kind enough to make me another one on the house. 🥺 Thank you Starbucks

Atmosphere: 5

Food: 5

Service: 5

Geilisa (HTK)

Why are all the outlets covered? Needed a nice place to drink coffee and use my computer. Makes sense its empty in there.

Atmosphere: 1

Eli Guedj

Fast and fresh

Atmosphere: 5

Food: 5

Service: 5

Kris Parrish

One of the worst Starbucks I've ever been to. Service was terrible and the place was very dirty. I arrived just after opening and the chairs were all over the place, filthy dust and food crumbs all over the floor. The cashier looked like she just rolled out of bed, no grooming standards what so ever and super unfriendly.

Atmosphere: 1

Food: 2

Service: 1

Leo Vidaurri

When you make an order, there is an expectation to receive what you ask for. There was an error with one of our drinks and the issue was addressed with the barista. A replacement drink was made and again, another error. How many times do you have to ask to get it right. There are times when even if you're nice about it, you need to size the opportunity to make it right.

Atmosphere: 3

Food: 5

Service: 3

Hasancan Polat

This place has freedom and quality service
+best coffee
+perfect customer service
+helpful and smart

Atmosphere: 5

Food: 5

Service: 5

Carlos Lobo

Good place, always gets the order right ✅️
Nice folks.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Iced Caramel Macchiato, Carmelfrappuccino

Arthur Tellez Sanchez

It smelled like old laundry water, and it took them 3 seconds to make and serve my drink, but they made me wait 20 minutes.

Atmosphere: 1

Food: 1

Service: 1

Cecilia Vazquez

Lyssa at the drive thru just doesn’t have no customer service at all.

Food: 5

Service: 1

Beatrice Tyson

In this day and time no one should we discriminate against anyone? Never go back

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Caramel Macchiato

Francisca Almazan

Good service

Atmosphere: 5

Food: 5

Service: 5

Loading...