The Petaluma Costco is always packed! Especially on a Saturday morning! Self check out was not the right option for me, but everything tasted delicious and when we got our churros the lady behind the counter was nice enough to wrap all five in a bag so I didn't drop them. The extra thoughtfulness was very appreciated since I had my hands full. I will be back.
Glenn r.
The hot dog combo is still $1.50 ! Perfect snack for running errands. They discontinued the combo pizza tho
soolenoi jay
"Kirkland Signature AA Alkaline Batteries, 48-count" costco.com says $10.99 when I visit this novato costco today I see they are selling for $13 ....teller called manager to check on this when I requested. And manager simply said $10.99 is online price .....I mean what ??????? I feel it too much work for him to make this correction. ...@everyone please check prices properly.... back to Amazon now LOL
David James
The tire center wouldn't replace my battery even though it was a pretty new battery because of some stupid rule even though they're the only ones who carry this brand battery around here. It was purchased about a year and a half ago so it was hard for me to argue since I cant remember anything really except for going there for a battery. If you want to buy a battery that lasts about a year and a half with a weak warranty then go to Costco Tire Center in Novato.
Ms. Fernandez el espacio es el infinito
I really don’t know why many people review this place as a good place to shop at. All I say was coincided, instigating workers who refuse to provide the service I requested and paid for. After hours of wait they started behaving in a trashy Sychiatric way that makes me feel that management is not doing their job. I can take the wait and the rest but their gagging up to instigate me as a group, their stamping like they had a severe medical disorder makes me very concern, and disturbed. I don’t know where the are the CEO of Costco who don’t mange and care for their company.
Meta4 matt
The thing I like about this Costco is that the lines move quickly. Most big-box stores are frustratingly under staffed. Not this one. Although I don't utilize it, I've been with a family member, and the pharmacy is exceedingly well run. I'm impressed.
W. White
Very good Costco. This location is larger than our Everett WA location. I enjoyed seeing the different items and what's similar. I would shop here again on my next visit to this area.
Jane Dorn
First time I’ve ever had a bad experience at this Costco. Employee at checkout was so incredibly rude when my Visa didn’t work, insisting and sternly repeating that I give him another card immediately or he was going to cancel the transaction of my cart full of items. Unbelievable!! Not many people in line and I just needed a few minutes to contact the visa co. This could have been handled easily with some patience. Management notified.
sara marie
I love this Costco. It is well stocked with daily essentials. The tech area is also very cool and the jewelry is beautiful. When I finished shopping Quentin helped me load my SUV. He was friendly and professional.
Erik Vogel
This Costco is well staffed and was packed with patrons. Well stocked aisles and loads of meat. They had sold almost all of the cakes by 10:45 am, and had to grab what was available.
It's Costco, so to sum it all up, good deals on the basics. Don't fall in love with a particular item as it may not always be there for you, but they are good at introducing new items. I've enjoyed the addition of paneer lately and love trying the different varieties of kombucha. Two things I wish for -- greater ease at getting help in store (find an item etc) and elimination of some of the more harmful foods (avoiding certain preservatives etc).
Kath S.
We ordered whole cheese pizza many times here as well as the vegetable pizza when they still offer it. We found that it is better to order the pizza after grocery shopping because it's more fresh that way but ofcourse if you don't have time to wait you can order ahead,too. Staff are always pleasant. Hubby likes the hotdog too.
Sunny L
Tuesday seems like a less busy day to shop based on my recent trip. At 5:30 pm, there were only 1 person ahead of me at the one of the checkout lanes.I shop here for about once a month to get a several easy to cook frozen food & other staples like cheddar cheese, olive oil and mixed nuts.The store is quite busy most of the time, and it’s slightly smaller than other Costco stores In Bay Area. However I find the most of the items that I buy often here except Hoody’s Salted Roasted Peanuts in shells (5 lbs bags) which Novato Costco doesn’t carry.Also often I see customers double parking their huge trucks in front of the store to load their purchases instead getting help from staff who’d be happy to bring the cart to their parked vehicle or unload passengers right in front of the store entrance while blocking the a big portion of the passageway.Due to those “me-first” people who shops here, sometimes the entrance gets so haphazardly congested and unsafe to many customers entering & exiting the store with very little clearance.
The Petaluma Costco is always packed! Especially on a Saturday morning! Self check out was not the right option for me, but everything tasted delicious and when we got our churros the lady behind the counter was nice enough to wrap all five in a bag so I didn't drop them. The extra thoughtfulness was very appreciated since I had my hands full. I will be back.
The hot dog combo is still $1.50 ! Perfect snack for running errands. They discontinued the combo pizza tho
"Kirkland Signature AA Alkaline Batteries, 48-count" costco.com says $10.99 when I visit this novato costco today I see they are selling for $13 ....teller called manager to check on this when I requested. And manager simply said $10.99 is online price .....I mean what ??????? I feel it too much work for him to make this correction. ...@everyone please check prices properly.... back to Amazon now LOL
The tire center wouldn't replace my battery even though it was a pretty new battery because of some stupid rule even though they're the only ones who carry this brand battery around here. It was purchased about a year and a half ago so it was hard for me to argue since I cant remember anything really except for going there for a battery. If you want to buy a battery that lasts about a year and a half with a weak warranty then go to Costco Tire Center in Novato.
I really don’t know why many people review this place as a good place to shop at. All I say was coincided, instigating workers who refuse to provide the service I requested and paid for. After hours of wait they started behaving in a trashy Sychiatric way that makes me feel that management is not doing their job. I can take the wait and the rest but their gagging up to instigate me as a group, their stamping like they had a severe medical disorder makes me very concern, and disturbed. I don’t know where the are the CEO of Costco who don’t mange and care for their company.
The thing I like about this Costco is that the lines move quickly. Most big-box stores are frustratingly under staffed. Not this one. Although I don't utilize it, I've been with a family member, and the pharmacy is exceedingly well run. I'm impressed.
Very good Costco. This location is larger than our Everett WA location. I enjoyed seeing the different items and what's similar. I would shop here again on my next visit to this area.
First time I’ve ever had a bad experience at this Costco. Employee at checkout was so incredibly rude when my Visa didn’t work, insisting and sternly repeating that I give him another card immediately or he was going to cancel the transaction of my cart full of items. Unbelievable!! Not many people in line and I just needed a few minutes to contact the visa co. This could have been handled easily with some patience. Management notified.
I love this Costco. It is well stocked with daily essentials. The tech area is also very cool and the jewelry is beautiful. When I finished shopping Quentin helped me load my SUV. He was friendly and professional.
This Costco is well staffed and was packed with patrons. Well stocked aisles and loads of meat. They had sold almost all of the cakes by 10:45 am, and had to grab what was available.
Restaurantji Recommends
It's Costco, so to sum it all up, good deals on the basics. Don't fall in love with a particular item as it may not always be there for you, but they are good at introducing new items. I've enjoyed the addition of paneer lately and love trying the different varieties of kombucha. Two things I wish for -- greater ease at getting help in store (find an item etc) and elimination of some of the more harmful foods (avoiding certain preservatives etc).
We ordered whole cheese pizza many times here as well as the vegetable pizza when they still offer it. We found that it is better to order the pizza after grocery shopping because it's more fresh that way but ofcourse if you don't have time to wait you can order ahead,too. Staff are always pleasant. Hubby likes the hotdog too.
Tuesday seems like a less busy day to shop based on my recent trip. At 5:30 pm, there were only 1 person ahead of me at the one of the checkout lanes.I shop here for about once a month to get a several easy to cook frozen food & other staples like cheddar cheese, olive oil and mixed nuts.The store is quite busy most of the time, and it’s slightly smaller than other Costco stores In Bay Area. However I find the most of the items that I buy often here except Hoody’s Salted Roasted Peanuts in shells (5 lbs bags) which Novato Costco doesn’t carry.Also often I see customers double parking their huge trucks in front of the store to load their purchases instead getting help from staff who’d be happy to bring the cart to their parked vehicle or unload passengers right in front of the store entrance while blocking the a big portion of the passageway.Due to those “me-first” people who shops here, sometimes the entrance gets so haphazardly congested and unsafe to many customers entering & exiting the store with very little clearance.
Don’t ever answer the phone.Rare when they answer
Awful service. Hung up on me as I was ordering.