Avoid this place like its got the plague when you see the woman who works lunch time. She was terrible. Absolutely disrespectful and it was the kind of nasty one would expect from 1st graders who missed nap time. I paid 2 times for 1 drink because the size was wrong and I had no problem doing so because I want what I want. I even gave the other chai to the barista who took my order wrong.after spending 18 on a cinnamon roll with icing a chai latte and ANOTHER chai latt and 4$ in tips- I realized it's paper straws, and idk about you, but I HATE paper. I can taste it. So I walked to the side of the counter that had the open side and I asked the guy who made my drink for another cup with a lid to sip on and this lady comes out and interrupted me while I was saying thanks to the guy, like I didn't exist at all. So I stood there for a moment til she was done interrupting so I could say thanks and as soon as she sees me (i was 1 foot DIRECTLY in front if her) she stops mid sentence to him and Starts in on me in this nasty nasally time saying i cant be right there. Well I was on customer SIDE CLEARLY.AND IF she has preference to have customers give a few feet of clearance from the "imaginary line" that separates staff from customers, then she should post a sign and definitely never talk to anybody like that. The disrespect that I just endured had pushed me off the edge for Peetz looks like I will have to switch to Starbucks because they have customer service. Coffee is great at Peet's but that was just disgusting today. Nov 4 2023 12:35pm
Atmosphere: 1
Food: 2
Service: 3
john vizurraga
They have people that are Z-gen that should be replaced with people that have mature attitude. I wouldn't expect much with regards to customer service.
Atmosphere: 2
Food: 1
Service: 1
Britt Esser
Grabbed the bakery to go bag. Great value
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
Martin Kipp
I mean it's a modern coffee shop, nothing more, nothing less.
Atmosphere: 4
Food: 5
Service: 5
Areli Lopez
Whenever I drive up to Santa Rosa, I stop here on my way. Wonderful, friendly people :)
Highly recommend stopping here for coffee.
Atmosphere: 5
Food: 5
Service: 5
Brad Harris
Best baristas in the business. Friendly staff and clean location.
EuropeHigh
Wonderful staff and environment, whether it’s busy or not they always got an awesome vibe circling the store !!!!
Atmosphere: 5
Food: 5
Service: 5
M Antonio C
Great spot for a cold coffee on a warm day. Clean cafe and clean facilities. Cool employees, too.
Tip them well.
Parking: Shopping center parking. Easiest on a motorcycle with dedicated spots in front (side).
Kid-friendliness: It's a Peets. You know the deal.
Wheelchair accessibility: ADA compliant
Atmosphere: 4
Food: 4
Service: 5
Kiffelyn Manor
The best place ever. When I drive back into California the first place I go to is to Lady Body Butter. I have used their products for a few years now. It's the best and the prices are very reasonable for the product. ?
Sonny A
Only place where they don’t have my food order when I place it online for pick up. Other than that it’s a great spot.
Stopped by for coffee, pastry, and to buy coffee beans. Seating outdoors when nice, or inside. Meet a friend to visit for a while.
Parking: Mall parking near Peets.
Wheelchair accessibility: Handicap parking very near Peets, and curb enhancement for wheelchair.
Atmosphere: 4
Food: 4
Service: 5
Darren Davis
PEET'S! Simply the best coffee!
Atmosphere: 5
Food: 5
Service: 5
Robert Binder
Fast service. Good products. Easy parking.
Atmosphere: 4
Food: 5
Service: 5
Rich
Asked for a hazelnut iced coffee, half sweet. They gave me a black cold brew and left space for me to make the coffee myself. Is this how Peets coffee works?
I was visiting from southern California and The Coffee Bean would never. I'm disappointed in you Pete.
Atmosphere: 1
Food: 1
Service: 1
Carrie Sciaroni
Fast , Friendly service and a great place to get great coffee withfor yourself and oreet up for a coffee with a friend
Avoid this place like its got the plague when you see the woman who works lunch time. She was terrible. Absolutely disrespectful and it was the kind of nasty one would expect from 1st graders who missed nap time. I paid 2 times for 1 drink because the size was wrong and I had no problem doing so because I want what I want. I even gave the other chai to the barista who took my order wrong.after spending 18 on a cinnamon roll with icing a chai latte and ANOTHER chai latt and 4$ in tips- I realized it's paper straws, and idk about you, but I HATE paper. I can taste it. So I walked to the side of the counter that had the open side and I asked the guy who made my drink for another cup with a lid to sip on and this lady comes out and interrupted me while I was saying thanks to the guy, like I didn't exist at all. So I stood there for a moment til she was done interrupting so I could say thanks and as soon as she sees me (i was 1 foot DIRECTLY in front if her) she stops mid sentence to him and Starts in on me in this nasty nasally time saying i cant be right there. Well I was on customer SIDE CLEARLY.AND IF she has preference to have customers give a few feet of clearance from the "imaginary line" that separates staff from customers, then she should post a sign and definitely never talk to anybody like that. The disrespect that I just endured had pushed me off the edge for Peetz looks like I will have to switch to Starbucks because they have customer service. Coffee is great at Peet's but that was just disgusting today. Nov 4 2023 12:35pm
Atmosphere: 1
Food: 2
Service: 3
They have people that are Z-gen that should be replaced with people that have mature attitude. I wouldn't expect much with regards to customer service.
Atmosphere: 2
Food: 1
Service: 1
Grabbed the bakery to go bag. Great value
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
I mean it's a modern coffee shop, nothing more, nothing less.
Atmosphere: 4
Food: 5
Service: 5
Whenever I drive up to Santa Rosa, I stop here on my way.
Wonderful, friendly people :)
Highly recommend stopping here for coffee.
Atmosphere: 5
Food: 5
Service: 5
Best baristas in the business. Friendly staff and clean location.
Wonderful staff and environment, whether it’s busy or not they always got an awesome vibe circling the store !!!!
Atmosphere: 5
Food: 5
Service: 5
Great spot for a cold coffee on a warm day. Clean cafe and clean facilities. Cool employees, too.
Tip them well.
Parking: Shopping center parking. Easiest on a motorcycle with dedicated spots in front (side).
Kid-friendliness: It's a Peets. You know the deal.
Wheelchair accessibility: ADA compliant
Atmosphere: 4
Food: 4
Service: 5
The best place ever. When I drive back into California the first place I go to is to Lady Body Butter. I have used their products for a few years now. It's the best and the prices are very reasonable for the product. ?
Only place where they don’t have my food order when I place it online for pick up. Other than that it’s a great spot.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Stopped by for coffee, pastry, and to buy coffee beans. Seating outdoors when nice, or inside. Meet a friend to visit for a while.
Parking: Mall parking near Peets.
Wheelchair accessibility: Handicap parking very near Peets, and curb enhancement for wheelchair.
Atmosphere: 4
Food: 4
Service: 5
PEET'S! Simply the best coffee!
Atmosphere: 5
Food: 5
Service: 5
Fast service. Good products. Easy parking.
Atmosphere: 4
Food: 5
Service: 5
Asked for a hazelnut iced coffee, half sweet. They gave me a black cold brew and left space for me to make the coffee myself. Is this how Peets coffee works?
I was visiting from southern California and The Coffee Bean would never. I'm disappointed in you Pete.
Atmosphere: 1
Food: 1
Service: 1
Fast , Friendly service and a great place to get great coffee withfor yourself and oreet up for a coffee with a friend
Loading...