Starbucks

This establishment is very spacious and has outdoor seating.

Atmosphere: 4

Food: 4

Service: 5

Poor service no one cares how long you standing there to order the gossip it’s more important than the customer and no one call you when your drink it’s ready you need to go and check everyone’s drink cup to see it it’s yours ridiculous
All tables and chairs are filthy sticky they never clean
Unacceptable food business to be filthy

Atmosphere: 1

Food: 3

Service: 1

I was at this Starbucks today at 3:50 pm, there were 3 employees (girls), all three looked at me multiple times and didn’t bother acknowledging or saying anything, they just continued their gossip so I left. Obviously they know nothing about customer service and don’t care. I had to put one star but even that’s not deserved for this kind of behavior.

Service: 1

The Vintage Oaks Starbucks has the worst service in Marin County. I give one star for the one good barrister.
Male.

Service: 1

Slowest Starbucks I’ve ever been to in my life. Waited nearly 30 minutes for a chai latte.

This place is quiet, spacey and good music. The barista is to be tipped for this drink. Amazing service and the presentation is absolute. I definitely recommend this place.

Atmosphere: 5

Food: 5

Service: 5

They don't even bother to call when your order is ready....

Atmosphere: 1

Food: 3

Service: 1

Although the service was fine the restaurant was not, the place to say the least is filthy, waste bin are full floor and tables are dirty, allowing people to sit in tables where people actually eat is disgusting...personnel not paying attention the restaurant beyond making coffee does not lend for an pleasurable experience...needs a lot of help, to bring it up to what I was always thought starbucks was about

Atmosphere: 1

Food: 3

Service: 4

They're already charging us an outrageous price for coffee and then twenty five more cents for a cup????

They need more staff. Only 2 people in the morning. Its coffee you should have more people working

Visit on regular basis for monthly cars and coffee.. attitude with service was interesting and not needed.. both ladies served and charged us for water. We also recieved child size cups. I've never experienced this from any other Starbucks. Everyone seemed irritated due to one bathroom not working. Customer service has fallen to the wasteside and rather unfortunate. Friends and i will be saving future funds and bringing own coffee or protien drinks from home.

Atmosphere: 1

Food: 1

Service: 1

I came here after reading reviews of folks being ignored. So I was searching for exactly that. Unfortunately, they recognized me as a customer and even asked what I would like. I hadn't been expecting to get called on, but I made up something on the spot. Coffee, black, in a cup. It worked. The food gets five stars, because coffee isn't really food (is it?). The atmosphere gets four because it's a Starbucks - what are you expecting? And the service gets five because they did exactly what a normal business does, even if you go in expecting to get ignored.

Parking: There is a parking lot. What else are you expecting someone to tell you about a parking lot? It's well paved, and has new enough painted stripes so you don't get too confused. If you see other cars around, just do what they're doing, generally speaking. You'll be fine. Just practice.

Atmosphere: 4

Food: 4

Service: 5

I rarely drink coffee, but when I do I usually get

Atmosphere: 5

Food: 5

Service: 5

No idea how this place has good reviews. Staff aren’t “unfriendly”, they're indifferent. One person at the register completely ignored us. The person that took the order put the wrong name on the drinks. Tables and floor were visibly dirty. General atmosphere was that of quiet disdain you’re forced to endure as there is no drive thru.

Atmosphere: 2

Food: 3

Service: 1

Specifically the management at this location does not have any respect for disabled people. They messed up my order. I told her (the manager who answered) that I was unable to get back in the store due to my disability, I have extreme trouble walking. I called and asked the manager If someone could bring the correct order right outside to me. Less than 20 feet away. She refused, so I asked if she could give me a refund over the phone. She refused that as well and rudely told me that in both cases I should come in the store, completely disregarding my disability. I called corporate, and they explained that this is not how they want their customers to be treated and refunded me promptly for my incorrect order. Thank you corporate.

Atmosphere: 1

Food: 1

Service: 1