They omitted a sandwich in my online pickup order, and after I called 2x, they agreed to refund me. Still haven't gotten my refund and they haven't responded to my follow up email.
Ken Kukulka
I'm a big fan of the Reuben Sandwich (corned beef AND pastrami). So I haven't tried their bagels yet. They make an excellent Reuben.
The place is clean and relaxing. Customer service is good.
I dropped one star because I get annoyed by the checkout screen that presents tip options that start at 15%. Of course I'm compelled to chose this option for fear of looking cheap. But for godssake you bus your own tables. What am I tipping for?
Wise Sons is just doing what everybody else is doing with their POS systems, but this practice sucks. Including sales tax you're paying 25% above the posted prices. Ultimately, I don't eat out as much because of this, or favor restaurants that don't do this.
Clare Crisafi
Very little cream cheese on the bagel. Kinda disappointing. Bagels used to be better back when it was Beauty bagel.
I ordered for pick up through door dash if it makes any difference.
Food: 1
Ella Willbrand
Disclaimer: I didn’t give Beauty’s 1 star because I actually like the sandwich and will be reordering in the future!
However, I’m confused why they charge $2.65 on uber eats for a Rugelach I thought that maybe it was going to come with 2 or 3. But paying almost 1/3 cost of a dozen eggs for a one-bite pastry is interesting for sure.
Food: 2
Wanda Robinson
I saw on Nextdoor where the one on Telegraph in Oakland has a rat infestation .... Someone from the company responded to my post. I made A mistake about the location. This person showed pictures from the TELEGRAPH Location and I tell you, those Rats were going to town on those Bagels, if you don't believe Me go to the app. These people need to hire some kittens or mountain lions...lol
Atmosphere: 1
Food: 1
Adrienne McBride
This place is totally aware of the mice/rat infestation! They leave their food out in the open and as you can see from the pics - and the rodents are tearing the food up. This is a serious health concern, and I will be contacting the Health Department tomorrow morning, as soon as they open!! This is just disgusting!! YUCKKKKKKK
Atmosphere: 1
Christopher Bywaletz
Really delicious bagels and breakfast sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Naveen Arun
I got the everything bagel with vegan cream cheese - it was probably one of the best (and unique) everything bagels I've ever had! The bagels are prepped in brine, so they are salty and crispy, which brought out the flavors of the everything seasoning in a really nice way.
The bagels here are gonna be polarizing based on whether you like salty food. Because of the brine prep, all the bagels are salty and crispy (literally potato-chip level). I personally loved it especially since I've never seen anything like it before.
There is plenty of seating inside and 3 or so outdoor tables for two. There isn't much airflow inside so it got quite hot on a sunny day.
I did not confirm whether the bagel itself is vegan. Next time I go I'll check. Will definitely be coming back!
Note for owners - because my bagel was served in a small plate had everything seasoning flying everywhere - a larger plate for this type of bagel could definitely help.
Food: 5
Ferdinand Querfeld
Amazing authentic food! Atmosphere is nice, staff very friendly and helpful. Great spot for bagels, we came for breakfast and loved it!
Atmosphere: 5
Food: 5
Service: 5
Candy Nakajima
I came here to meet a friend who was in town for only a few days. We both wanted to bagels and she recommended this spot.
We both ordered the same thing. And everything bagel classic smoked salmon, closed. I love and everything bagel and I am a cream cheese thot! We also ordered a mocha coffee. I am forgetting the person who helped us (dyed green hair) but she was very friendly and funny. Made sure to answer my ridiculous questions about the coffee.
The food came out quickly. I did enjoy the bagel. It hit the spot for me. Next time I may just get a toaster bagel with cream cheese bc that's usually what I crave. No frills, all love for the schmear. The mocha coffee was ok. Though it wasn't sweet (which I wanted) it did not taste like coffee. If I ordered that again I'd add 2 shots of espresso to that.
We ate indoors, enjoy the artwork on the wall, and caught up. Though they do have some outdoor seating as well. I'll definitely give this place a try again in the future.
Kind of annoying that you’re not allowed to walk your bike to the pick up counter and grab your order.
Food: 5
Service: 3
J Allard (Scribble-Tier)
EDIT: Increased the overall stars from 2 to 3, the service, and the food rating for the sandwich. I reached out to Wise Sons via email as requested and they were very kind and assured me the staff were talked to about this experience and that a new button was added in their system to prevent this from happening again. We will be coming back here because their breakfast sandwiches and bagels are good and this was dealt with appropriately.
The cashier was very rude to my friend, who is vegetarian and asked for the veggie version of the Manny's breakfast burrito. They said the pastrami is substituted with mushrooms, and my friend asked (multiple times) to not have the mushrooms or pastrami. The cashier said that without either it was a lot of money for not very much - even though there are lots of other ingredients in the burrito besides the meat/mushrooms. My friend again asked to have the veggie option without mushrooms since the cashier was being confusing and rude about their request. The cashier did finally make a note on the order to not have mushrooms - but unfortunately we realized when we were home that their burrito still had a lot of mushrooms, which they cannot have for indigestion reasons. Additionally, this was the last meal my friend was able to have for 48 hrs due to an intense surgery coming up, so this was incredibly upsetting. This is also the second time my friend has tried to order this burrito without mushrooms and it's still come with them. If it is not possible to do that, then the cashier or menu should have said that so we could order something else.
We swapped meals, and I was additionally disappointed that the cheaper of the two (the Chili crisp sandwich bagel) was also far more flavorful than the burrito. Right now, we're not sure if we'll be back, but if we do it will be at another location.
Atmosphere: 4
Food: 3
Service: 3
Jessica Sepulveda
so-so service, waayyy to foamy latte (they need to work on that. The bagel (sesame, toasted with cream cheese) had some issues. One side was extremely tough and the other was good. To me this indicates that one side was boiled for too long. The bagel was a workout for my jaw but the cream cheese was good. Probably wouldn’t go again. I like Boisik (idk how to spell it) better.
Atmosphere: 4
Food: 3
Service: 3
Harvey Carreiro
I used to get breakfast at Beauty’s at least once a week. I was happy to wait in line for the smoked trout or fried chicken sandwich. Beauty’s taught me how good a bagel can be. As soon as Wise Son’s took over the quality dropped significantly. I literally have dreams abt eating that perfect salt and pepper bagel once again. I keep hoping it will turn around and I’ll be served that incredible smoked trout sandwich once again, but I think it’s time to give up on that dream.
They omitted a sandwich in my online pickup order, and after I called 2x, they agreed to refund me. Still haven't gotten my refund and they haven't responded to my follow up email.
I'm a big fan of the Reuben Sandwich (corned beef AND pastrami). So I haven't tried their bagels yet. They make an excellent Reuben.
The place is clean and relaxing. Customer service is good.
I dropped one star because I get annoyed by the checkout screen that presents tip options that start at 15%. Of course I'm compelled to chose this option for fear of looking cheap. But for godssake you bus your own tables. What am I tipping for?
Wise Sons is just doing what everybody else is doing with their POS systems, but this practice sucks. Including sales tax you're paying 25% above the posted prices. Ultimately, I don't eat out as much because of this, or favor restaurants that don't do this.
Very little cream cheese on the bagel. Kinda disappointing. Bagels used to be better back when it was Beauty bagel.
I ordered for pick up through door dash if it makes any difference.
Food: 1
Disclaimer: I didn’t give Beauty’s 1 star because I actually like the sandwich and will be reordering in the future!
However, I’m confused why they charge $2.65 on uber eats for a Rugelach I thought that maybe it was going to come with 2 or 3. But paying almost 1/3 cost of a dozen eggs for a one-bite pastry is interesting for sure.
Food: 2
I saw on Nextdoor where the one on Telegraph in Oakland has a rat infestation .... Someone from the company responded to my post. I made A mistake about the location. This person showed pictures from the TELEGRAPH Location and I tell you, those Rats were going to town on those Bagels, if you don't believe Me go to the app. These people need to hire some kittens or mountain lions...lol
Atmosphere: 1
Food: 1
This place is totally aware of the mice/rat infestation! They leave their food out in the open and as you can see from the pics - and the rodents are tearing the food up. This is a serious health concern, and I will be contacting the Health Department tomorrow morning, as soon as they open!! This is just disgusting!! YUCKKKKKKK
Atmosphere: 1
Really delicious bagels and breakfast sandwiches!
Atmosphere: 5
Food: 5
Service: 5
I got the everything bagel with vegan cream cheese - it was probably one of the best (and unique) everything bagels I've ever had! The bagels are prepped in brine, so they are salty and crispy, which brought out the flavors of the everything seasoning in a really nice way.
The bagels here are gonna be polarizing based on whether you like salty food. Because of the brine prep, all the bagels are salty and crispy (literally potato-chip level). I personally loved it especially since I've never seen anything like it before.
There is plenty of seating inside and 3 or so outdoor tables for two. There isn't much airflow inside so it got quite hot on a sunny day.
I did not confirm whether the bagel itself is vegan. Next time I go I'll check. Will definitely be coming back!
Note for owners - because my bagel was served in a small plate had everything seasoning flying everywhere - a larger plate for this type of bagel could definitely help.
Food: 5
Amazing authentic food! Atmosphere is nice, staff very friendly and helpful. Great spot for bagels, we came for breakfast and loved it!
Atmosphere: 5
Food: 5
Service: 5
I came here to meet a friend who was in town for only a few days. We both wanted to bagels and she recommended this spot.
We both ordered the same thing. And everything bagel classic smoked salmon, closed. I love and everything bagel and I am a cream cheese thot! We also ordered a mocha coffee. I am forgetting the person who helped us (dyed green hair) but she was very friendly and funny. Made sure to answer my ridiculous questions about the coffee.
The food came out quickly. I did enjoy the bagel. It hit the spot for me. Next time I may just get a toaster bagel with cream cheese bc that's usually what I crave. No frills, all love for the schmear. The mocha coffee was ok. Though it wasn't sweet (which I wanted) it did not taste like coffee. If I ordered that again I'd add 2 shots of espresso to that.
We ate indoors, enjoy the artwork on the wall, and caught up. Though they do have some outdoor seating as well. I'll definitely give this place a try again in the future.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Kind of annoying that you’re not allowed to walk your bike to the pick up counter and grab your order.
Food: 5
Service: 3
EDIT: Increased the overall stars from 2 to 3, the service, and the food rating for the sandwich. I reached out to Wise Sons via email as requested and they were very kind and assured me the staff were talked to about this experience and that a new button was added in their system to prevent this from happening again. We will be coming back here because their breakfast sandwiches and bagels are good and this was dealt with appropriately.
The cashier was very rude to my friend, who is vegetarian and asked for the veggie version of the Manny's breakfast burrito. They said the pastrami is substituted with mushrooms, and my friend asked (multiple times) to not have the mushrooms or pastrami. The cashier said that without either it was a lot of money for not very much - even though there are lots of other ingredients in the burrito besides the meat/mushrooms. My friend again asked to have the veggie option without mushrooms since the cashier was being confusing and rude about their request. The cashier did finally make a note on the order to not have mushrooms - but unfortunately we realized when we were home that their burrito still had a lot of mushrooms, which they cannot have for indigestion reasons. Additionally, this was the last meal my friend was able to have for 48 hrs due to an intense surgery coming up, so this was incredibly upsetting. This is also the second time my friend has tried to order this burrito without mushrooms and it's still come with them. If it is not possible to do that, then the cashier or menu should have said that so we could order something else.
We swapped meals, and I was additionally disappointed that the cheaper of the two (the Chili crisp sandwich bagel) was also far more flavorful than the burrito. Right now, we're not sure if we'll be back, but if we do it will be at another location.
Atmosphere: 4
Food: 3
Service: 3
so-so service, waayyy to foamy latte (they need to work on that. The bagel (sesame, toasted with cream cheese) had some issues. One side was extremely tough and the other was good. To me this indicates that one side was boiled for too long. The bagel was a workout for my jaw but the cream cheese was good. Probably wouldn’t go again. I like Boisik (idk how to spell it) better.
Atmosphere: 4
Food: 3
Service: 3
I used to get breakfast at Beauty’s at least once a week. I was happy to wait in line for the smoked trout or fried chicken sandwich. Beauty’s taught me how good a bagel can be. As soon as Wise Son’s took over the quality dropped significantly. I literally have dreams abt eating that perfect salt and pepper bagel once again. I keep hoping it will turn around and I’ll be served that incredible smoked trout sandwich once again, but I think it’s time to give up on that dream.
Atmosphere: 4
Food: 2
Service: 3
Everything bagel is too salty hard to digest.
Atmosphere: 4
Food: 2
Service: 3
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