CoCo Noir Wine Shop & Bar
360 13th St, Oakland
(510) 295-4838
Recent Reviews
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A lovely, classy Black woman-owned wine bar in Downtown Oakland. Been here twice and it’s always been great vibes, great service, and very community-oriented
Atmosphere: 5
Food: 5
Service: 5
The actual business CoCo Noir was very classy, but the owner of Fire and Water was extremely unpleasant. I dropped off my lady here to have brunch with family for a birthday and requested a meal to go which was not very good at all. I didn’t like the fish and chips at all. When I came to retrieve my plate I ate a fry and bit a piece of the fish and it tasted like OLD GREASE and the fish was over cooked and really just nasty. When this was explained to the bar manager and waitress they were apologetic and stated they would see how it could be resolved. They were very nice…then came “the owner” of Fire and Water…being very rude, yelling, delivering insults instead of customer service, and very verbally aggressive. She even had the audacity to call me a LIAR and stated they don’t do refunds. Then went on to say how people ask for refunds all of the time..hence food is nasty. I’ve never heard of a restaurant not doing refunds. IVE NEVER BEEN CALLED A LIAR ABOUT NOT LIKING THE FOOD. We gave the food back to no REFUND from Fire and Water and the lady kept verbally berating us. I never felt so attacked at a business. The party spent at the very least $300 and mind you I didn’t dine there, so if I didn’t like it…didn’t eat it…and complained, the proper customer service is to refund and apologize. That’s it. Not insults, no berating, just complete the transaction. Because even tho Shannon helped we still feel robbed of our money and momentary joy. I will never ever give Fire and Water any of my business. Literally took our money and the only resolve came from the actual establishment…which offered more than the pop up. Very gracious for that. In any case, I appreciate how Shannon damage controlled. She took away the brunt of the very bad interaction. We should have never been treated soooooo poorly. BIG UPS to CoCo Noir tho.
Atmosphere: 5
Food: 1
Service: 4
Perfect way to wrap up a romantic dinner. So glad we stopped by, loved the Genevieve so much I took a bottle home! Music & staff were amazing as well. Will be back
Atmosphere: 5
Service: 5
Real gem in downtown Oakland. Top wine and super friendly, personable service! Shout out to Kevin! We walked in on a Sat eve and they had a super tight Brazilian band playing! Wonderful atmosphere, check it out!
Atmosphere: 5
Service: 5
What an amazing place!!! The drink selection is awesome. The food that they put for their brunch was super delicious and the service is out of this world. You just don’t find that these days anymore, can’t wait to go back again.
Atmosphere: 5
Food: 5
Service: 5
Love this place. Aleesha and Jamilla get us right every time! They are such a fun duo to vibe with. Started coming every Sunday that I’m free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Wine Flight
Beautiful space. Alicia and her team are lovely hosts as well. I’ll be back again soon!
Lovely place, good wines, friendly staff!
Atmosphere: 5
Service: 5
Recommended dishes: Red Wine Flight
Perfection! No notes!!Bring you own bottle, allow them to chill it while you chill and enjoy the ambiance and conversation. The hummus plate wonderful. The night I came in with a friend, there was a live music from an amazing band. 10/10. 100% recommend.
Wheelchair accessibility: 100% wheel chair accessible front entrance.
Atmosphere: 5
Service: 5
Super friendly staff. Features lock BIPOC winemakers. Local music acts.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is an exceptional place! The atmosphere and service is 10/10. If you want good vibes and good music this is for you. BIPOC and women supportive. Do it!
Atmosphere: 5
Service: 5
We came for my mom's 60th birthday and my cousin's birthday. It was wonderful and we can't wait to come back. There was live music and food and everything was amazing.
Cozy event with a live jazz band. The selections were from wineries run by women.
Atmosphere: 5
Service: 5
Food from CHEF Willet paired nicely with sparkling wine, beautiful tmosphere, and elegant live entertainment. We will definitely return....
Atmosphere: 5
Food: 5
Service: 5
We had a super time at Coco Noir! I can't say thank you enough to the owner and staff. They realized that it was mamas first night out (with our son at home with a babysitter) and they looked after us. They truly spoilt us! The wine was great, the charcuterie board was great and the music was fantastic. We were entertained by a live band and the whole setup was intimate and lovely. We'll definitely be back!
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