Jack In The Box

532 Hegenberger Rd, Oakland
(510) 632-3346

Recent Reviews

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Daniel Rivera

I hate coming to this location because not only do you have homeless people constantly asking for money, but you also have the workers constantly messing up on your order. I have been to this location seven times and five times out of the seven they have given me a bun when I clearly asked for a lettuce wrap and they charge me for the lettuce. So if you wanna get your order wrong, come to this location, cause they do it all the time.

Atmosphere: 1

Food: 3

Service: 1

Allen Thornton Jr

Do you guys accept ebt food stamps?

Richie Rich

Order takes very slow

Atmosphere: 1

Food: 1

Service: 1

Sam singh

A lady employee at night around 12-1 Am Wednesday . She is so rude and never listen what customer is saying.

Service: 1

Yelper Lou MC

Every time I came to Jack in the Box, there was always something wrong. I wanted to order a Jumbo Jack and Onion Rings. But they ran out of onion rings that night. Ugh. Then, there were transients stood around the window. I went through the drive-thru and took food to my hotel room.

Food: 3

Service: 1

Frankie Barcelo

Love this place

Atmosphere: 5

Food: 5

Service: 5

cheryl smith

The bathrooms were gross, floors were dirty. Counters dirty as well, Nothing to dry hands with.

Atmosphere: 1

Food: 2

Service: 1

Beatle

Bar service

Dale Carter sr.

Was heading home Sunday night 10/05/2025. Around 10ish pm. Drive through typical wait. Ordered 2 orders of the monster Tacos. Get to the window waited roughly 7 - 8 minutes for my order. The young lady comes to the window and says you ordered the tacos. I said yes she says 1 moment. 5 minutes later she comes back with the order. She asked if I wanted sauce I told her yes. She hands me the bag and says on 2 taco sauce left.my response was really ?. I get home after a log day open the bag and I only have 1 order of tacos. She didnt give me a receipt and it was to late to go back and wait in line again because I had to get to at 3:45am. At this time im really hotter than fish grease. I couldn't go back the next day because I had a meeting at my secondary job. Very disappointed 😞. Forgot to mention end result paid $10.24 for 2 monster tacos and a large soda. Monster tacos were on special $3.00 for 2 monster tacos.went to the restaurant today. Talk to manager whe made everything right. Very pleased!!!
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Atmosphere: 5

Food: 5

Service: 5

American Angler

Probably the most underrated Jack in the Box out there! I couldn't even imagine better service from a restaurant let alone a fast good burger place. I was flip flopping between the double bacon cheeseburger or the supreme chicken sandwich, and the counter person recommended the chicken, well that was enough for me, and let me tell you something... It was amazing! ☆☆☆☆☆

Food: 5

Service: 5

Eric Heranandez

Went early morning before work. Ordered the 17 combo, get to the window and they gave me waiting for 5 minutes before opening window to take my card. After that another wait of 4 minutes so they can tell me they charged me for another cara order. Said they were gonna refund my card haven’t seen that refund. Tried calling their store but the phone line is not working. How do I get my money back? A 14 dollar order cost me 73$ they suck!!!!!!

Atmosphere: 1

Food: 1

Service: 1

KingOfDance

Showed up at 8am looking for a bite while waiting for my friend to pick me up and take me to the airport. Sign out front says that the dining room should be open at 6 but the door was locked and I was ignored by staff. Literally made eye contact and was ignored.

Edit: turns out I had to use the other door, which was unlocked. No sign on the door to use the other door or nod from the employee to use the other door.

Atmosphere: 1

Food: 1

Service: 1

Chauncey Van Sicklen

Open 24/7

Rachelle Davis

Great did, reasonable price, clean facility

Atmosphere: 5

Food: 5

Service: 5

VICTOR M. RETANA

Fast, friendly, and professional customer service.

Atmosphere: 4

Food: 4

Service: 4

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