Kind of really disappointed. We had the combo pho, fresh rolls, and coffee flan. We ended up getting our coffee flan to go with how sad we ended up. The pho broth was flavorful, but the little meat we got in it was mostly fat and inedible. The fresh rolls were not quite good either- they tasted dirty. All the portions were on the small side as well, which was particularly sad given how expensive the meal was. Not the same experience as when I came in 2021 at all. The robot waiters also felt gimmicky and not well implemented-- there was plenty of staff and still we had a hard time getting our dessert.
Overall, I wouldn't recommend this place anymore. Sad about it.
Atmosphere: 3
Food: 1
Service: 1
jojo kline
Overall it was pretty good, but nothing really special. The broth was not very rich and I doubt it was made from bone broth. It lacked complexity and flavor. There is better pho in the bay.
Bry
Chicken pho was terrible. Broth was ok but the chicken was extremely dry, tough, and cut into very thick pieces. Tasted like war rations. Wasn't seasoned either. Feel like I wasted my money.
It’s the best pho spot in Oakland, and it’s pretty good, but nothing too special.
Atmosphere: 4
Food: 4
Service: 4
Christian Solis
Best Pho place in all of Oakland. Great food. Friendly staff and owner. The atomsphere is top notch with nice decorations for holidays. The monster green tea drink is an addiction.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls Goi Cuon, Pandan Leaf Coconut Waffle Ice Cream, Beef Pho
Louis Y
Their pho combo is great for introducing someone to tripe and tendons or for converting someone that typically hates it. It seems cleaner there or that they trim off the less enjoyable parts. The soup is aromatic, not greasy and clear.
Rice plates and rolls are great. GET THE PANDAN WAFFLE.
Hard to overstate how incredibly friendly and welcoming the service is here. Perhaps the most family friendly restaurant I've ever been to - and the food is delicious!!!
Kid-friendliness: Incredible for kids. Toys, decorations, activities, a Skittles machine. Endless fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Vermicelli Combo Bun DAC Biet
Absolutely loved it here! The people were so nice and pho was great. Would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Mercy Dizon
Broth is very sweet. This is a good place if you like an Americanized Asian flavor like Panda Express but not if you grew up with Asian flavors.
Atmosphere: 5
Food: 3
Service: 4
DRINK2SHRINKW MO
This was an awesome experience. The staff went above and beyond the call. It's nice too see this is absolutely s family friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls Goi Cuon, Chicken Pho
Shreya Iyer
How in God's name have I not reviewed this place yet. I feel so ashamed for not doing so sooner. Namely because this is one of the more exceptional experiences I've had eating out. And that is saying something because I don't cook (yes, I have burned water before) and I eat out A LOT.
So, what do I love about this place? - The food. Mmm..the food. The pho broth is so delicious (I've had the chicken and beef broth). My daughter loves the pho here and never wants to go anywhere else. The tofu spring rolls are better than any other place I've been. - The Service. The people here are just all heart. They're professional, kind, they'll give you extra stuff when they can. Sometimes I worry that they may not be making their profit margins, they're that kind. - The Atmosphere. Is so cool. They have QR codes to take your order and a robot that brings you your food. But the staff is always around, checking in on you, and accessible.
I think this place is a well oiled machine who's hit the jackpot on their flavor profiles and has a heart of gold. In full disclosure, we actually order from them every Saturday. Have for years and we'll continue to do so. This place is a gem. Well done Monster Pho. ? ??
Atmosphere: 5
Food: 5
Service: 5
HighHemplar
I have been disappointed with the pho here. I don't know why I have gone here so many times other than it's close by. It's not just the soup, which is kinda weak, but they keep giving me like two or three little leaves of wilted basil for instead of several sprigs like most places. I like the location and their logo but not the food. I have ran out of water a bunch and if I don't ask for more, often I don't get it. The standard procedure here is to scan a QR code and order online even when you are in the store which can be difficult some times because I don't get a solid phone service there. Sure I eat alone but I usually eat at the bar so it's not like I'm taking up a table. I tip well so I don't understand why I have to feel ignored when I come here. There was one time they were giving out free soup for some reason so I don't want too mean. But yeah, I don't go here anymore. I'll just drive somewhere further now.
Kind of really disappointed. We had the combo pho, fresh rolls, and coffee flan. We ended up getting our coffee flan to go with how sad we ended up. The pho broth was flavorful, but the little meat we got in it was mostly fat and inedible. The fresh rolls were not quite good either- they tasted dirty. All the portions were on the small side as well, which was particularly sad given how expensive the meal was. Not the same experience as when I came in 2021 at all. The robot waiters also felt gimmicky and not well implemented-- there was plenty of staff and still we had a hard time getting our dessert.
Overall, I wouldn't recommend this place anymore. Sad about it.
Atmosphere: 3
Food: 1
Service: 1
Overall it was pretty good, but nothing really special. The broth was not very rich and I doubt it was made from bone broth. It lacked complexity and flavor. There is better pho in the bay.
Chicken pho was terrible. Broth was ok but the chicken was extremely dry, tough, and cut into very thick pieces. Tasted like war rations. Wasn't seasoned either. Feel like I wasted my money.
yummmmmmmmm
Atmosphere: 4
Food: 4
Service: 5
It’s the best pho spot in Oakland, and it’s pretty good, but nothing too special.
Atmosphere: 4
Food: 4
Service: 4
Best Pho place in all of Oakland. Great food. Friendly staff and owner. The atomsphere is top notch with nice decorations for holidays. The monster green tea drink is an addiction.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls Goi Cuon, Pandan Leaf Coconut Waffle Ice Cream, Beef Pho
Their pho combo is great for introducing someone to tripe and tendons or for converting someone that typically hates it. It seems cleaner there or that they trim off the less enjoyable parts. The soup is aromatic, not greasy and clear.
Rice plates and rolls are great.
GET THE PANDAN WAFFLE.
They also have a Street Fighter 2 cabinet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pandan Leaf Coconut Waffle Ice Cream, Imperial Rolls, Beef Pho
Hard to overstate how incredibly friendly and welcoming the service is here. Perhaps the most family friendly restaurant I've ever been to - and the food is delicious!!!
Kid-friendliness: Incredible for kids. Toys, decorations, activities, a Skittles machine. Endless fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Vermicelli Combo Bun DAC Biet
The combo bowl of pho is huge
Atmosphere: 5
Food: 5
Service: 5
One of my faves in Oakland!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Ginger Lemonade
Restaurantji Recommends
Absolutely loved it here! The people were so nice and pho was great. Would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Broth is very sweet. This is a good place if you like an Americanized Asian flavor like Panda Express but not if you grew up with Asian flavors.
Atmosphere: 5
Food: 3
Service: 4
This was an awesome experience.
The staff went above and beyond the call.
It's nice too see this is absolutely s family friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls Goi Cuon, Chicken Pho
How in God's name have I not reviewed this place yet. I feel so ashamed for not doing so sooner. Namely because this is one of the more exceptional experiences I've had eating out. And that is saying something because I don't cook (yes, I have burned water before) and I eat out A LOT.
So, what do I love about this place?
- The food. Mmm..the food. The pho broth is so delicious (I've had the chicken and beef broth). My daughter loves the pho here and never wants to go anywhere else. The tofu spring rolls are better than any other place I've been.
- The Service. The people here are just all heart. They're professional, kind, they'll give you extra stuff when they can. Sometimes I worry that they may not be making their profit margins, they're that kind.
- The Atmosphere. Is so cool. They have QR codes to take your order and a robot that brings you your food. But the staff is always around, checking in on you, and accessible.
I think this place is a well oiled machine who's hit the jackpot on their flavor profiles and has a heart of gold. In full disclosure, we actually order from them every Saturday. Have for years and we'll continue to do so. This place is a gem. Well done Monster Pho. ? ??
Atmosphere: 5
Food: 5
Service: 5
I have been disappointed with the pho here. I don't know why I have gone here so many times other than it's close by. It's not just the soup, which is kinda weak, but they keep giving me like two or three little leaves of wilted basil for instead of several sprigs like most places. I like the location and their logo but not the food. I have ran out of water a bunch and if I don't ask for more, often I don't get it. The standard procedure here is to scan a QR code and order online even when you are in the store which can be difficult some times because I don't get a solid phone service there. Sure I eat alone but I usually eat at the bar so it's not like I'm taking up a table. I tip well so I don't understand why I have to feel ignored when I come here.
There was one time they were giving out free soup for some reason so I don't want too mean. But yeah, I don't go here anymore. I'll just drive somewhere further now.
Atmosphere: 5
Food: 3
Service: 2
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