very bad and slow service especially for delivery drivers 😡
shannon d
The Escovitch red snapper was delicious, but I agree with the review that the mac' n cheese was dry. There were good portions. They also read the notes on the Uber order, which is really nice. The sides just need a lil love.
Food: 3
Service: 5
Shereta Green
I recently dined at Nalo's Restaurant, and I can confidently say it was an unforgettable experience! The highlight of my meal was the oxtail, which was absolutely incredible. The meat was so tender it practically melted off the bone, and the rich, savory flavors were perfectly balanced. You could taste the care that went into slow-cooking this dish to perfection. The seasoning was spot on, with just the right amount of spice and depth of flavor that left me craving more with every bite. Paired with their delicious sides, it was truly a comforting and satisfying meal.
The ambiance was cozy, and the staff made me feel right at home with their friendly and attentive service. If you're looking for authentic, mouthwatering oxtail, Nalo's is the place to go. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
FIRE KID360
I had their food and the Monterey jazz festival and it was worth every penny. I ordered the jerk chicken Mac n cheese and it was so good.
Atmosphere: 5
Food: 5
Service: 5
kelley armstead
Order take out. I’m very disappointed ☹️ I’m Caribbean and the Mac n cheese so dry and the chickens ok. This hurts
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Jerk Chicken
Xaiver Smith
The curried goat is EXTREMELY
Food: 1
Queen Vee
Food was delicious. Nice portions and the price was on target for what I ordered. I'll definitely be back to try more of their menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Wings
Misty Rain
Great food …fast and great service …big portions worth the money the chicken was very moist and tender plantains were moist and sweet rice and beans very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
Chad Washington
FINALLY! A quality, family owned Caribbean place in the heart of Oakland. Firstly, a very nice staff that answered any question I had. Prices are a bit high but as to be expected, however they give you PLENTY of portions. Food is prepared fresh, and plenty of seasonings. I’m hyped to come back
Food was good, tasty and a very nice portion. I ordered the Mac n cheese, rice and peas, steamed vegetables and curry goat.
Atmosphere: 3
Food: 5
Service: 5
TLC
Update: The business owner as listed on Yelp Odain M for this restaurant responded both here and on yelp disputing my experience but I absolutely have zero interest in fabricating any experience, snd especially a food experience. Odain M then also posted a review if her/his own which is a conflict of issue and violates the review terms and conditions and gave herself/himself 5 stars. Odain M and Nalo’s Jamerican Soul…DO BETTER!
The good: Portion size is legit fir both entrees and sides.
The bad: Called ahead of ordering as I wanted to ensure that special instructions for extra gravy on everything would be honored, and spoke with a gentleman who may have been the owner. Unfortunately, when I received my delivery those agreed upon instructions were definitely not honored. I then called the restaurant and spoke with the same gentleman and shared I had spoke with him earlier and they did not deliver as promised. His first response was if I wanted to come to them and pick up the gravy, to which I politely declined, them he said he could make things right the next time, to which I politely declined again, and then finally he offered to have someone re-deliver the missed items. I responded that it’s not okay because my food would be cold by the time they arrived, because my food would be cold by the time they arrived, but I did accept the offer to deliver the gravy that you can clearly see was not added to all if the entrees and sides nor do you see a side container of gravy that was also requested and agreed to. This was not the experience I paid over $55 for. Additionally, he never even offered up anything complimentary for the inconvenience. Not a good look!
The oxtails, brown stew red snapper (no stew gravy present), steam vegetables, rice & peas all lacked flavor for my palate and I had to add mad salt to each dish.
Unfortunately as a result of this experience, I cannot in good faith recommend Nalo’s Jamerican Soul.
Vegetarian options: Steamed vegetables
Food: 2
Service: 2
Christopher Chung
Island-paced Jamaican lunch plates, portioned big enough to easily feed 2.
Slow-cooked to perfection Goat Curry, served with choice of three sides. Steamed veggies, Jamaican cabbage slaw and rice and beans made for a balanced meal — both crunchy and fresh, while also starchy and savory, hints of ginger and thyme.
Atmosphere: 4
Food: 5
Service: 5
Ania Ely
Food is really good and the staff is really nice. I usually find them at Oakland first Friday’s so being able to walk in to their official location is so exciting.
Great customer service. Food is delicious great location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Jerk Wing, Jerk Pork, Jerk Salmon, Juicy Jerk Ribs, Jerk Chicken, Reggae Medley, Jerk Ribs, Jerk Wings
very bad and slow service especially for delivery drivers 😡
The Escovitch red snapper was delicious, but I agree with the review that the mac' n cheese was dry. There were good portions. They also read the notes on the Uber order, which is really nice. The sides just need a lil love.
Food: 3
Service: 5
I recently dined at Nalo's Restaurant, and I can confidently say it was an unforgettable experience! The highlight of my meal was the oxtail, which was absolutely incredible. The meat was so tender it practically melted off the bone, and the rich, savory flavors were perfectly balanced. You could taste the care that went into slow-cooking this dish to perfection. The seasoning was spot on, with just the right amount of spice and depth of flavor that left me craving more with every bite. Paired with their delicious sides, it was truly a comforting and satisfying meal.
The ambiance was cozy, and the staff made me feel right at home with their friendly and attentive service. If you're looking for authentic, mouthwatering oxtail, Nalo's is the place to go. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I had their food and the Monterey jazz festival and it was worth every penny. I ordered the jerk chicken Mac n cheese and it was so good.
Atmosphere: 5
Food: 5
Service: 5
Order take out. I’m very disappointed ☹️ I’m Caribbean and the Mac n cheese so dry and the chickens ok. This hurts
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Jerk Chicken
The curried goat is EXTREMELY
Food: 1
Food was delicious. Nice portions and the price was on target for what I ordered. I'll definitely be back to try more of their menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Wings
Great food …fast and great service …big portions worth the money the chicken was very moist and tender plantains were moist and sweet rice and beans very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
FINALLY! A quality, family owned Caribbean place in the heart of Oakland. Firstly, a very nice staff that answered any question I had. Prices are a bit high but as to be expected, however they give you PLENTY of portions. Food is prepared fresh, and plenty of seasonings. I’m hyped to come back
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Food was good, tasty and a very nice portion. I ordered the Mac n cheese, rice and peas, steamed vegetables and curry goat.
Atmosphere: 3
Food: 5
Service: 5
Update: The business owner as listed on Yelp Odain M for this restaurant responded both here and on yelp disputing my experience but I absolutely have zero interest in fabricating any experience, snd especially a food experience. Odain M then also posted a review if her/his own which is a conflict of issue and violates the review terms and conditions and gave herself/himself 5 stars. Odain M and Nalo’s Jamerican Soul…DO BETTER!
The good: Portion size is legit fir both entrees and sides.
The bad: Called ahead of ordering as I wanted to ensure that special instructions for extra gravy on everything would be honored, and spoke with a gentleman who may have been the owner. Unfortunately, when I received my delivery those agreed upon instructions were definitely not honored. I then called the restaurant and spoke with the same gentleman and shared I had spoke with him earlier and they did not deliver as promised. His first response was if I wanted to come to them and pick up the gravy, to which I politely declined, them he said he could make things right the next time, to which I politely declined again, and then finally he offered to have someone re-deliver the missed items. I responded that it’s not okay because my food would be cold by the time they arrived, because my food would be cold by the time they arrived, but I did accept the offer to deliver the gravy that you can clearly see was not added to all if the entrees and sides nor do you see a side container of gravy that was also requested and agreed to. This was not the experience I paid over $55 for. Additionally, he never even offered up anything complimentary for the inconvenience. Not a good look!
The oxtails, brown stew red snapper (no stew gravy present), steam vegetables, rice & peas all lacked flavor for my palate and I had to add mad salt to each dish.
Unfortunately as a result of this experience, I cannot in good faith recommend Nalo’s Jamerican Soul.
Vegetarian options: Steamed vegetables
Food: 2
Service: 2
Island-paced Jamaican lunch plates, portioned big enough to easily feed 2.
Slow-cooked to perfection Goat Curry, served with choice of three sides. Steamed veggies, Jamaican cabbage slaw and rice and beans made for a balanced meal — both crunchy and fresh, while also starchy and savory, hints of ginger and thyme.
Atmosphere: 4
Food: 5
Service: 5
Food is really good and the staff is really nice. I usually find them at Oakland first Friday’s so being able to walk in to their official location is so exciting.
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