I usually go here in the mornings to get a coffee I normally have a fair experience but this morning I ordered a hot vanilla late and they gave me a iced vanilla late and when I try to correct them the guy who made my drink just said sorry about that and now im stuck with a iced coffee. He didn't try to correct it or anything and I always leave a tip. This will be my last time going to peetes coffee. Ruined my entire morning
Amir Netzer
The kids that serving the people here absolutely needs a manager or a supervisor to watch them, the place is full of people and the employees just chatting and laughing with each other while the customers waiting too long for the orders and a lot of stuff is being forgotten or not delivered, I thought it will take me a 2-5 minutes to get coffee, found my self waiting there for half an hour and hearing a lot of I’m sorry and I’m sorry, I just wanted a coffee for god sake
Alexis
I had a bad experience at this Peet’s location. One of the baristas, a tall African American guy, was rude and sarcastic when I asked a simple question. I don’t remember his name, but his attitude was really bad. Maybe he was trying to be funny, but it came off as rude and unprofessional. Even my friend was shocked by the way he talked to me. I don’t understand how this kind of customer service is allowed. I won’t be coming back to this location.
Dane Stoffer
such a great location and coffee bar. So beautiful inside
Cassie Smith
Good coffee. Good vibes. Love lake merit.
Ernest Doty
This Peets is my absolute favorite location. All the workers there are amazing. Great coffee!
Mehrdad Tebyanian
I came to this store to refill my coffee, but employee Russell was extremely rude and disrespectful to my wife. When she asked for a cup change, he responded inappropriately, suggesting she might have taken it from the garbage!!!! This kind of attitude is unacceptable, and I will definitely be reporting it to a higher manager.
Soukeyna Adele Seck
It was a horrible experience and unfortunately we try to support but they aren’t worth it.
Ernest Montague
Good coffee, served with heavy dose of anti semitism. The last time I went in here, 2 or 3 of the workers were wearing pro palestine pins. I certainly respect the right of people to have political opinions, but I certainly don't have to support them or their employers who allow this.
I missed going into the Peet's store - the atmosphere. Very different just going up to the counter in the hallway of a large & busy food court.
Vegetarian options: Great selection of great coffee!
Parking: Great location!
Atmosphere: 4
Service: 5
Benjamin Mullen
I generally like Peet's but the 'holiday spice latte' I just got tasted of actual mould. It was undrinkable
Atmosphere: 5
Food: 2
Service: 4
Madison Sadler
Came at a busy time of day, but still was served quickly. Must try the chicken + waffles sandwich!
Atmosphere: 5
Food: 5
Service: 5
Amy Early
Peet’s on Lakeshore transcends the coffee chain experience and is a cornerstone of the Lakeshore community. My only question is how do the baristas wash their aprons with all that flair??
Awesome very bad
I usually go here in the mornings to get a coffee I normally have a fair experience but this morning I ordered a hot vanilla late and they gave me a iced vanilla late and when I try to correct them the guy who made my drink just said sorry about that and now im stuck with a iced coffee.
He didn't try to correct it or anything and I always leave a tip.
This will be my last time going to peetes coffee.
Ruined my entire morning
The kids that serving the people here absolutely needs a manager or a supervisor to watch them, the place is full of people and the employees just chatting and laughing with each other while the customers waiting too long for the orders and a lot of stuff is being forgotten or not delivered, I thought it will take me a 2-5 minutes to get coffee, found my self waiting there for half an hour and hearing a lot of I’m sorry and I’m sorry, I just wanted a coffee for god sake
I had a bad experience at this Peet’s location. One of the baristas, a tall African American guy, was rude and sarcastic when I asked a simple question. I don’t remember his name, but his attitude was really bad. Maybe he was trying to be funny, but it came off as rude and unprofessional. Even my friend was shocked by the way he talked to me. I don’t understand how this kind of customer service is allowed. I won’t be coming back to this location.
such a great location and coffee bar. So beautiful inside
Good coffee. Good vibes. Love lake merit.
This Peets is my absolute favorite location. All the workers there are amazing. Great coffee!
I came to this store to refill my coffee, but employee Russell was extremely rude and disrespectful to my wife. When she asked for a cup change, he responded inappropriately, suggesting she might have taken it from the garbage!!!! This kind of attitude is unacceptable, and I will definitely be reporting it to a higher manager.
It was a horrible experience and unfortunately we try to support but they aren’t worth it.
Good coffee, served with heavy dose of anti semitism. The last time I went in here, 2 or 3 of the workers were wearing pro palestine pins. I certainly respect the right of people to have political opinions, but I certainly don't have to support them or their employers who allow this.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Peets has tge best customer service. Hats off to Jess & staff. Always striving to be the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Plant-Based Sandwich
I missed going into the Peet's store - the atmosphere. Very different just going up to the counter in the hallway of a large & busy food court.
Vegetarian options: Great selection of great coffee!
Parking: Great location!
Atmosphere: 4
Service: 5
I generally like Peet's but the 'holiday spice latte' I just got tasted of actual mould. It was undrinkable
Atmosphere: 5
Food: 2
Service: 4
Came at a busy time of day, but still was served quickly. Must try the chicken + waffles sandwich!
Atmosphere: 5
Food: 5
Service: 5
Peet’s on Lakeshore transcends the coffee chain experience and is a cornerstone of the Lakeshore community. My only question is how do the baristas wash their aprons with all that flair??
Atmosphere: 5
Food: 5
Service: 5
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