They charged my sister and my card independently 5 months after we went there. No notification or heads up that was happening. Of course we thought it was fraudulent and had to get new credit cards. Bad business practices!
Timothy steer
This was my first experience at Plank,but definitely not my last. The food was awesome. I need more practice on my bowling and the service was excellent. I will return for more practice.
Atmosphere: 5
Food: 5
Service: 5
Annie Dehghani
Plank is fun, and one of the few bowling alleys around now that Albany bowl is closed. So on the one hand, I'm just glad there's somewhere to go bowling. That said my recent experience really left a lot to be desired.
The bad- We went on a Sunday night, and it was busy so we had to wait for a lane, fine. Used to waiting for everything in the Bay area. When we finally got a lane, the balls weren't registering and the pins wouldn't reset. We were with small children and the bumpers weren't up. It was like pulling teeth to get the staff to fix the lane and the bumpers. The front desk staff are incredibly rude and apathetic. It took a over 30 minutes for them to fix the lane. We ordered food and they brought us nachos instead of fries. About a third of the games in the arcade are broken. Some creepy guy was filming people. Etc.
The good- bowling is still fun. The food is good. Our server was very kind and attentive.
Atmosphere: 4
Food: 5
Service: 3
Kseniya Makarova
No decent NA options in 2026?! Y'all leaving money on the table! Not everyone likes NA beers, have a few other grownup bev options available and I will gladly pay you cocktail money for a cocktail, hopwater, fun fizzy thing, whatever
Harvey Louie - Event Compression Group
I attended a private party in the private 6 lane portion of the alley. There is a big bar there as well. I liked the space. Our buffet food service was tacos and pizza and salad. Which was ok as I didn't starve. $20 public parking in under the building, so easy.
Atmosphere: 4
Food: 3
Service: 4
Natacha Jeanty
I’m only posting because I was sent an email.
Considering the cost, the customer service is really lackluster. It started when I called (there was no response to the emails) and welcomed me in when I entered Saturday afternoon. Unfortunately, it seemed like senior and more seasoned employees were the rudest. My bill included a service fee, an insurance fee, and then a credit card fee. For two pizzas, soda and an opportunity to bowl? I had to clean up and stack the dishes. I had to wait to go order drinks at the bar. I had to pick up and return all of the shoes. Oh, and we were kicked out of the section without warning.
I think what’s particularly shortsighted is there were a lot of parents in attendance. I guess they figured the gratuity was built in so there was no need to work for it. When it was all said and done…we agreed not to come back. For the love of free advertising, right?
Atmosphere: 4
Food: 3
Service: 1
Randal Lane
We always have a good time at Plank. The staff is great, games are fun and food is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Maurice Pilchier
Horrible service , the owner is a very bad man talk to he act like your a kid over priced food&drinks just not a good place
Atmosphere: 2
Food: 2
Service: 1
Mychal Nitta
Fun place if you order from the bar inside. There are games and bowling. A nice outdoor bar area by the water. Sounds amazing, but service when you sit outside is horrendous. Servers often stand around chit chatting to each other while you try to flag them down to order another drink or food. Every time I come here on a nice day it is the same story. When I talk to people about Plank everyone just talks about how bad the service is here. What a waste.
Atmosphere: 3
Food: 3
Service: 1
Daniel C.
New Years Day pricing not clear on the website. Showed up, paid for parking in the garage, then found out the only way for two of us to bowl was &75/hr. It's 2025, update the website to be clear on holiday pricing.
We drove to Alameda and had a blast at Lucky Strike.
I would have gave this place some great stars, but their service is absolutely horrible. 41, walking in my seventeen year old son was patted down for weapons, and that was kind of crazy to me, knowing that he's only seventeen.He's with his mom and his girlfriend. Even one of the security guards had to say you can clearly see.He has absolutely nothing on him. Upon entering the restaurant and sitting down, no one came to our table.We had to wait a good fifteen minutes for a waiter to even bring us a menu in which I had to get up. And go ask for one. We sat and we sat, and we sat the waiters were very rude.They did not attend to us very well and I thought that this was just maybe a one off type of situation. I go back with my husband we sit at the bar for twenty minutes before even being hamded menus. We immediately got up and left. I had one more time with this space.Because of a friend.And once again, sat there for a very long time.Waiting to be served, had to get up.Get an actual waiter to take our order. Not only that, they need to learn how to ask to put a card on file.Telling someone to give you a card to make sure that the tab gets paid is ridiculous. I have never felt so out of place in oakland ever.It almost felt as if they did not want to serve me each time that I went. The crazy thing is, after being served horribly, I still gave a tip and still was courteous to the staff in which they never reciprocated at all. I tried sharing my thoughts with the restaurant, but they have refused contact me back.
Atmosphere: 3
Food: 3
Service: 1
Greg Ursino
I was only there for a bit. There are a million tv. No one there. No one. Knew how to describe to the customer if they could get more NFL games than what is on cbs and fox. Answer. No.
Atmosphere: 2
Food: 2
Service: 3
Karen Dutton
This is a very popular venue with bowling alleys, arcade games and pretty good pub type food. We went with kids, and they liked it. But it was VERY loud. I might like it better in the summer, when it is possible to comfortably sit outside away from the noise.
Atmosphere: 3
Food: 4
Service: 5
Fae LeDawson
Food is a bit on the expensive side and the happy hour snack selection is a bit odd. Bathrooms are rather small so expect to wait a long while for a stall while people FaceTime in them.
They charged my sister and my card independently 5 months after we went there. No notification or heads up that was happening. Of course we thought it was fraudulent and had to get new credit cards. Bad business practices!
This was my first experience at Plank,but definitely not my last. The food was awesome. I need more practice on my bowling and the service was excellent. I will return for more practice.
Atmosphere: 5
Food: 5
Service: 5
Plank is fun, and one of the few bowling alleys around now that Albany bowl is closed. So on the one hand, I'm just glad there's somewhere to go bowling. That said my recent experience really left a lot to be desired.
The bad- We went on a Sunday night, and it was busy so we had to wait for a lane, fine. Used to waiting for everything in the Bay area. When we finally got a lane, the balls weren't registering and the pins wouldn't reset. We were with small children and the bumpers weren't up. It was like pulling teeth to get the staff to fix the lane and the bumpers. The front desk staff are incredibly rude and apathetic. It took a over 30 minutes for them to fix the lane. We ordered food and they brought us nachos instead of fries. About a third of the games in the arcade are broken. Some creepy guy was filming people. Etc.
The good- bowling is still fun. The food is good. Our server was very kind and attentive.
Atmosphere: 4
Food: 5
Service: 3
No decent NA options in 2026?! Y'all leaving money on the table! Not everyone likes NA beers, have a few other grownup bev options available and I will gladly pay you cocktail money for a cocktail, hopwater, fun fizzy thing, whatever
I attended a private party in the private 6 lane portion of the alley. There is a big bar there as well. I liked the space. Our buffet food service was tacos and pizza and salad. Which was ok as I didn't starve. $20 public parking in under the building, so easy.
Atmosphere: 4
Food: 3
Service: 4
I’m only posting because I was sent an email.
Considering the cost, the customer service is really lackluster. It started when I called (there was no response to the emails) and welcomed me in when I entered Saturday afternoon. Unfortunately, it seemed like senior and more seasoned employees were the rudest. My bill included a service fee, an insurance fee, and then a credit card fee. For two pizzas, soda and an opportunity to bowl? I had to clean up and stack the dishes. I had to wait to go order drinks at the bar. I had to pick up and return all of the shoes. Oh, and we were kicked out of the section without warning.
I think what’s particularly shortsighted is there were a lot of parents in attendance. I guess they figured the gratuity was built in so there was no need to work for it. When it was all said and done…we agreed not to come back. For the love of free advertising, right?
Atmosphere: 4
Food: 3
Service: 1
We always have a good time at Plank. The staff is great, games are fun and food is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Horrible service , the owner is a very bad man talk to he act like your a kid over priced food&drinks just not a good place
Atmosphere: 2
Food: 2
Service: 1
Fun place if you order from the bar inside. There are games and bowling. A nice outdoor bar area by the water. Sounds amazing, but service when you sit outside is horrendous. Servers often stand around chit chatting to each other while you try to flag them down to order another drink or food. Every time I come here on a nice day it is the same story. When I talk to people about Plank everyone just talks about how bad the service is here. What a waste.
Atmosphere: 3
Food: 3
Service: 1
New Years Day pricing not clear on the website. Showed up, paid for parking in the garage, then found out the only way for two of us to bowl was &75/hr.
It's 2025, update the website to be clear on holiday pricing.
We drove to Alameda and had a blast at Lucky Strike.
Restaurantji Recommends
My God Son Birthday
Atmosphere: 4
Service: 4
I would have gave this place some great stars, but their service is absolutely horrible. 41, walking in my seventeen year old son was patted down for weapons, and that was kind of crazy to me, knowing that he's only seventeen.He's with his mom and his girlfriend. Even one of the security guards had to say you can clearly see.He has absolutely nothing on him. Upon entering the restaurant and sitting down, no one came to our table.We had to wait a good fifteen minutes for a waiter to even bring us a menu in which I had to get up. And go ask for one. We sat and we sat, and we sat the waiters were very rude.They did not attend to us very well and I thought that this was just maybe a one off type of situation. I go back with my husband we sit at the bar for twenty minutes before even being hamded menus. We immediately got up and left. I had one more time with this space.Because of a friend.And once again, sat there for a very long time.Waiting to be served, had to get up.Get an actual waiter to take our order. Not only that, they need to learn how to ask to put a card on file.Telling someone to give you a card to make sure that the tab gets paid is ridiculous. I have never felt so out of place in oakland ever.It almost felt as if they did not want to serve me each time that I went. The crazy thing is, after being served horribly, I still gave a tip and still was courteous to the staff in which they never reciprocated at all. I tried sharing my thoughts with the restaurant, but they have refused contact me back.
Atmosphere: 3
Food: 3
Service: 1
I was only there for a bit. There are a million tv. No one there. No one. Knew how to describe to the customer if they could get more NFL games than what is on cbs and fox. Answer. No.
Atmosphere: 2
Food: 2
Service: 3
This is a very popular venue with bowling alleys, arcade games and pretty good pub type food. We went with kids, and they liked it. But it was VERY loud. I might like it better in the summer, when it is possible to comfortably sit outside away from the noise.
Atmosphere: 3
Food: 4
Service: 5
Food is a bit on the expensive side and the happy hour snack selection is a bit odd. Bathrooms are rather small so expect to wait a long while for a stall while people FaceTime in them.
Atmosphere: 4
Food: 4
Service: 3
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