Starbucks
185 98th Ave, Oakland
(510) 632-6348
Recent Reviews
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This location is permanently closed due to the impotent function of Oakland government allowing rampant crime.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service no one even told me my hot cocoa was ready it was sitting on the
Atmosphere: 1
Food: 5
Service: 1
Was inside for two minutes, and my car was broken into. I've heard from others if you want the police to respond tell them you saw one of the thieves carrying a firearm, it'll guarantee a response by the police.
Atmosphere: 1
Food: 1
Service: 1
DO NOT stop at this Starbucks, it is a hot spot for car break ins. I was in the store for less than 2 minutes and my car got broken into. When I ask the employees inside to see if they can access outside camera footage, none offered any assistance. They even told me this happens all the time.
This location is so bad, their frappuccinonis is literally ice only, no taste at all, also bad customer services the employee look gramppy. Never again I will chose another location.
Atmosphere: 1
Food: 1
Service: 1
Don't come here they will break your window and take anything they see ..
Atmosphere: 1
Food: 5
Service: 5
There have been a few locations that haven't opened their seating area back up since COVID. This location has and i'm grateful for it
Atmosphere: 5
Food: 5
Service: 5
Closed at 2:30 pm on a Monday. Hours not updated online.
Staff was out of a few ingredients, probably due to the summer heat. Still served with a smile and helped out. Great spot.
Atmosphere: 5
Food: 5
Service: 5
DO NOT GO HERE! I know 2 people who have been robbed at this location's parking lot. Smash and grab happens all the time. The police don't care.
Atmosphere: 1
Restaurantji Recommends
The employees locked one of the bathrooms where only they and their friends had access, 7 customers had to wait on the other bathroom to be available. Terrible customer treatment....
Atmosphere: 1
Service: 1
Had my car smashed in while grabbing a cup of coffee within 60 seconds of parking, and had some luggage taken out of the tru..have fun doing my dirty laundry lol! It also seems a little too coincidental that 2 of the Starbucks employees were on their phones right before it happened and then seemed to disappear right afterwards..anyways, definitely avoid..well, unless you like the never-ending pleasure making insurance claims! One last thing, from experience, the Oakland PD will not respond to this location per their dispatch; all claims have to be filed online, that's a pretty telling sign on just how bad the Starbucks and Chevron are.
Atmosphere: 1
Service: 1
Every week i visit this starbux, multiple times. Everytime i order the same drink, everytime i tip 5 dollars, and nearly every time they make the drink differently and sometimes completely wrong, smh ? the employees are very friendly though
Even though busy they got me my drink
Atmosphere: 5
Food: 5
Service: 5
I just left. The cashier was lovely however the barista is another story. She didn't apply the cap properly on my vento americano with vanilla. As I walked away the cap popped off...the coffee was appropriately hot..but it spilled and hot. My hand was burned and coffee spilled on the floor. The barista never once asked if I was ok nor did she bother asking if I needed another coffee or top off. She appeared dejected because she had to clean up the floor. My americano did not have any flavored of vanilla which I did request . It was not busy..there was 1 other person in there...so no excuse for lack of customer service.
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