Starbucks Coffee Company

1401 Tucker St, Oakland
(510) 379-5153

Recent Reviews

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Joseph Chen

Incredibly nice staff with awesome hospitality. Let me charge my phone and catch my bearings. Latte was also very relaxing, made my morning a million times better.

Atmosphere: 5

Food: 5

Service: 5

carlos

Worse mocca frapuchino of my life, was pure water with chocolate flavor 😫

Atmosphere: 5

Food: 1

Service: 4

Nevaeh Ari

Worst workers ever you can make a pick up and it’ll sit for 30 minutes while four of them are sitting and talking and nothing is going on but as soon as you ask them for it immensely appears in a minute, Pick up times is the worst and words what’s the point of making a pick up if you have to wait for it?? Consistently Drink taste different not worth it just go to another store

Food: 3

Service: 1

Jesus Ponce

honestly a horrible experience at this location being my first time picking up in store. i was waiting for about 20 minutes to not even get my order. all the workers seemed to care more about their in store orders which is understandable but when ordering online i feel like they could help prioritize the mobile orders. and they were very unsanitary the whole time i was there i witnessed all the workers touching their faces and running their hands through their hair i will not be coming back to this location.

Service: 1

Kelly Nieves Davila

This has to be the worst Starbucks I’ve ever been to. The employee taking orders at the drive-through was incredibly rude and rushed me while I was ordering, which felt unnecessary and unprofessional.

We waited over 30 minutes in the drive-through for two coffees, completely unacceptable. When we finally got our drinks, they were watered down and didn’t taste like Starbucks quality at all.

Extremely disappointed. Definitely not the standard I expect from this brand.

Atmosphere: 1

Food: 1

Service: 1

Noneya

The staff was friendly, but the wait was more than 30 minutes for a simple frappe and cookie.

Atmosphere: 3

Food: 4

Service: 1

Kailey Elliott

Do not get in the drive thru unless you want to be trapped with no way out for 20 min. Thought it was a one-off but it happened again. The guy also barely took my order in time for my car to come through, I was afraid I would have to order at the window. They have to be grossly understaffed because I've never experienced this at another Starbucks. Avoid this location, it really is that bad

Service: 1

Isaiah Mitchell

Dom around was very respectful and offered me the bathroom while in a rush versus the supervisor treated me like I was homeless. Most people were helpful but manager overreacting to our conversation of our purchase seemed rude and overstating.

Atmosphere: 1

Food: 5

Service: 5

Yeqing Cai

So good😝

Atmosphere: 5

Food: 5

Service: 5

Fatima Lopez-Roa

I had such a great experience at this Starbucks thanks to an amazing employee Javi! They were incredibly friendly, patient, and made my drink perfectly. You can tell they genuinely care about customers and create such a positive vibe. This kind of service makes you want to come back every day. Highly recommend stopping by!

Atmosphere: 5

Food: 5

Service: 5

gavonni ericks

Drive through

Atmosphere: 5

Food: 5

Service: 5

Robert Chavez

Got exactly what I ordered, all good

Rickyg Martinez

Courteous. Quiet respectful , very good service workers are polite

Atmosphere: 5

Food: 5

Service: 5

Xavier Broussard

Store is listed as opening at 4:30am but their doors always locked. I ordered online and had to wait in the drive thru line. I have been sitting for 10 minutes now and the line has not moved. Super slow!!!

Why order online if I have to wait in a long line anyways?

Atmosphere: 1

Food: 1

Service: 1

Melissa

Got the ham n swiss sandwiches (bit hard at the ends) I asked for the baguette one and didn't get it, maybe ham & swiss sandwhich and ham & swiss on baguette r the same? The dragon fruit and dragon ft with lemonade drinks were awesome. The dude cashier was friendly n helpful, I saw the rest being busy and chatting doing their jobs so idk what the reviews talking about.
I used the restroom ( clean btw) and ummm the door handle broke off or jst wasn't properly screwed in 🤠

Atmosphere: 3

Food: 4

Service: 4

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