Wendy's
5211 Broadway, Oakland
(510) 654-3711
Recent Reviews
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Both the food and service at this location have really went downhill. Manager is dismissive and unconcerned about the business. Food items are subpar and made carelessly. I'd highly advise going somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nice atmosphere, good food, clean, and wifi.
Atmosphere: 5
Food: 5
Service: 5
The burgers have gotten a lot smaller
Food: 3
Service: 4
It is a popular spot for locals to grab lunch in this location. It is the closest Wendy’s FF restaurant in the area. Their chillie and Dave ‘s Double sandwich are items I would recommend if you are Hungary for large portion of food. I have not tried their grilled chicken sandwich nor their salad. It is located directly across from the mall with Safeway and a local Starbucks across the street.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili, Dave's Single
It seems like service in the fast food industry is a joke for example I was handed my food at this Wendy's the lady in drive thru and said here no good day no your welcome and I ordered via the app and ordered a large drink she handed me a small drink when I pointed out to her she acted like I was lying and took for ever to replace, then when I asked for napkins she was very rude I hope someone has the ability to make a change this is terrible service.
Atmosphere: 1
Food: 5
Service: 2
Not your best choice. Homeless man harassing people at the drive thru, staff couldn't give a crap about doing their job. Drink machine was broken and they thought it was funny. Waited for 5+m while they stared at it and laughed before I just drove off.
Atmosphere: 1
Food: 3
Service: 1
Love Wendy’s but sometimes it’s a bit… odd. I do really love the food though.
Atmosphere: 4
Food: 4
Service: 4
This is the FOURTH time I've come to this Wendy's for a Mobile Order pickup and the same staff looks at me, and continues to carry on as if I am not standing at the mobile order pickup line. They PURPOSEFULLY make you wait. Wendys corporate needs to be notified. This is HIGHLY disappointing, as the food quality is good, however the customer service is HORRIBLE with no courtesy.
Atmosphere: 1
Food: 4
Service: 1
Finally got the order right after 3 tries, and the fish sandwich is excellent.
Atmosphere: 3
Food: 5
Service: 5
Been visiting this location since the 80s and IT SUCKS NOW. Decided to give it a another chance again after a crap experience a year or 2 ago and let me tell you IT STILL SUCKS! EMBARRASSING! WENDY'S ON BROADWAY WENT WAY DOWN HILL🤮🤮🤮👎👎👎
Food: 1
Service: 1
Restaurantji Recommends
It was good just sometimes it’s not right sometimes they give the
Wrong food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Food always really good here services already top-notch!!
Atmosphere: 5
Food: 5
Service: 5
Fries always hot! Freshly cooked every time. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
Especially in the morning the friendly auntie vibe is strong in my opinion. They're the only Wendy's that will put the cream and sugar in your coffee for you <3
Parking: It’s a haphazardly type of setup in this parking lot. Meaning the drive through is part of this crossing up of the vehicle’s that wish to park and those that are idled in the through
Recommended dishes: Fries
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